Villas With Hot Tubs In England

Reviews

What our customers say about their holidays

• Beatriz - Verified booking

  Property was falsely advertised as having Wi-Fi.

  Additionally, when we got to the property, there was an eco-toilet, which was not mentioned in the advertisement – it’s standard to mention this feature, and we had ruled out other options because they had an eco-toilet. The property’s kitchen was not clean to an appropriate standard – there were crumbs across the surface, sticky rice in the chopping board and the utensils were not properly clean. I have coeliac disease, and any trace of gluten makes me violently ill, so this was a big concern for me. There were cobwebs across the property, demonstrating a lack of maintenance and cleanliness. On the day, we got contacted by Sue (the owner) to let us know the previous guest had broken the blind in the bedroom. She stated her husband was not able to fix it, but her son would come by later on to fix it – when we got to the property, it had not been fixed, which meant we had no privacy inside the hut. The other side to the privacy issue was that the property advertisement was misleading in that it used language emphasizing the privacy of the garden and hot tub, including tactical angles on the pictures, when in reality, there’s another hut right across from it, so every time you’re outside at the same time there’s essentially no privacy. The blind in the bathroom was also not working properly. This trip was meant to be a relaxing experience to enjoy my birthday, and it just turned into a nightmare. I refused to spend my birthday in such a place, and we contacted Sykes Cottages exposing all the issues encountered. They took responsibility for the false advertisement of the Wi-Fi and refunded us the booking fee - £42. They did not take responsibility for anything else and suggested we went back to the hut so the owners could attempt to make things right. We refused to go back and in hindsight my instinct was correct. I looked at reviews on Google of their campsite Pattacott Farm Glamping and Camping (where the hut is located), and there were multiple 1 star reviews alluding to police presence, knives, and domestic abuse between the owners. I wish I had checked these reviews beforehand. Funnily enough, Sue messaged me saying they had never had any issues before - if you look for those reviews, you will see it's simply not true. According to Sykes Cottages, Sue refuses to offer compensation even though we only used 1 out of 3 nights (out of necessity, otherwise we wouldn't even have stayed the 1st night), so we lost £311 for absolutely nothing.

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• Amanda - Verified booking

  As a group of 6 ladies, we have just returned from a weekend in Carvin Tor.

  A very pleasant stay overall. 10/10 for cleanliness! Not a spec of dust to be seen! Bedding was beautiful and fresh. The bathroom is lovely and spacious. The hottub was worth it's weight in gold as we had sunshine all weekend and it sits in the sun all day, so we made good use of this. The owner comes every day to check the pH level and it was beautifully hot and ready to use on arrival. This was fantastic for a weekend away with friends, but I think we would have felt quite cramped if we had stayed any longer, as we maxed out the capacity with 6 people. Low beams in the kitchen and bedrooms can be dangerous if you forget they're there! No dishwasher, although not to say there won't be in the future as there were tablets in the cupboard and a space next to the fridge where one may have been previously. Smart TV, tv's in bedrooms, microwave, toaster, oven & hobs, washing machine but no detergent so be sure to take your own if you plan to use it. Hand soap, tea towels, washing up liquid and sponge/scourer. Large fridge and freezer so plenty of room for all our food and drink. Excellent supply of glasses and plastic beakers, which is important to use outside, as glass not allowed in hottub. Not suitable for wheelchair access or to anyone unable to climb steps.

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• Chris - Verified booking

  Just back from a fantastic 6 day stay at Carvin Tor.

  What a wonderful little hideaway this property is. Kevin, the owner is such a helpful bloke, full of knowledge of the local area and nothing is too much trouble for him. The property was spotless throughout, kitchen well stocked with every utensil/pots/pans you could ever need, real home from home. Beds were extremely comfortable, we slept like logs ! Great , strong WiFi signal, comfortable sofas in the lounge area and TVs in every room with Freeview and as it’s October it was a little chilly in the evenings so we cranked the heating up a little bit, made it even cozier with the rain lashing against the windows and the wind howling! The hot tub was lovely too. Ok, it’s not the newest model but it does what it’s supposed to do, hot, bubbly and very relaxing. We will definitely be back for another visit. The location is perfect for getting out to either the North Yorkshire moors or The Dales, there’s so much to see and do within a short drive and spectacular scenery everywhere. My wife and I would highly recommend Carvin Tor, we’ll be back as soon as we can.

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• Ryan - Verified booking

  Firstly when you find the place, what can only be described as offload is the only entrance in or out so be aware if you have a low car or low profile tyres.

  When we got there the lodge is in garden next to a wall with residential homes directly over the wall. Inside us big enough 2 bedrooms are decent sizes. I didn't feel the place was clean enough windows are filthy with old bird poo crust in. Bathroom fan is extremely loud , the toilet seat is loose and no lock on the door. Unfortunately when we finished ironing one day the socket came straight out the wall this caused a mild shock. Another safety concern was the ramp access, this has very slim anti slip strips that have expired and when wet is very dangerous. And finally got charged £150 for paw prints and what looked like a stain spilled tea? Could have been there already.. I wouldn't recommend taking a dog for this reason and also very dangerous access road . Never stayed the full 4 nights left a day early. Very very disappointing especially after saving and now £160 taken straight off a card and into overdraft. Worse holiday ever

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• Richard & Linda - Verified booking

  This property is well below Sykes standards.

  The property had many issues the beds were very poor quality & uncomfortable, the kitchen had a integral washing machine dumped under the worktop, also F/Freezer was integral used as a free standing one, no handles, cupboards were old & sad looking, worktops & hob marked. Kettle had to be filled from the spout, there was no cupboard space to put food so had to be left on worktop. Glazed window in the kitchen was blown, chair in living room had feet removed, one bedroom was unfinished painted. Hot tub area in desperate need of some tlc certainly wasn’t a patio garden area. The list is endless. The view must have been taken elsewhere, we stayed in a Sykes cottage in May this year for less than the £800+ we paid for this one. I was pleased to leave & return home to comfort and high standards.

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