Holiday Apartments in Isles Of Scilly

Reviews

What our customers say about their holidays

• Brenda - Verified booking

  The Slipway is a very cosy and comfortable cottage.

  It was exactly what we had hoped for during our two night stay. Perfect location and close to everything in town. The very welcome box of chocolates and red wine were also appreciated - thank you. There are a few things I would like to mention, which might be useful to the owners: Firstly, it would have been so nice to have arrived to find some milk in the fridge, and some teabags. We struggled through the snow and ice of "The Beast of the East" to get to Slipway and then found we had to go out immediately to buy these simple, cheap items before we could make ourselves a cuppa. Also the coffee and tea mugs were badly stained and I had to wash some cutlery and crockery before using them. It would have been really helpful, too, if there had been some soap in the bathroom - again, it was another trip the shops in the freezing temperatures. Secondly, we asked for a slightly later check out on Sunday (one hour) which Thaddeus kindly agreed to; but I just wonder if 3pm check in and a 10am check out is rather ungenerous, even for allowing for the cleaners to changeover. In my experience a 2pm check in and a 12 midday check out has been the norm. These are only observations which I hope might be useful. They didn't stop us having a lovely time a The Slipway - albeit very short. Thank you again.

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• Jane Marie - Verified booking

  Lovely flat in a great location that could be made even better with just a few small tweaks.

  The entrance way could do with better signage on the main doorway to enable renters to locate easier. Also better info given to Sykes and all booking portals. The dingy entrance stairway could do with a good pressure wash and a coat of paint to make it look more appealing. The flat itself. A welcome/information pack would be helpful. Where does the rubbish go etc. Dish drainer for the sink. Better crockery, most is chipped and may be because there’s no dish drainer, a selection of odd glasses that look as if they have come from the pub, not really what you expect on holiday. The shower. Oh gosh that was the main let down for us. Bathroom is lovely and modern but the shower is very temperamental, it either runs scolding hot ( very dangerous) or freezing cold without touching the temperature controls. Maybe it’s due to the water pressure as sometimes there was only a trickle coming from the taps? Overall the flat offers a clean and comfortable base in a great location to explore this part of Cornwall. Not sure if this flat comes with the advertised parking? There’s spaces to the side that seems to always be occupied by cars from neighbouring residents.

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• Michael - Verified booking

  The property was cosy and comfortable.

  Scones and milk on arrival and flowers were a nice touch. We enjoyed our stay but a few things need some attention. 1) The property instructions folder needs a review. The WiFi details are incorrect and only a text message from the owner revealed the password (that I have written in the instructions). The location of the wheelie bin key is not described correctly. The kitchen equipment user guides are not mentioned. We eventually found them under the scales in one of the drawers. 2) Three of the oven buttons are missing so its timer functions cannot be used. 3) The fridge motor is very noisy. 4) The DVD player was in a drawer and needed connecting up in order to use it. 5) The online property summary mentions 'CD/radio' but we did not find a radio. 6) Would be useful to have a user guide for the TV, DVD, etc. 7) Bedroom walls were running wet with dampness or condensation. At such properties we usually expect some shower gel or conditioner to be supplied. There are very few drawers for storing clothes in the bedroom.

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• Patricia - Verified booking

  This was my first stay with Sykes cottages and it was not a good experience.

  The flat inside was fine and but l had to clean it as light switches etc and all touch points were sticky and finger marks from the last tenants. Not what l call a Covid clean which l deal with every day with my work. Bench outside paint all coming off and could not use it. Decking paint pealing and moss all over.the flat has neighbours on both sides and their outdoor are is an eyesore. Had to pay £60 to park in station car park as no free parking at rear of the building which it does say in the advert. Street at the rear to narrow and double yellow lines. Entrance to flat is the maindoor to second hand shop. Entrance and stairs dirty. Neighbours are hourendous. One side dog barking and arguing in early hours of morning which kept us awake. The other side playing music until 4 am twice during our stay no respect for people trying to sleep. What was meant to be a relaxing holiday turned into a bit of a nightmare. We left a day early as had enough of the noise. Would not recommend this property.

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• Martin - Verified booking

  Faded and fraying.

  Having paid the premium rate for a week in August we were at least expecting clean well appointed accommodation. All the comments I will make have been mentioned in previous reviews and I am not sure that the owner will take any action to remedy the faults. The directions to the accommodation were adequate but could be a little better. On arrival there was a musty smell of damp, I appreciate that the building is old but it has been renovated and surely something could be done. The damp was not helped as there was no place to dry wet clothing. The carpet was dirty in places and very frayed at the front door which was covered by a doormat, there was dust on many surfaces which had been there for some time and we found a pair of ladies briefs behind the armchair. The toilet brush was old and rusty and food wrappings and containers were found tucked into the sofa. On the positive side, the accommodation was very well located near the town centre and harbour.

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