Holiday Apartments in South Cornwall

Reviews

What our customers say about their holidays

• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Duncan - Verified booking

  Where does one start?

  Port View is one of three apartments on different floors (number 5), above us was the quiet number 6, but on the top (number 7) was a different kettle of fish. Our first night was ruined by the noisy sounds of a music rave which lasted until the early hours of Saturday. We had an inkling something was wrong when around 4pm on the Friday afternoon, when a number of people entered the complex (our apartment is right by the front door) shouting on the stairs etc, and our concerns grew when loud music began to play. The volume increased during the evening and at that point we were thinking of going home. We went out for a meal hoping on our return everything would have quieted down. No such luck, in fact on our return we saw for ourselves one young man shouting from a top window, the entry code to the complex to his mates below on the road. Consequently more people entered the building and we began to feel nervous of what could happen to us. Next day we informed Sykes and to their credit got things sorted out with a promise we would not be disturbed again. (Port View is the only apartment under Sykes’ control) The rest of the week was quiet, but it did leave us on edge waiting for something else to kick off. Another problem about Port View is where it is. We read the owners instructions on how to find the apartment which were wholly inadequate and poorly written, in fact it needed a phone call to the very helpful manager (Sue) prior to going, to sort out how to approach the building. Another hassle was the parking of the car in the allotted parking space. Our car is a Mini but we still found it tight. One morning we entered the garage to find another car parked right by us which would have prevented us from accessing the car (by luck we hadn’t planned using it), if we had it would have required one of us to open the car window and squeeze through head first!! Overall it was a hard holiday, unable to really feel relaxed, with concerns over apartment 7, and issues with the parking. This leads to the question of Port View’s suitability as a holiday let, and should it really be included in Sykes’ portfolio? Can I end stating once again that the company did a great job in handling our problems and concerns, we had no complaints about the comfort of Port View either, but needless to say , we will not be coming back.

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• Hazel - Verified booking

  We paid £787 for 3 nights and expected more for our money.

  The shower room was tiny, the sink was too small for my husband to shave in. The extractor fan ran continually which was very noisy and disrupted our sleep. There was visible mould on the walls in the shower room. The room obviously needs an outside window. The bedroom was dark and depressing and we spent as little time in it as possible. The window in the bedroom opened into the entrance porch and was not an outside window (this was not accurately described in the property details), we were therefore unable to get any fresh air into the bedroom. The bedroom had visible mould growing on the walls and smelt of mildew. the owners were trying to address the problem by placing a dehumidifier in the bedroom which we were asked to keep on at all times apart from at night. The lounge/kitchen was a good size and well stocked, however the kitchen cupboards all smelt of mildew. The whole property was very clean and in a great location. We are frequent travellers and have stayed in many holiday cottages and certainly feel short changed on this one. This is the first time we have ever given negative feedback. We feel a partial refund is appropriate. We felt we paid far too much at £787 for 3 nights.

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• Kate - Verified booking

  The flat itself was lovely.

  It was clean, spacious and appeared well maintained. Unfortunately the promised welcome pack wasn’t there on our arrival but the owner kindly sorted this out by the following morning which was really welcome! Sadly, our stay at this flat was ruined by the noise from the restaurant below. Yes, the fact the flat is above a restaurant is mentioned in the details but the reality of this situation was very upsetting for us. There is clearly no soundproofing between the restaurant and the flat and you can feel vibrations from the music and conversations through the bedroom floors which went on until very late in the night, keeping us all awake and upsetting the children greatly. Sleep and rest while on holiday is vital but this situation resulted in only getting minimal sleep each night and coming home feeling horribly tired and disappointed. It’s such a shame the restaurant noise has spoilt such a lovely flat and a potentially relaxing holiday. We sadly would not recommend this particular place, sorry.

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• Sally - Verified booking

  The Patio Flat was light,warm with large and and airy rooms and a well equipped kitchen.

  The bed was comfortable.The only criticism was the settee, as we found it rather low and not that comfortable. The patio area outside the living room/bedroom,was always sunny and pleasant enough to sit out most days. The garden was spacious,with a super orchard with a variety of apple trees. It was a peaceful place to stay if you want to be “ away from it all”. Be sure to stock up before you go ,as the nearest supermarkets are a twenty minute drive to Bodmin. It has a variety of supermarkets. Although we may not return ,we would definitely recommend The Patio Flat. Our only criticism that the settee was rather low for us,and not that comfortable. The bed was comfortable though. The garden was amazing and we enjoyed the variety of apple trees.It was in peaceful surroundings. You need to stock up with food as the nearest shop was a twenty minute drive. Bodmin was our nearest town with a variety of good Supermarkets.

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