Villas In Kendal

Reviews

What our customers say about their holidays

• Deena - Verified booking

  Firstly the cottage has not been cleaned on arrival.

  With two children and after a 4 hour drive we had to them sit in a local pub for 2 hours whilst it was cleaned. (Sykes did give us some compensation however 6 days later have still not received). On arrival back at the cottage it was still not cleaned to a suitable standard. There was hair stuck to the carpets upstairs and fat splatted at the back of the cooker. The hob has residue left on it and the bathroom has marks on the floor. The parking situation outside of the cottage caused havoc. The advert stated roadside parking opposite the cottage. This is not true. There are double white lines painted therefor you cannot park opposite them, which when we were loading and unloading we were told by numerous ‘locals’ who would go out of their way to tell us we can’t park. There is also a parking warden issuing £35 fines. To find somewhere to park in a village of this size with no parking available was an absolute nightmare. I was baffled on arrival at the front patio which is actually the door step… you would also never want to sit out there on a main road through the village? To watch tv we tried using the sky box which asked us to insert our viewing card. Firstly it’s 2023, who still has these type of devices and secondly, if we did, why would we bring the viewing card on holiday?? Wifi is chargeable, we had to buy this daily at quite a significant cost. There are no instructions for the cottage left out we had to search cupboards but this was minimal. As there is no garden, there was also no access to an outside bin so the kitchen bin became very full and we had to start taking rubbish out with us to find a bin? The welcome we received was the most unwelcome I have had in any cottage I have stayed in over the years. There wasn’t as much as half a toilet roll in the bathroom… The whole experience left us baffled, frustrated and put off from ever staying with Sykes again. It was an inaccurate listing of a property. That said, the village itself had 2 nice pubs with very friendly staff.

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• James - Verified booking

  We LOVED this property !

  We spent a week here and it was exactly what we needed. we are a family of 4 and we had plenty of room and space for all of us. The main areas like the kitchen, dining and living room had loads of space to sit and relax. Having roku on the tv was great for winding down in the evening. The location is also perfect for tourists to the area, as its a 5 minute walk into the middle of Kendal. There was plenty of space to keep our clothes. You can really tell that the owner tried to provide as many of the important things as possible to make it convenient. Also the bathroom was wonderful, warm and the bath tub is humongous! My only gripe with the property is that the 2 larger beds were really hard to sleep on. The mattresses were very solid, and we kept waking up with sore ribs/back. The single bed was perfectly normal. I hate to even mention it, and it doesn't overshadow our experience staying here. If it weren't for the mattresses, this is the perfect property for anyone to stay in! and we will definitely consider this for future visits.

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• Karen - Verified booking

  The property was falsely advertised.

  Photos made the appearance of the property spacious, however, dangerously cluttered with furniture making it very difficult to move around. The WiFi did not work and no card for the sky box. There were food bits and chewed gum on the floor and couches. Surfaces very dusty. The photos showed outdoor space with garden. There were lawn chairs in the house and no place to set them.outside. The mattresses were extremely hard and uncomfortable. There was a pair of boy's underwear under the duvet of the twin bed and stains on the duvet. I talked with a representative on Friday who told me to respond via email. This is my second complaint and I have had no response from Sykes. I have rented via your company many times, I am very disappointed that there has been no follow-up on your behalf, poor business practice in my opinion and very hesitant to further rent a property listed with Sykes. I await your feedback and some resolution to the absence of advertised amenities.

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• Paul - Verified booking

  August 23 Firstly as mentioned in previous reviews the WiFi doesn’t work!

  Please don’t advertise a property having WiFi when it clearly doesn’t! Unfortunately my network provider doesn’t have good service in the lakes and I booked the property knowing I could still keep in touch with my poorly relative because of the property having WiFi. And a broken dining table had been left underneath the stairs, clearly this must have been sorted as there’s a new dining table, but then why leave the broken one? Especially with the compact size in the living room. That said the property is lovely and very welcoming. A really good area with fantastic walks from all directions and the Hawkshead Brewery is extremely welcoming and very accommodating for dogs. And Eagle and Child great traditional lakes pub with a good selection of beers/largers/ciders on tap. I have used Lakelovers for many many years and i always find them extremely professional and flexible when looking and booking properties. Thanks Paul

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• John - Verified booking

  This is a lovely accommodation right in the centre of Kendal.

  The apartment is clean, stylish and exceptionally comfortable, with modern facilities - particularly the very nice kitchen and bathroom. The master bedroom is spacious and features a with a walk-in wardrobe, the bed itself was extremely comfortable and I enjoyed good night's sleep throughout my stay. The second bedroom (unused) also looks cosy and peaceful. Car parking is in an adjacent courtyard and is safe and secure, with a bay dedicated to the property. The yards that house Camden Building give access via alleyways directly into the main town centre and the local shops, pubs and eateries - so an absolutely ideal spot. The owners sent me an email prior to my visit giving me its exact location and parking details, and also left a bottle of wine with a welcome note attached - which was a nice and unexpected surprise. I will most certainly be booking this property again in future and can highly recommend it.

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