Kendal Holiday Cottages

Reviews

What our customers say about their holidays

• Victoria - Verified booking

  The property really needs more attention to detail.

  This was not a cheap place to stay and I think perhaps because it was the busy summer period standards slipped. There were spiders everywhere. Every. Where. Infested. The cobwebs were so thick in places it was like candyfloss. We had to hoover up about 80 spiders in the first 4 days and they were still appearing after that. The place seems to be riddled with them. Even after hoovering we kept discovering webs. Spiders in every corner is not exactly relaxing. The wooden doors for each room don't help as the backs of them just seem to have webs in all the gaps. We also noticed a great deal of webs under the beds when we were checking around before leaving which was rather disconcerting! We also read in the guest book about welcome packs that previous guests had received and we had nothing like that. Again it could be due to the rush for turnover in the summer but standards should never slip. Upon arrival the dining room table had crumbs across it, the kitchen floor had bits on it and combined with the spiders in the corner of every room it wasn't the greatest start. First impressions count and we were on the back foot straight away. The curtains are ridiculously light, the sun was waking us all up and we had to try to hang throws over the curtains to try and block out the light. Who had the idea to get white curtains? Quite odd. The lower stairs are extremely noisy, good luck trying to go downstairs in the morning for a cup of tea without waking your family or friends. We have stayed in the Lake District many times and this is the most disappointed we have been with our accommodation. It did not meet expectations and it was nice to get home and not have to have eyes scanning the ceilings for spiders all the time!

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• Kim - Verified booking

  Nice property but few major issues.

  Firstly no batteries in the smoke alarms which is a major health and safety issue which needs addressing. The alarms are hard wired but no battery in it makes it useless if power fails. This is a breach on health and safety and must be sorted. From reading the guest book it wasn’t a one off people had also commented about no batteries in the smoke alarms. All 3 on all levels of the property the smoke alarm draw was open and no battery. We requested the high chair to be available which it was but it was disgusting, very old wobbly and unsafe to leave a child in and the cushions were dirty and mouldy. For £15 the owners could buy a plastic wipe clean one. They’d be better off saying there wasn’t one. We were told off very rudely from a man about our parked car, nowhere in the property does it say where we can and can’t park our cars. The property sleeps 6 adults so they should expect 3 cars which is does but no idea on where to park. The check in time was very late 5pm most places are 3pm. This was very late and felt you missed half a days holiday, with having a young child 5pm was far too late to get him his dinner. Then to be out by 9am on day of departure again losing most the day. 10am is normal.

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• Lee - Verified booking

  We have just come back from a lovely stay in Bobbin Mill Cottage and it was absolutely perfect!

  " On arrival we were greeted by the lovely owners who explained everything to make our stay as comfortable as possible and the welcome pack of Tea, Coffee, Milk and Biscuits was a lovely thought so a big thankyou for that! The Cottage is situated in a tiny hamlet well away from noise and light pollution and with exceptional facilities including a safe haven for our Mini Schnauzer Molly - everything you could possibly want for a relaxing comfortable stay. Most evenings were spent sitting on the patio with a glass of wine listening to the birds and the tiny river bubbling away next the us. The village of Crosthwaite is perfectly situated for visiting the Lakes and although there's no longer a village shop, the bustling town of Kendal us only a short drive away for everyday essentials. All in all, we had a fantastic holiday and we're already planning another visit to Bobbin Mill Cottage later this year! Lee, Sarah, Lucy and Molly xx

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• Alexandra - Verified booking

  This is a really lovely house with so much potential to be a gem.

  It is in a peaceful location and well placed for exploring the lakes. Unfortunately, the cleanliness of the property left much to be desired. We were greeted by a large sign telling us to remove our shoes, but one look at the horribly stained living room carpet suggested that might not be such a good idea. We had to wash everything in the kitchen before using it, as it was covered in a layer of grease. The whole house was in need of a deep clean and the beds would benefit from mattress protectors (the stains that we found directly under our sheets when we removed them before leaving were not pleasant). The garden is nice, but again in need of attention. We would love to return to this property, but would expect much more in terms of cleanliness for the price. Extra touches like a welcome basket and hand soaps in both bathrooms would have made all the difference.

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• Ema - Verified booking

  This is an amazing cottage: clean, comfortable, cosy, yet spacious enough for 4 adults & 2 young children.

  There were thoughtful little touches (such as a pot of home-made jam, a bottle of wine and some Kendal Mint Cake) left for us in the kitchen, which made us feel very welcome, and pampered, and despite being close enough to a main road into Kendal, it was a very quiet and felt private & secluded. The photos on the website do not do this cottage justice! The decor was lovely, and on a personal note, the selection of DVDs for use by guests were just spot on to my taste! The sound system & TV were great, and the little sheep stools were very cute, and a big hit with my niece and my little nephew. The Nespresso machine & capsules were also a massive hit with me, as a mega coffee fiend. A big thank you to the owners - we will definitely be booking out 5 the Granary for future holidays to the Lakes - and will be spreading the word with our friends and family.

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