Holiday Cottages In Carlisle

Reviews

What our customers say about their holidays

• Stacey - Verified booking

  And the properly layout is perfect for a family.

  The garden is gorgeous. The house is spacious and the location is gorgeous. That bath in the main bathroom is the size of a small pool and it’s beautiful. However… there are some basic issues that should be sorted and one or two things that should be made clear on the listings. The main things that need resolving… 1. Dirty hot tub. We arrived to water with a green tinge in it, not heated up, with a layer of scum on the top and debris in the bottom. I’d have been tempted to think this was just unlucky… but there’s comments in the guest book going back months complaining of the same thing, which just makes me think the water is never changed. There was a real smell in the little hut the hot tub was in too. So, despite this being one of the main reasons I booked the property, I just couldn’t bring myself to get in it personally 2. Cleanliness in the kitchen. There’s a fly problem to start with, but I appreciate it isn’t easy to resolve. However, if you know you have a load of flies, then cleanliness, in my view, should be one of the key things. We took dishes out that were dirty and needed rewashing. And when we took the air fryer out it was absolutely filthy… so again we just decided not to bother using it 3. Loads of the lights just don’t work. Again, I saw this had been mentioned previously in the guest book. But it wasn’t resolved. The main lights in the master bedroom don’t work. The wall lights in the living room don’t work. The lights in the second bedroom didn’t work. 4. The couch was very lumpy, bumpy and old…not comfortable to sit on at all. When we were shaking the cushions up to try and make it more comfortable it was also clear it hadn't been cleaned in a REALLY long time. Things that need highlighting in the listing, I feel: 1. Huge area of nettles in the garden. I was traveling alone with 3 young children so was drawn by the garden. But there’s a massive section of nettles on one side not fenced off. Appreciate stopping nettles growing is unfeasible. But pointing it out would be helpful or even fencing it off 2. Wifi is too slow to do anything beyond send text whatsapp messages. I appreciate the area has slow wifi issues. Average speeds in the postcode is only 10 mb per second. But the wifi in this house runs at no more than 1 mb per second. I mentioned before I was travelling alone with children. Add to the fact there was no mobile signal and ultimately, I needed wifi to be able to keep in touch with the childrens’ father and other people. So this was massively inconvenient. I know there’s not much an owner can do about slow wifi all the time, but when someone advertises “wifi” at a property, you assume it will be usable. I had specifically looked out for wifi because I know signal in the area can be patchy. I’d also specifically looked for a hot tub but the hygiene issues were hugely, hugely off putting. It’s worth adding that on the occasion I contacted the owner about it, despite the fact there was nothing they could do, they did respond immediately. But of course it was impossible to contact most of the time anyway because of a lack of phone signal and a very slow wifi network. In all, this is a beautiful property in a wonderful area. But a lack of cleanliness, poor maintenance and unclear advertising in regards to things like wifi left me personally very disappointed.

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• Bruce - Verified booking

  Disappointed we weren't advised the hot-tub was out of order.

  We had specifically searched for a location that offered one. There was an out of order sign on hot-tub shed door. We had to get custodian of property to come sort out the beeping smoke dectector (we couldn't get it to stop). Asked him about hot-tub and said he would message owners. Messaged him later and he said owners confirmed it was not working. We had to make new plans for our evenings instead of using it. Fortunately, we brought a stick for the tv so we had other entertainment for the 2 kids during the evening. Besides the hot-tub, there were a few things that were also a bit disappointing about our stay. We couldn't get the tv to work in the bathroom; it seemed like the batteries were dead in at least 1 of the remotes for the tvs; wi-fi signal was not the best (guessing because of the remote location); couple of lightbulbs were burnt out. Mostly minor inconviences, other than hottub, but disappointed us a bit. Overall, house is very spacious and welcoming and is well laid out. The beds were very comfortable, bathroom and WC was good to have both, kitchen had numerous appliances and sufficient pots, pans and utensils. Wood burning fire was nice for the cooler evenings. Would have rated my recommendation and stay higher had the hot-tub been working.

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• Hester - Verified booking

  Absolutely gorgeous cottage.

  Modern showeroom, lots of towels and toilet tissue. First impression walking in was how warm and well kept the cottage was. Fully equipped with modern kitchen fitting the cottage feel and dishwasher. There is a washing machine at the property too! We didn't take advantage of either. But great little extras. We lit the log burner for a cosy evening and we logged into our netflix to watch a film. WiFi was excellent. We were so grateful we could take our dogs. The dogs were welcome. We brought with us their towels and beds and food bowls. A lovely little gated area we were allowed to use for the dogs. We were out all day exploring so the dogs got well walked over the couple of days. Lots of things to do nearby if you like history, as we do. We regret the vulcan museum is only open on a Saturday so we'll have to come back for that! The Scottish border is near. Where we visited Gretna green. Going back to Tight Lyne...a big superking bed. Quiet location. Lots of wildlife to see and a very friendly owner David who came to check we were OK. Departure day we met Pip the border collie who you might see when David is working... just a real wholesome break for us overall. Thank you

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• Natasha - Verified booking

  We would like to thank the owners of Rose Cottage for a very happy warm welcome from the minute we arrived, they showed us around the cottage and answered any questions we had and even put our special needs daughter at ease.

  The cottage was very clean and tidy and you felt like you was at home and was well looked after and the little touches made it even more special. We loved it from the minute we stepped in the front door. The location was just in the right place and close to shops, attractions and anything else you needed and a pub just down the road. The people in the area was very friendly even the neighbours and was very welcoming too. It is lovely and peaceful there too. We loved that much we are definitely going back in the near future. We recommend to anyone we know and other people to stay at Rose Cottage cos you really would not get a lovelier place and nicer people that own Rose Cottage they really do care about there guest and treat you like family. We really do think Rose Cottage and the owners deserve 5**+++ rating and we really would give more if we could.

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• Petra - Verified booking

  The property was private and cozy even though it's on the site of a working family farm.

  That was actually one of our favorite parts, it felt like we were part of the countryside/community for a couple days. And we loved saying hello to the dogs and alpacas/llamas. We visited on a chilly weekend, so definitely use the space heaters provided if you get cold easily. We only used the wood stove (on purpose) and though that heats the living area so well and was extremely cozy, it was a little chilly in the bedroom without the heater on. Again, we did that on purpose, but not all like that. Our hosts were lovely the couple times we saw them and they were super responsive to texts - for example when we needed more kindling or teabags. The surrounding countryside was gorgeous and the inn/restaurant just down the road (The Crossings Inn) was great and so close by. It's also in Hadrian's Wall country. We loved it.

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