Sawrey Holiday Cottages

Reviews

What our customers say about their holidays

• Ian - Verified booking

  I have used sykes many times for a doggy friendly cottage across the UK and every time I have been extremely satisfied with the property.

  As we have had such lovely places in the past and sadly unable to afford a foreign holiday this year I thought I would pay a little more and go for a premium property. As the property cost almost £700 I expected it to be perfect I certainly expected EXACTLY what was promised and although the cottage was very beautiful and incredibly well positioned it was advertised as a dog friendly property with a fully enclosed garden , the pictures even showed a garden with a fence all the way around but this was very misleading! There were a number of things that although very minor to resolve impacted greatly on my holiday. The enclosed garden that was shown only had a fence on 2 sides meaning my dogs if off the lead could get out and get into the local woodland or on the main road but also the drive was shared and other vehicles came down so if I let them off lead they could have been hit I was FURIOUS this was the case and even more irritated that each morning when I normally let them out for a wee I had to put there collars on and a long lead and go outside myself and wait in the rain instead of just leaving them in the secure garden as it was anything but. I also thought it bizarre that as its advertised as a dog friendly cottage the property had creme carpets downstairs, how are you supposed to keep the carpets clean with muddy dogs? All in all despite the property being very attractive the lack of a SECURE enclosed garden as PROMISED was a disaster and ruined my holiday, all the property owner needs do is put a fence on the other two sides and a gate or a farmers gate on the drive way. I doubt sykes will contact me about this feedback but I would like some form of apology.

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• Glynnis - Verified booking

  We had a wonderful time at Hazelseat!

  Stunning views, incredibly quiet and tranquil and a perfect retreat from city life. The house is so spacious and everyone aged 1-60, including the dog, felt immediately at home. The bedrooms are all lovely with very comfy beds and plenty of bathrooms with good showers. We all loved the hot tub overlooking the rolling hills, playing silly card games around the dining table and a perfect house for hide and seek! The sitting rooms were so comfy for catching up on TV. The kitchen is fab and so well equipped, with complimetary box of goodies. The first challenge when we arrived was to find the cutlery drawer...it's so clever! (We found the answer in the property manual!) We drove to the indoor swimming pool/games room/shop/playground and really enjoyed having the pool to ourselves for our 45 min session. There are quite a few damp patches on the walls in the house, but it's such a large property and so full of character it didn't bother us, but needs repairing to ensure it can continue to be enjoyed in the future. You also need to take care on the drive, I can confirm it is a little uneven :) as you negotiate the turns up to this magnificent house, take it slowly! We packed so much in to our 3-night stay, hiring a boat on Windermere and walking in Grasmere, it was the perfect start to our summer break! We all loved the house

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• Clare - Verified booking

  The views from this house (Hazel Seat) are simply breathtaking.

  I don’t think I could tire of sitting at the kitchen table looking out at the changing vista - we’ve had snow in mountains and deer running through the fields. But what makes this house special is what’s inside. I’ve been to some wonderful hotels and houses in my past but this is by far the nicest most well equipped rental I have ever stayed in. It is decorated beautifully, spacious, clean. The beds are all wonderfully comfortable, there was not one moment when we ran out of hot water with all 13 adults here all week … even down to the detail … the matching wooden hangers in all the wardrobes, the fact that the house is for 12 people and there are actually more than 12 of everything - cups, teapots … a fridge and freezer large enough for all, and it all matches. We will definitely return here again. In fact we haven’t even left yet and we are already planning our stay next year. Thank you for sorting out the faulty hob so quickly, you were friendly, efficient and very quick. We are sad to be leaving but looking forward to sharing your beautiful home again soon.

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• Kate - Verified booking

  Would be glorious if looked after.

  Very shabby,holes in walls half filled,skirting hanging off,damp wet walls in most of the bedrooms,wardines with no rail,ill fitting doors,mould growing in the lounge all making hazelseat a sorry sight compared to reviews from last year which is a shame as the location is beautiful. Facilities wise we had 8 of everything... For 11 guests... 1 toilet roll per floor...and literally 2 pumps of hand wash for fear of it getting stolen. It hadn't been cleaned adequately before arrival,yet we were expected to strip all beds and leave clean and tidy....it was certainly left cleaner than when we arrived. Also the pool is a 20 minute walk away,as is the shop...no details of this within the house or operating instructions for any of the white goods. I would also like to point out that there is either very large mice,or paranormal activity between the hours of 2/2:45am... As we were woken most nights to shuffling tapping and banging downstairs and also in the yellow bedroom. Wouldn't stay again or recommend without some big changes and a makeover

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• Jackie - Verified booking

  The property is in a beautiful location is pretty comfortable and has pretty much everything you need.

  A big disappointment was that on our arrival at 4pm on a December evening it was freezing cold. When the main heating comes from storage heaters it would be nice if they could be turned on the day before or even if a decent amount of fuel could be left to make fire. A little more information regarding the heating would also have been useful as we had no idea about the storage heaters until we phoned the Lakelovers office. The information file and pinboard also need some major updating. There is no milk left automatically as per the leaflet on the pinboard and there is no wood/kindling sold just round the corner either. We were only eventually able to warm ourselves up the first evening when we found a small oil heater in the upstairs cupboard. Access to the garage is quite tight but we were able to park in the National Trust car park all week with no issues. Apart from the heating we had a lovely week.

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