New Year Cottages in Cornwall

Reviews

What our customers say about their holidays

• Karen - Verified booking

  The property itself is lovely inside, although cleaning needs a little more attention.

  The sofa was very uncomfortable to sit on and advised not to use the upstairs en-suite shower as it cut out the electrics in the whole property. Metal toiletry holder in shower and dish drainer on sink very rusty and bin in downstairs en-suite still had previous occupants rubbish in. The area adjoining the property is basically a building site, with rubble and materials everywhere. The lawn area mentioned in listing was just a neglected rough patch of land next to this and wouldn’t have been pleasant to use, with the seating actually being used as a makeshift barrier anyway. The view from our windows were more building materials and we had little sleep due to the noise of things getting blown about all night. We even had builders knocking at the door early one morning looking for the owner! We couldn’t leave windows open due to the amount of building dust and the outside area was very neglected in general, even the pot plants were dead. Whilst we appreciate that the owner is renovating adjoining barns to make several more letting properties, this should be mentioned before hand so that potential renters can make an informed choice on staying at this property. The site really should be fenced off adequately for safety, especially as children are allowed at the property! Arrival treats were a welcome surprise but over familiarity from the owner was not and he should respect that not everyone wants a knock on the door and chat (often too personal) whenever he sees them at the property, a meet & greet is more than sufficient for most people! Overall we didn’t get our peaceful few days away in idyllic countryside overlooking lush fields & enjoying alfresco dining on the lawn & seating area as advertised, more of a constantly interrupted few days next to a building site! We felt we had to leave the property all day to find peace elsewhere, for which we could have stayed in a b&b for less cost and intrusion

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• Graham - Verified booking

  The owner or overseer of the property was very helpful and friendly.

  She messaged us on the day we travelled over and let us know to contact her should we have any problems. As there was no mobile reception at the holiday site, and could not locate the email with the key-safe details, and it was dark, we certainly had to communicate with her and was very helpful. The property was very similar to other Pendra Loweth holiday homes we have stayed at. This one was much better than the last one as it had downstairs toilet and washing machine. The home was very clean and tidy and we liked the wood flooring. The furniture looked nice, however we found it to be very hard to sit on, and not very comfortable. The bedrooms were nice and clean, but again the beds not very comfortable. The beds could have done with memory foam mattress topper to make them softer to lie on. The shower was very nice and powerful, very important - but having shower curtain would help prevent water from spraying over the walls. The internet was good, again very important thing to have. The TV was not that good for us as we are used to using Smart TV at home. Having Smart TV today for Netflix and Amazon is probably important thing to have in holiday cottage. The kitchen was quite small but had everything we needed to cook and clean. The main plus for us is having car charging point on site, which we relied on while there. Overall we would recommend this home.

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• Grace - Verified booking

  We overall had a lovely stay here.

  The property was as expected from the photos and with a nice view of the sea! The beds and sofa were really comfy and the welcome treats were a lovely touch. The property itself was nice, comfortable and overall clean although we did have a few issues which we expressed to Carbis Bay Holidays who were quick to respond. Our toddler had dirty feet after crawling on the floor for a short time when we first arrived which wasn’t great so we ended up buying a mop and cleaning it ourselves. The highchair hadn’t been cleaned properly either which made us reluctant to use the travel cot due to cleanliness concerns. It is great that these items are available to use but please make sure that they are cleaned thoroughly and are presentable for the next guests as it’s not a great first impression. It was also inconvenient that the dishwasher was out of use for our stay but these things happen and we appreciated the good will gesture from the owner. Also bear in mind if travelling with mobile babies and toddlers that there are a few steps in the property.

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• Mark - Verified booking

  We were really impressed with the apartment.

  The apartment was clean and well stocked with all the things you'd need for a comfortable holiday. The little extras were really appreciated, for example the boules, kite and body boards in the cupboards. The apartment was easy to get to, park at, and a very reasonable distance from the beach and local facilities. The only minor things we noticed were that when we arrived certain plates and cutlery had bits of food remaining on them, so I assume it was the last occupant had not cleaned them very well, but worth adding to your check list. The second is that there is only a very small (Parmesan?) cheese grater, a full size one would be most useful. Also, we brought our own plug extensions which was fortunate, as there were not enough free sockets in the apartment for extra electronics like our laptops. Saying that though, this is one of the best places we've stayed in, and would certainly return!

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• Richard - Verified booking

  Absolutely lovely place, the pictures of the views don’t do it justice!

  It’s so quiet and peaceful, despite being so close to the main road you cannot hear any traffic from outside the location. Decor and fit out was really nice, bright and clean, lovely gent who owns the premises, was there to greet us and welcome us, along with a cream tea and Prosecco, can’t fault that! The only slight thing was the bed settee, which would have been better as a sofa that was also higher up and easier to use, understand it’s so more people can sleep there but it’s so low down that anyone with mobility issues would struggle to get up from it, that literally is the only flaw though, lovely place and really enjoyed our stay there, would recommend for anyone looking to get away to beautiful Cornwall and stay somewhere nice and clean with some much needed peace and quiet! Glad we chose this place to stay.

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