New Year Cottages in the Lake District

Reviews

What our customers say about their holidays

• Mr Baran - Verified booking

  It's lovely located cottage with amazing views and its own character and please trust me, I'm not trying to be difficult, but I cannot justify the price we paid with this standard. I'm deeply disappointed with the lack of cleanliness starting from smelly and rooting rug in the bathroom wet from god knows how long (really disgusting). Next, smell of the fuel in one of the rooms with broken window and "notice not to open". I'm not sure if this is safe, but this should be looked by professional. Next, visit the place yourself and see if oven or kitchen hob are clean. During our stay, owen was very dirty (I mean not cleaned properly for a very long timel), and also drops of the very old oil hanging from the hood (it takes long time to build, so as there for wuite a bit). There is also a black sock under sofa in living room, which was quite disgusting to discover when I dropped something... Cleaning materials access to vacuum etc would be also a great benefit if you would like to improve the overall comfort. Waching machine capsules would also be handy for the cost customers pay so they don't need to think about it during their stay. I truly understand old cottage style and already visited many, I just belive it should be very clean and comfortable for the customers considering business character of the property and its cost to stay.

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• Miss Fox - Verified booking

  It's an absolutely stunning location, very close to Cathedral caves and Slaters bridge. There's quite a lot of people walking past as it leads to the Cumbrian Way. Very tight road down to the cottage - single lane. Pub about 10 mins walk. The cottage itself is very old so it's quite higgledy piggledy and amazingly thick walls. Lots of steps everywhere so not brilliant for people with mobility issues. Bathroom is downstairs and it's fine - decent space and decent electric shower. It was clean. Kitchen is a good size - underfloor heating works in a small area of it. It's equipped ok. The plates and glasses were dirty though so we had to rewash them. There's a small dishwasher. The downstairs bedroom smells strongly of oil which we notified Original Cottages about and they sent a handyman who said he's been out before due to the same issue. It needs fixing as it's not pleasant. The window is painted shut in the room apart from the small top one which can open a couple of inches. We left that open and the door and the windows in the adjacent rooms but it still smelt of oil. Upstairs theres a small single and a double room which were pretty comfortable. The sitting/dining room is cozy. Comfortable sofas. The internet is ok - not great signal. Could do with some boosters as the walls are so thick.

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• Jeremy - Verified booking

  Lovely property in a great location so handy for the centre of Ambleside and with a car park pass so you could safely park your car in the large car park a couple of minutes from the property.

  The road the property is on is very narrow and double yellow lined so it is slightly problematic when arriving with luggage. The road is also very noisy on occasion. Right opposite a pub and the dustbin wagon woke us very early one morning. There was a big problem with the main TV in the lounge which was described as a Sky/Smart TV meaning you could watch on demand services. We noticed very quickly that there were no streaming capabilities but the very helpful housekeeper had her husband visit us on the Saturday morning to attempt to resolve it when it was discovered that not only was it not a Smart TV, it neither had any of the Sky functionality either due to the owner's account issues with Sky. In fairness, the father of the owner did try and resolve the issues but it went from getting a new TV on day 2 to finally getting a Roku streaming stick on day 4. The facilities at the property were very good - no microwave but a double oven, fridge/freezer, washer/dryer, dishwasher etc. The bed linens and towels were of excellent quality but, as some other reviews have mentioned, the sofa is pretty uncomfortable.

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• Kathleen Elizabeth - Verified booking

  Absolutely lovely property and we had a fantastic stay.

  We were both impressed with the cleanliness and the attention to detail throughout. The kitchen was lovely and more than adequate for our two meals in (the other one we ate out) and the bathroom was fantastic … bath/shower and separate shower! Toiletries were provided and lovely big towels. The bed was not so comfortable for me (bad back/arthritic knees) but that was just me. The only grumble was the settee was quite uncomfortable for both of us but my husband managed on a chair and I sank into the settee but didn’t feel comfortable. Wouldn’t stop me coming back though! The owners kindly provided us with a lovely hamper which was much appreciated, and we love the location too. Parking is always going to be a problem in Ambleside but we were provided with a parking disc to allow us free parking during our stay. We would love to come back … Ambleside is one of our happy places and the Old Village Shop is a wonderful place to stay. Thank you, we had a wonderful relaxing stay and used buses to get around! Perfect and lovely!

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• Jagdev - Verified booking

  In general it is a modern apartment with the full facilities which was really nice.

  We were slightly disappointed to find hairs in the bathroom. It was also a bit off putting to see cobwebs on the majority of the ceilings and corners. It seemed as though beneath the dining table mats had not been cleaned for a while as there were a lot breadcrumbs under them. Like some of the other guests have stated the sofa wasn't pleasant. It had a damp feel about it and wasn't comfortable. The location is right next to the road so it can get noisy very early in the morning with cars driving past (or like in our case the bin lorries and bin men doing their round). It would have been even more noisy if we had opened the windows. The best past was the bathroom. One of the best showers I have had! It could do with better storage options, however in general the bathroom was very inviting. I may be a bit critical however when paying over £300 a night it could have done without the issues mentioned above.

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