Last Minute Cottages in Grasmere

Reviews

What our customers say about their holidays

• Hannah - Verified booking

  Double bed- needs to be king size as its so small myself and my husband struggled to stay in it.

  I slept one night in another room to get more space. Would gladly have had smaller bedside tables to accommodate. Needs mattress topper in all the rooms. The mattresses are so uncomfortable we didnt sleep the entire stay. Downstairs lights dont turn off on three nearest the window. No heating in kitchen or downstairs toilet working. In winter it is freezing and not enjoyable to use. Downstairs shower doesnt drain quick enough to be able to use, almost flooded hallway, took 2 hrs to drain. Mirror rusty in downstairs toilet. All directions on oven and hob rubbed off had to google for settings. This is very dangerous with a gas hob. One ring dial on gas hob doesnt work properly/dial sticks. Again very dangerous. Taps on bath move about/loose. Clocks not set to the right time (1 hr ahead) and unable to change some of them. Steak knives need updating very blunt. Could do with a measuring jug Could do with more than one baking tray for the oven. Signal on the tv goes out regularly. We have stayed at Thompson Cottage a few times over the years and previously enjoyed our stays. Unfortunately the property needs now some updating and money spending on it go bring it back to annacceptable standard. Unfortunately we would not be booking again unless the above could be accomodated. The bed situation being the most critical in my opinion.

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• Miss Fox - Verified booking

  It's an absolutely stunning location, very close to Cathedral caves and Slaters bridge. There's quite a lot of people walking past as it leads to the Cumbrian Way. Very tight road down to the cottage - single lane. Pub about 10 mins walk. The cottage itself is very old so it's quite higgledy piggledy and amazingly thick walls. Lots of steps everywhere so not brilliant for people with mobility issues. Bathroom is downstairs and it's fine - decent space and decent electric shower. It was clean. Kitchen is a good size - underfloor heating works in a small area of it. It's equipped ok. The plates and glasses were dirty though so we had to rewash them. There's a small dishwasher. The downstairs bedroom smells strongly of oil which we notified Original Cottages about and they sent a handyman who said he's been out before due to the same issue. It needs fixing as it's not pleasant. The window is painted shut in the room apart from the small top one which can open a couple of inches. We left that open and the door and the windows in the adjacent rooms but it still smelt of oil. Upstairs theres a small single and a double room which were pretty comfortable. The sitting/dining room is cozy. Comfortable sofas. The internet is ok - not great signal. Could do with some boosters as the walls are so thick.

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• Barbara - Verified booking

  This apartment is definitely not squeaky clean or well cared for, quite the opposite.

  As soon as you enter there is a smell of damp that goes throughout the whole apartment. The entrance/“conservatory” leaks so if you happen to leave your shoes in it, they may well be wet the next day! The apartment itself is tatty and tired. There are stains on the furniture and there was even a blood spot on one of the pillows. There is dust and dirt in many places including next to where you sleep. It’s the worst place I’ve ever stayed in and struggle to understand the claims of previous reviews. The toilet seat doesn’t sit on the base correctly so slides each times it’s used. When we arrived, there was no soap or anything you could use to wash your hands, small things but when added together really made us question the justification of the price and advert! I took lots of photos and sent to Sykes. Lake lovers in the town offered to come and clean but it would take a lot more to bring the place up to standard, also why wasn’t it already clean? I have spoken to Sykes who said they would pass the photos on to housekeeping for future guests! We just stayed out as much as we could otherwise we would have lost our holiday in lovely Ambleside. Really disappointed with Sykes who are normally great.

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• Clare - Verified booking

  This was a truly lovely cottage.

  We spent four days here in a very snowy February. Convenient for the whole of the Lake District and some lovely walks around the local area. We have used Sykes regularly and have never been disappointed. The cottage was lovely and clean, bedding and towels were lovely and fresh. The only negative was the starter kit for the log burner. We've stayed in a few cottages with log burners and there is always a basket with logs, kindling etc on the hearth to start you off. There was nothing when we arrived so we looked in the information booklet again nothing. Eventually we found a key in the utility room for the shed and in there we found a box with 3 logs and some tongs and a couple of brushes and little shovels. It's just as well that we had taken note of the weather and brought some extra logs and kindling with us otherwise we would have struggled to light the logs that had been left for us. It wasn't the end of the world as there is central heating but if its included in your price then it should be there. Apart from this everything else was excellent.

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• Joanne - Verified booking

  The dishwasher was not very effective and as there was no plug for the kitchen sink, this presented a challenge for washing up!

  There were items in the kitchen that had to be washed before use as they were not clean, including the oven baking trays. There appears to be an issue with ants in the main bathroom and some were also found in the twin bedroom. The cottage overall was not particularly clean, lots of cobwebs which had clearly been there for some time. The sleigh bed creaked every time you moved on it so was not conducive to a good nights sleep. Parking was difficult and would be better if there was a marked bay in front of each cottage. Also in this cottage as it is the first as you go into the courtyard, you can't park a family size car in front of it and leave enough room to open the stable doors to the kitchen, whilst allowing space for other cars to safely pass. On a positive note, the location was good and the garden was (over the main road) was very nice. I would have no issue with booking through Heart of the Lakes again in future, however I would not return to this particular cottage unless there were improvements made - it really needs some TLC.

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