Romantic Cottages in Derbyshire

Reviews

What our customers say about their holidays

• David - Verified booking

  We made a booking at this property and, upon arrival, discovered that the property was not inline with the advertising.

  The photos and summary present a large garden at the front, but the actual accommodation is the wing of the building that the owners have fenced off from the garden that is presented in the photos. The only outside area for guests is a small concrete patio in the shadow of the side of the building (note it is described as "garden/patio" on the listing). In addition, the property is in a remote location where the mobile signal did not work, and the wifi was dependent on an internet connection that was not broadband (it could not sustain netflix/zoom or any other streaming given the speed of connection). The downstairs ensuite bathroom also had a bad smell that meant it was unusable. The owner, John, was instantly understanding that the property did not meet our needs or the advertisement, that it was not inline with our expectation for the pictured garden that the children could enjoy, and John agreed to a full refund for our stay there as we had booked under the premise that our children and family could enjoy, among other things, the advertised garden and wifi. We then had to identify alternative premises and move our family of 3 adults and 3 children at short notice to another property. The refund was agreed in person with John and then susbequently in writing over email. We have since been waiting for this refund from Sykes since summer 2022. And the process to secure this refund has been painful to stay the least. The owner has bounced responsibility to Sykes for the refund, and Sykes themselves have been incredibly unresponsive. I have finally received a credit from Sykes of approximately half the value of our stay without any explanation, and they and the owner have since failed to respond to multiple emails and calls to ask for an explanation as to why we have not been refunded in full given their acknowledgement verbally and in writing around the false advertising and their agreement to fully refund our stay there. We asked for the refund and got their agreement in good faith, have not asked for any compensation for the inconvenience to our family, and write this public review of our experience reluctantly. However we feel that we are obligated to let others know of our experience, and are exploring other ways to secure the return of the full cost of the stay that the owners agreed to.

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• Mrs Stokes - Verified booking

  We absolutely loved this cottage. The location was amazing - remote, so you felt you were properly in the countryside, but only 2 mins drive away from more major roads which then got us easily to every location in the Peak District. The location was one of the very best we’ve had in the UK. The property was absolutely amazing. It had lots of equipment you don’t normally find in properties like tons of toilet rolls and kitchen roll, bin bags & washing up liquid. Even kitchen foil! The kitchen was lovely to cook in and had everything you might need. There was also an insulated cafetière which came in handy, and an ice cube tray in the freezer. We loved the log burning fire in the lounge and the tv had access to Netflix and BBC iplayer which we appreciated. We had many happy evenings snuggled up watching TV. There was also a sun room which was lovely to sit and relax (we were pretty lucky with the weather). The children loved the table tennis in the games room, and there was plenty of room several cars on the driveway. The showers had great water pressure and all the bathrooms were to a very high standard. The beds were large and comfortable and the cottage was very spacious. There were plenty of amazing pubs serving wonderful food in nearby towns and villages. We would definitely come back again.

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• Mike - Verified booking

  Beautiful cottage in a stunning location.

  Had all the tools to make a lovely week away no matter the weather. Nice and spacious accommodation with enough room for the 6 of us and 3 dogs. Cost and warm sometimes too warm, you don’t need the heat on high that’s for sure. Lots of local walks to either villages of Youlgrave or Elton. 10-15 mins to either Bakewell or Matlock. Ideal base to be out exploring all the Peaks has to offer. Jess and John really have a beautiful cottage here. The phone signal isn’t brilliant if non existent but some would say that’s a blessing. There is WiFi in the cottage although don’t expect high speed. Again being away from it all is sometimes what being on holiday is about. Felt like being away skiing as the bedrooms are on the ground floor and all kitchen diner and living is on the upper floor. Would I recommend a stay here, yes! Would I stay again definitely. Only feedback for John and Jess Spare bulbs in the cupboard would be handy, although not the end of the world. Thank you again for lovely stay

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• Caron - Verified booking

  Property was part of a working farm complex, secluded and rural (lovely) … house fitted out with all you might need and although not a luxury experience,.

  . a very good experience. There is no pub or eatery within walking distance, which people should be aware of and you will need to drive to eat/drink etc. We had a table at Loveage booked in Bakewell one night snd it was £17 each way - but worth it. We have 5 (small dogs) and they are used to being off lead, which wasn’t possible most of our visit … due to sheep/cows on the walking routes. That was our most significant downside. The living accommodation was large, with two decent bathrooms and 2 extra double bedrooms we didn’t use. The utility room by the front door was very useful , as was the fenced patio where our dogs could run around safely. Instructions for the TV system might have helped (although we worked it out) and more luxurious bedding? We actually brought our own sheets/pillows etc and were very glad we did. Views gorgeous and visited lots of great tourist/local sites. It was a very good experience overall.

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• Judy - Verified booking

  We enjoyed our week in this peaceful little cottage.

  The owners have thought of every comfort and it was very clean and welcoming. We sadly didn't get any decent weather to enjoy the beautiful countryside but it is somewhere we will return to and give another go. Buxton is a nice little town and Longnor was lovely to stroll through. Some nice little pubs close by where the food was good and the welcome freindly. I recommend the Pack Horse, scrummy food. I guess WIFI would have been nice but we did know this before we went and to be fair the cottage is in a very secluded area, which is why we chose it. Thank you for sharing your lovely quiet retreat with us. Also the cheese was lovely!!

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