Villas In The South West

Reviews

What our customers say about their holidays

• Shelley - Verified booking

  The property is over the Fat Face shop in Fore Street and if you are facing the property, the gated entrance is found down a narrow path to the right of the shop.

  The access codes for both the gate and the key pad were sent by email once we booked the property. There is a small car park approx. 30m further up Fore Street, which for a small charge we parked in just to unload the car and get everything to the property. The long stay car park permit was on the dining table waiting for us and we then moved our car to the long stay Creek car park which is located past the Co-op. The property was lovely, clean, and with a very well equipped kitchen. We cooked all our evening meals there, having bought our vegan supplies for the week with us. The fridge has only a small freezer compartment. We ate lunch on the go and we never had a problem finding vegan options in any shop, cafe or restaurant. The owner kindly supplied new tea towels, a few dishwasher tablets and a 100ml bottle of washing up liquid. All bath towels are supplied but not swimming towels. The beds were very comfortable and the two small bathrooms were great for us. There was a small amount of damp in the main bedroom fireplace and ceiling which I am sure the owner will address, as overall, the property has been well cared for and was nicely decorated. The TV is big and made for a great Eurovision evening. The radio is in one of the wall kitchen cabinets. There is a shelf of videos and books which was a nice touch. We did not use the wood burner as the weather was great, but it's a nice feature. The clothes hanging space was limited but there is plenty of drawers which was just right for the two of us. There is some covered building work approximately 20m behind the property. Although it is visible, it did not bother us as there are lovely blinds and shutters to arrange as you wish for privacy throughout the property. Noise was not in any way a problem, indeed the property was surprisingly quiet considering it is on the main street. For us the position was perfect as it was right in the heart of Salcombe, with the ferries shops, pubs and cafes all on a level walk. (No hard slog up to a rental at the top of the hill at the end of a day for us!) We had a fantastic week exploring some of the South Coast Path which was stunning and beautiful. We would recommend popping into the information centre to pick up the maps of some of the circular walks: Gara Rock, Bolt Head, Snapes Point, Bolt Tail, Thurleston. Don't miss a ferry trip to South Sands to explore Overbeck Gardens; the views are superb. Thank you for a fantastic week. We would not hesitate to recommend this property or to book it again. On one more point. I left a small rucksack at the property when we left, but after a quick call to Coast and Country Cottages, this was returned to our home address within days for a reasonable £30.

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• Catherine - Verified booking

  Rospletha Cottage is located in one of the most beautiful spots in Cornwall and probably the UK.

  We had an amazing few days exploring the local area, with the Minack theatre, the coves and the coastal path right on our doorstep! Simply stunning! Sadly, the first few days of our week were spoiled by the unclean state of the kitchen when we arrived. I had to put all the plates, cutlery and utensils in the dishwasher, wash the tiles, the shelves, the glasses. There was even a full cup of coffee left in the microwave, with mould on it. There were cobwebs in lots of places (stressed me as I am not a fan of spiders) and we weren’t able to open the French doors onto the patio until the owner ‘forced’ them open later, which we had not dared to do. The hinges were just very rusty, due to the sea air I guess. We were also put off by the fact that the owners were staying in their wooden chalet in the garden, right across the cottage’s patio, so sitting outside didn’t feel private at all. This chalet is neither mentioned in the cottage description, nor showing on any of the photos for the cottage on Sykes. Also, there IS a huge field at the back of the house, with sea views, but it is also the overflow car park for the Minack theatre, so every afternoon, we had hundreds of cars/vans and people just 100 meters or so from our rental. Again, something which is not mentioned in the description. The owners of the cottage / chalet had visitors coming across ‘our’ garden on two occasions…this was not acceptable. On the first night, we arrived quite late because of heavy holiday traffic. When I saw the lack of cleanliness in the kitchen (namely dirty plates and cutlery draw), I went over to the chalet to mention this to the owner (who had just welcomed us and said to come and see him if there were any problems). I thought they’d like to let their cleaning company know…well, I was not received well at all! I won’t go into the details as we did receive apologies the next morning but I was left shaken. Rospletha is an amazing place, but, as a family, we all felt the same: Rosphetha Cottage needs more cleaning, TLC and private garden space. Also, I would not have chosen this cottage if I’d known that we would be sharing the garden with its owners.

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• Mark - Verified booking

  I will start at one end and work my way to the other.

  The towels provided had a very strong mildew smell. We were 3 adults and 1 child staying for 6 days. They provided just one extra roll of toilet paper. Hand soap was provided on the sinks of the two bathrooms. For the bathroom off of the big bedroom, no soap was provided nor was there a proper place to put it. We bought bar soap from Tesco and I balanced it on some of the pipes. Wasps kept trying to come in and make nests and that might be why the bathroom vents have all been taped up on the outside. The hot water was powered by gas. The instructions for the cabin said is the gas run out to change the tank if we felt comfortable with being able to do it. It did not say what to do if we were not comfortable doing that. Even when we had not been using it, the hot water would sometimes not be hot. Staying in an unfamiliar place, we wanted to leave the light on in the hallway bathroom. Unfortunately, there is no way to have the light on without the exhaust fan also running. It was annoying having to hear the exhaust fan all night. The hallway bathroom did not flush properly, but we were able to fix that. It simply had not been set up properly. The kitchen was a place of multiple problems. There were no instructions on how to use the oven. The oven knobs had the numbers 1 through 8 on them. No temperature markings. No idea of how to know when the oven was up to temperature. Many of the dishes and silverware provided to us were dirty. Most of the knives were dull and flimsy. The only sharp knife was a little paring knife. There was a spoon in the drawer with old milky tea dried in it, as if it were used to stir a drink and then just put directly back into the drawer. Also, one of the bowls on the kitchen shelf has several dried hardened on spots of mystery splatter in it as well as an aged, gummy candy stuck to the inside of it The inside door latches were difficult to operate. We had to tape over one door because my grandson got trapped in a room and was unable to open the door. The sliding glass doors in the living room are not properly sealed on one side, so there was a steady stream of flies coming in.

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• Susan - Verified booking

  First of all, the location in Salcombe is excellent, right in the centre and not situated on a hill.

  It must be said that loading & unloading at the start & end of the holiday was a nightmare - nowhere close to leave the car except in double yellows. The parking permit is a bonus - & once we’d parked the car, some way away from the accommodation, we didn’t use it again. Obviously that might not suit everyone. It was a bit noisy - clearly the road is a popular place to meet up at night! The family shower room is inadequate - shower is tiny & only a rainfall shower from above, so inappropriate for children & anybody wishing to have a shower without getting their hair wet. I also didn’t really understand the en suite being attached to a room with bunk beds - it would have been better to have both bathrooms off the hallway. We also found there was very little cupboard space for our own food & supplies - although there were loads of cupboards they were full of crockery etc - actually far too much for the use of the 6 who would fit in the apartment. It could also have been cleaner - I’m no Queen of Clean but if a place is being hired out at what is a substantial amount of money, then I don’t think there should be dusty shutters or grubby velvet headboards. This sounds negative - but we had a great week there, the above really were just little niggles.

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• Sally - Verified booking

  Lulu Logs is a lovely property - very spacious, well equipped, very clean and very comfortable.

  The cabin was ideal for my father as it is all on one level. It was very cosy and warm, with sunlight streaming in through the patio doors, which had a lovely outlook onto the shared garden area. Although the very large garden is shared, each cabin had it's own private patio area which was not overlooked by the cabins to the side due to strategically placed, useful sheds. Everything was ready for our arrival, the beds were made up with clean linen and clean towels were provided. Thoughtful little extra touches, such as 'emergency' kitchen and toiletry items, were appreciated, as was the welcome pack. Although we were initially missing a pair of oven gloves, this was resolved when the owner turned up at the door within minutes of my text. Not an issue and easily sorted with a bit of communication! The owners were pleasant and friendly. The location is quiet and peaceful. It is ideal for visiting the coast and countryside attractions throughout Somerset and getting to Bristol. There are also several dog friendly pubs in the area which serve nice meals. We would definitely stay again if we were to holiday in Somerset in the future.

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