Cottages with Swimming Pools in Wales

Reviews

What our customers say about their holidays

• Tracy - Verified booking

  I booked this cottage having stayed in another cottage on the complex before.

  After booking and paying in full two weeks before our trip, I read the reviews to discover that the third bedroom has a toddler bunk bed. This was described in the small print, but I missed it. I contacted Sykes straight away to try to change the cottage. After several days of trying to get a response they told me via WhatsApp that I wouldn't be able to change the accommodation or get a refund. They were not interested. I then contacted the owner/caretaker number to discuss how they would be able to accommodate us. We had five adults in our group, and the property only has four suitable beds. Nobody bothered to contact me. We were stuck. My 18yr old had to sleep squashed into the toddler bunk, which dominated the very small room. She felt like she was sleeping in a cupboard. Upon arrival, there wasn't any welcome pack. There were dead ants all over the conservatory floor and on the dinning table. There was lots of long strands of head hair in the double bed (which was also the most uncomfortable bed we have ever slept in) There were crumbs on the kitchen work surface. The extractor fan in the bathroom didn't work. The tv was described as a smart tv, we couldn't get any clear reception. I am very disappointed with Sykes who you can't get hold of, it seems that as soon as they have your money they don't care. The people they use to clean the cottage don't know what cleaning is. The only positive is that the pool and grounds were well kept and a bonus. I will not be returning or be using Sykes or any of there partners again.

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• Shelley - Verified booking

  The details published on the sykes website are misleading.

  We were not advised that the pool had to be booked in advance in 1 hour time slots. The gym and sauna were unavailable, having looked in the gym it contained two exercise machines and a few light free weights. The property had beds to sleep 6 people however, the bunk beds in the third room are tiny, I would almost say toddler size (this was not as pictured) and to stay it was a squeeze is an understatement, the bed literally fills the room and we could just squeeze around the door. This would be ok for a young family but not teenagers. Sykes and the owner did try to resolve the issue but the suggestion that boy and girl teenagers should share a room was not acceptable to us. A sofa bed which is not advertised was the solution but not what we would have chosen if we had of known in advance as this took up the whole of the living space. The sofas are not as pictured and were also very small. The property was not comfortable for us as a family of two adults two teenagers, a child and a dog. The property was very clean and tidy and the site and facilities were exceptionally clean. It is perfectly positioned to explore the beautiful coastline. We left the property early as we all needed some sleep given the cramped conditions. It was a shame and disappointing as the area and site were lovely. More clarity is required in your advert.

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• Josh - Verified booking

  Sykes were very helpful in sourcing options that met our needs and we’re available at short notice.

  The team were very attentive and the booking process was very quick and simple. Following completion of our booking, the owners provided us with a very good welcome pack via email. It gave a great oversight of what we could expect on arrival and they were also very helpful with anything we needed during our stay. The caravan itself was brilliant. Very new, clean, comfortable, and well kitted out with everything you could need. The outside space is amazing if you get good weather. The site is in a good location, easily accessible on the main road between Abersoch and Pwllheli, and central to accessing all areas of the Llyn. In the centre of the site there is a big grass area and kids park/activity area which kept them busy. The booking included access to The Warren site. Amongst other facilities they have heated outdoor pools and a small soft play area for kids which was a bonus given the bad weather we had. The beach is lovely and easy on site parking makes it ideal. We would highly recommend and would definitely go back again.

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• Kevin - Verified booking

  We have 3 small dogs, it is important for us to consider where we go and what we stay in and because of this we have stayed in similar properties across the UK but this is by far the best location and best property to date.

  On arrival the property was easy to find and in a great location for local rural and beach walks. The property layout itself, all on one level, the cleanliness and the welcome pack exceeded our expectations and from the first moment we arrived we knew we were in for a great time. We did many days out to beautiful towns, beaches and historical sites and was able to unwind in the Sisial-y-mor cottage. Sarah the owner was great, friendly and very helpful. If you are looking to spend a holiday away from home with your dogs, walking distance from the beach, close to all amenities we many lovely places to stay, this has got to be one at the top of your list. From the moment we made contact with Sykes cottages, explained that we had found a property we liked and had 3 small dogs, they did the rest and made it work and because, the dogs, my girlfriend and I enjoyed it so much we are considering a return holiday to this property later in the year.

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• Michelle - Verified booking

  Just returned from the most amazing week away at this stunning home.

  Was met on arrival by owner Alex, so friendly and welcoming and a tour of the property was given. A welcome hamper included in the initial meet to set the start of out holiday nicely. Detailed information was on hand in a welcome pack but to meet Alex and for him to give us relevant information was a nice touch and was happy to answer anything we needed and nothing was too much trouble and he was happy to be contacted if required. The house is absolutely stunning and has everything you need. The swimming pool and hot tub just add to the perfect holiday retreat. Not often a toilet is a talking point but they in themselves are an experience! No matter what ages go to Tara Spa there is something for everyone. I wouldn't hesitate to recommend the amazing place to anyone, thank you Alex for allowing us to make the most amazing memories.

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