Holiday Apartments in Tenby

Reviews

What our customers say about their holidays

• Mr Shane Stacey - Verified booking

  The property itself was in an ideal location in the centre of town overlooking the sea. When we first arrived the key was in a locked key safe but there was also another key in a broken key safe. The majority of the accommodation was ok but several things let it down. When we looked at the patio area it had not been cleaned with cigarette butts on the ground and some cushions off the settee left outside witch seagulls had left droppings on. There was also an item of clothing and a crisp packet on the floor left by the previous occupant presumably. There was also a couple of logs off the inside fire decoration that someone had attempted to burn left there also. The patio furniture could have done with a wipe over as well. Because of these reasons we never used the outside space. In the bedroom there was one wardrobe for our clothes but this had been completely filled with bedding, duvets, pillows and even curtains . The shower room was clean but I did have to bleach the showerhead as it was full of black mould. Also the toilet roll holder was broken and in pieces under the sink. In the kitchen the cooker and microwave were clean and worked fine but there was a shelf hanging off the wall and we weren't sure if the fridge was working properly as there was no light on and it didn't always feel cold with the freezer compartment looking like it had defrosted some days. There was a wire draining rack for the sink but nothing underneath it so in the past people had used it and water had water obviously run over the worktop and warped the cupboard doors. Some of the cushions on the settee had marks on and as I said before the were some left on the patio. I would have washed these but there was no washing powder available for the washing machine. There was a set of drawers in the living area that appeared to have plaster splashed up it and not cleaned off Overall the property was acceptable but we felt some details let it down. It seemed that little thought had gone into the requirements or experience of the guests. There was very little information in the welcome pack with no information about the area and no recommendations of places the eat or sights to see. We have rented numerous holiday properties all over the country and all of them have this type of information as standard. They have also provided a small supply of basic items for your arrival such as hand wash, washing up liquid, tea, coffee, milk. Some properties have even left homemade cake, biscuits, bread, butter etc. We wouldn't expect a cupboard full of supplies but some of the basics would have been nice but there was nothing at all. I think the main thing that would deter us from using your company again would be the £25 extra charge we had to pay when so many of the items in this property needed attention

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• Dr Shaddad - Verified booking

  THE MOST BEAUTIFUL VIEW! Looking out over the harbour. Past reviews state that you are on street level and people look in! An understatement - it's like you're sitting in the street itself - as if you're sitting an outside restaurant table - it's that level of visibility! Unlike a restaurant table on the pedestrian, there is glass etc but it's as if they're not there! But I LOVED IT. I'm from London and people in Tenby - tourists and otherwise are SO DEEPLY kind and friendly and respectful. It's refreshing. Therefore I loved the view and the chance to interact with some whose eye you catch when I'm inside putting my feet up for a while and enjoying the view. There's a curtain you can pull for privacy. It was a cute stay. I had two dogs with me and we could go across the road for this bit of beautiful greenery for them to do their business. This little cottage has so many things you can entertain yourself with! Puzzles, books, binoculars etc. They've been so considerate in leaving things and thinking of everything you might want or need. There's adequate heating etc. So it's perfectly comfortable. It's not the most pristine - think more someone's quaint little home. So bringing in sand from the beaches doesn't make you feel guilty. It was such a sweet stay and I'd like to thank the owners.

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• Ms Thomas - Verified booking

  I would not recommend anyone stays at the ground floor flat. The outside is filthy and cannot be used as there is dirt, feathers, plastic bottle tops etc matted into the plastic astroturf. There is also a large black area under an external pipe. The iron is unsafe as part of the cable has been wrapped in sellotape which resulted in an electrical incident which blew several sockets in the flat as a result of a nasty electrical discharge which could have resulted in being electrocuted. The owner did not see fit to apologise for the incident and became very rude when I asked for a discount to acknowledge the incident. Three places in the flat are marked with paint. The lino in the bathroom is marked in several places with white spots. The downstairs area is so dark the electric lights need to be switched on even on a bright sunny day. Its akin to staying in a basement. There is not additional blankets if its cold at night and, the duvet is exceptionally thin. Overall the flat is of a poor standard and does not represent value for money. It is also potentially unsafe due to a lack of maintenance of an electrical appliance.

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• Mrs Cathryn Read - Verified booking

  Very well equipped ground floor flat (a few steps up from the pavement). The property is just a small and very quiet road across from the beach, with steps down to reach miles of golden sandy beaches. There are three islands directly opposite/near the flat - one is Caldey Island -- you can visit the monastery there and look round the island by boat from Tenby. Stunning views. You can park on The Paragon, which is the quiet road the flat is on. The road is mostly used by people going to the beach. The flat has secondary glazing, so you don't hear much of what's going on outside. Comfortable extra large double bed in a very spacious bedroom. Also a twin room, which has less room, but which was fine. Small balcony outside the twin room. The area is stunning and Tenby is a busy little place, with a good variety of shops (Tesco Extra, Sainsburys, WH Smith, Boots and lots of independent shops). Short walk to the shops - maybe 3 minutes. Recommend this comfortable, spacious flat, which was immaculately clean. Thanks for a great holiday.

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• Ray - Verified booking

  A very clean, comfy, holiday let.

  Only a couple of minor niggles, - 1) There is just a single induction hob ( makes mealtimes a bit of a brain-teaser ), - 2) No room to hang clothes (in spite of the clever rail in the bedroom), so you are living out of your suitcase for your stay. Both are due to the last of space I understand. You've no doubt had other adverse comments about the "posh" taps, which won't allow you to get hot water without splashing everything in the area. So you are constantly mopping-up and drying off worktops etc. The last niggle is the (very comfy) bed. I rolled out a number of times, due to the edges of the mattress having lost any support now. We tried changing sides but no different. The middle of the bed is higher than the sides, which is exaggerated when you get into bed. I'm sorry if it sounds like I'm having a "go", I'm not. We enjoyed our stay, - it's a really cosy place to come back to, in a great location. I would be happy to stay there again, 100%. ( You are welcome to edit my feedback if you want to publish part of it !)

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