Villas In Truro

Reviews

What our customers say about their holidays

• Marcia - Verified booking

  The cottage is beautiful with a serene surrounding, secluded and private so just ...

  The cottage is beautiful with a serene surrounding, secluded and private so just what we were looking for It was excellently equipped with everything you needed and could want And the cottage itself is beautiful and quirky However the hot tub was a big disappointment for us as we always book somewhere with a hot tub and this was the worst hot tub we have ever had in the most expensive property we have ever stayed Alot of the jets don't work and for such a beautiful accommodation that sleeps 7 I would have expected a top of the range hot tub or spa bath However it is a basic range hot tub with only 1 pump attached when it can have 2 We walk in excess of 20,000 steps everyday and usually make extreme use of a hot tub It does not comfortably sit 4 people let alone 7 A few things bothered me that I noticed which could make this property even better, as it feels like the love is missing since the award was won in 2017 I had to clean the grill before using it as it was dirty, there was a disposable razor in top of the mirror from Previous people, the tops of the wardrobes are filthy discovered when we got our bags down at the end of the holiday so I wasn't looking for dust And the artwork around the house is not from the local area but from Zealand which I guess is a connection to the owners but it would have been nice to have local artwork Overall we enjoyed our stay very much it was a lovely private location with lots of great information for local walks and activities which we did, the cottage is a stunning building and you probably won't be disappointed

  Read more less >

• Deborah - Verified booking

  Had the weather been better, the large very private deck would have been magnificent and certainly its best feature.

  We'll equipped and a shame we couldn't use. We'd been looking forward to the hot tub on arrival but were very disappointed that due to no electricity there were no bubbles and it was in fact a warm(ish) bath. Sari agreed when approached and said there were issues with electricity overload. The TV was disappointingly tiny, neither remote worked and we were stuck on one channel until managing to twiddle the tiny highly sensitive control on the back. This too was raised with Sari but never resolved. The owners were off site and communicated by email only for the first few days. The kettle lid wouldn't open, it wouldn't fill through the spout and despite being promised a replacement it didn't arrive during our stay. The cutlery wasn't particularly clean and needed a wash before use but no big deal. The shower head kept slipping down which was irritating but manageable. Sari queried if the shower door was loose and needed tightening but we said to review at changeover as we hadn't at that time noticed any shower issues. A square table instead of round may have helped with a lack of space and storage for our own food as there was no empty cupboard or shelf. The wardrobe was tiny too. We were glad of the electric heaters provided as it was a cold and wet week producing much condensation on the windows each morning. Also the throw on the bed. Beautiful setting and friendly owner and despite the issues we thoroughly enjoyed our return to Cornwall.

  Read more less >

• Shelley - Verified booking

  Five Elements Cottage is a nice property in a great location, handy for many places.

  It has a lovely kitchen and bathrooms. However, some more details of the layout and a floor plan on the website would be useful. For instance, it would be good to know that the utility (where the freezer is located) is at the opposite end of the cottage to the kitchen, and that the ground floor bathroom is not near any bedroom (including the ground floor twin, which is directly off the living room). The stairs are steep and there are steps up or down- some of them high- to access every room, as all the rooms are on different levels. Also, there is a long flight of shallower steps plus 5 steep steps down to the front door from the car park, which makes moving heavy luggage a real task. None of this is really clear from the description. I don’t think this cottage would be suitable for those with reduced mobility, as even the ground floor bedroom and bathroom are both down two steps from the living room. It would be great to have a welcome folder in the cottage with recommendations for local eating, places to drink etc, and instructions for the various appliances. This is the first place we have stayed that hasn’t had such a folder. Also, the hot tub is a great addition, but all of the jets do not appear to be working, so it maybe needs servicing.

  Read more less >

• Melanie - Verified booking

  This property was very disappointing as it was not as advertised.

  It was described as a luxury property. It was far from it. The garden furniture consisted of an old pub bench instead of a table and chairs. There were two other chairs that were very low to the ground with no cushions and were extremely uncomfortable. There was nowhere to put a parasol so it was not possible to sit and eat outside in the shade. I pointed this out to the owners but they did nothing. The kitchen facilities were very poor. Old, scratched saucepans that had no surface left and were difficult to clean. There were no oven trays and the cupboards smelt stale. The shower room felt like a cleaning cupboard because the vacuum and all the cleaning products were stored in there. The furniture was poor quality mdf and not nice at all. The Wi-Fi was very poor and kept cutting out. It was not possible to watch TV properly. There were extension leads and cables sticking out by the microwave. There were no cupboards to store food. I booked a massage with the property owner but they failed to communicate directions and instructions to me despite my messages requesting information. The location and setting is lovely, sadly let down by poor furniture and facilities. Certainly not relaxing and not worth the money.

  Read more less >

• Sarah - Verified booking

  As there was nothing around we ate in quite a bit.

  Couldn't get takeaway as would be cold by the time got back so really missed a microwave. Missed the luxury of a dishwasher but understand limited space. I wasn't a fan of the log heated hot tub it took ages to get to temperature and used a bag of logs each time minimum. A lot of messing about. The 2 larger buildings behind housed a lot more people and could hear activity and music from gardens which made the hot tub area feel a lot less private even though you couldn't see anyone. The studio was basic but lovely. The hosts were really nice and helpful. Pub half hour walk Miners Arms food was good and staff really nice. Taxi ride from St Agnes was approx 10 pounds and to walk just over an hour. Beautiful scenery saw wild deer and the couple also lend their field to neighbours with Shetland ponies. We spent a day at paradise wildlife park which was good value and the wild parrots were amazing. Fresh eggs available to buy on the grounds.

  Read more less >