Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Craig - Verified booking

  Tried phoning the owner 3 times during my stay.

  The first time, she advised she was on the phone to someone from China and that I'd have to phone her back (the correct response would surely have been to say that she would phone ME back). On the 2nd and 3rd attempts to phone her, it went onto her answering service - I left a message for her to phone me but she never did. After we had arrived back home, a full 24 hours later, I received a text message from her asking if she could help! The heating is by means of quite dated storage heaters. The heating came on at preset times and it was unclear as to how the guest controlled the heating times. Although it was only September when we stayed, it got chilly on one or two evenings and we had to sit with duvets over us one evening. Guests may wish to bring their own small fan heater with them if staying over the colder months. The shower was over the bath type. The shower screen was of a folding type which did not sit flush on the edge of the bath leading to worry that water would go over the side onto the floor. We were worried about forcing it in case we broke it. A bath tap came away in my hand whilst I was using it but, luckily, I was able to re-attach it. The crockery was plentiful but guests may want to consider bringing the following themselves: a sharp bread knife, a sharp pair of scissors, some large bowls and some STANDARD sized mugs. The table in the living room had a noticeable layer of dust on it suggesting that cleaning mightn't be a priority. Whilst the DVD player worked, the remote control for it did not, making it hard to control viewing, suggesting a lack of attention to detail. The volume on the TV, whilst watching a DVD, was also very low and unable to be increased, resulting in the TV being very hard to hear. Guests may wish to bring their own DVD player or portable DVD player. If just watching the TV alone, the volume is fine. Guests should note that there is no DAB radio reception OR mobile signal which did not present too much of a problem for us, but may for others. There was no welcoming pressies, like a bottle of wine or biscuits, something we are used to receiving at other cottages, which was a bit disappointing. However, there was a carton of long life milk left for us in the fridge. The cottage is, otherwise, in a delightful location with a lovely garden and views. Pen-y-ghent could be seen from the garden. It was generally quiet during our stay. The bedding was crisp and clean and the beds were comfortable. The price we paid for our week was reasonable but the price varies considerably, depending on the week chosen, and so guests should choose their week carefully. Overall, we'd score the cottage as 7 out of 10, but it could quite easily have been a 9 or 10 with a bit more attention to detail / response from the owner when contacted.

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• Christine - Verified booking

  Fawber Cottage is a lovely, "tucked away", detached cottage deep in the Yorkshire Dales, around 0.

  75 miles from the village of Horton-in-Ribblesdale. The cottage is ideal for the "Three Peaks", the Settle to Carlisle Railway, Settle, Skipton, Hawes, Ribblehead, Dent and the other beautiful villages in the Dales. The cottage itself is delightful, with views of Pen-y-Ghent from the living room window and a bench in the back garden. The bedding was clean and fresh and the beds comfortable. There is very little noise, apart from the farmer, who seems to delight in driving about in a quad bike early in the morning and in the early evening. We had someone appear one morning to cut the grass with a petrol mower, without having had the courtesy to knock on the door first and ask whether it was convenient, which we thought was a bit naughty - too bad if you had fancied a log lie-in! Three is no road/traffic noise. There is no mobile or DAB signal, which wasn't an issue for us but may be for others. The DVD player doesn't work, so you may want to bring your own. The TV is a smart TV, so you get YouTube etc. The heating is preset and difficult to change. The prices for the cottage vary wildly, depending on which week you choose, so choose carefully. We paid £534 for 1 week commencing 30/5/25, which we thought was reasonable. Check in is 5pm and check out is 9am sharp with no exceptions. On the whole, we would recommend this cottage.

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• Clare - Verified booking

  This is the fourth time we’ve stayed at Underheron and although I appreciate that a property does occasionally require updating, for me, it has lost its homely feel and charm.

  On the maintenance side, the downstairs shower is leaking from the controls. The heating wasn’t very efficient. We couldn’t work out whether the thermostat on the wall in the hall controlled the boiler or underfloor heating. There are also two other thermostats, but again, not sure of their purpose. The radiator in the downstairs twin bedroom couldn’t be regulated and so my elderly father was quite cold in this room. The so called welcome pack and instruction manual for the appliances was hidden away in a random drawer when it should be out on display. Luckily we are fairly familiar with Grasmere and the property but for someone new visiting, there was little information to explain anything about the property or area. To say the property has had a recent refurbishment, it was disappointing to see evidence of water leakage in both upstairs bedrooms with paint and plaster flaking off. I would assume that a property of this calibre and price increase requires a certain level of interior decoration. I would be disappointed if we had paid the higher cost of £4000 per week at a property with these issues.

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• Graham - Verified booking

  The details for the property said that Sky TV was available.

  This was one of the reasons for going there because I'm less active now and wanted to watch the Test Matches. I called at the office in Windermere on Monday 7th June where the assistant agreed that it was supposed to be there and he said somebody would call that afternoon. Nobody did come until Thursday after my wife had called in to complain. The engineer said there was no Sky box or connection. Then I found that "Sky" had been deleted from the details, probably at the instigation of the owner. It had obviously been overlooked since the refurbishment. (I see the charges for next year are about double this year's.) Another disappointment was the gloomy surroundings: no views because of the tall trees which keep out the sun most of the time, even at this time of year. And the back "garden" was too steep for us to want to use it (no hand rail on the steps). We did see one red squirrel, though.

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• Kieran - Verified booking

  We stayed at End cottage at the beginning of November and we adored our stay.

  We've been to the village visiting on a couple of other occasions which we love but it was great to stay in the heart of the village just a stones throw from all the cafe's and shops. The cottage itself exceeded our expectations with all rooms cozy and with all the facilities you'd need. Plenty of storage for clothes and suitcases, really nice little extra's touches (like the delicious scones :)) - and obviously the hot tub which made a for a really lovely dimension to the holiday, being able to get home from a day in the dales, put the little one to bed, to then get in to the tub with it slightly chilly outside but lovely and warm in. Also, the owners were super helpful with recommendations of where to go and see and communication before arrival and during the stay. Really lovely, and we've already discussed going back next year.

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