Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Aga - Verified booking

  Not Clean, not best customers service and not dog friendly.

  It was a last minute booking, so we didn’t investigate thoroughly. Reading some reviews afterwards, I don’t think we would be willing to spend over £200 a night in a place that needs a proper deep clean! I mean proper deep clean! At first glance it looks ok, but look at your toilet seat before you sit down or on your glass before you pour some water (or wine) in it. Even the general information folder left on the coffee table is so dirty, disgusting and has mouldy pages inside. On the top of that the place is damp and therefore the smell downstairs in not pleasant. Squeaky toilet door that will defo wake you up at night. It is such a shame because the cottage is lovely, just needs some TLC. The owners, well, we only met the husband, who came the first night to say hi. They live literally next door. The wife was in touch only via text message and I can assure you there wasn’t even a ‘hello’ in her message, not ‘looking forward to welcoming you’, not even simplest courtesy. I knew straight after we arrived that dogs are not that welcome as stated in the advert, there wasn’t even a water bowl available. All there was for dogs is a ‘poo’ bin in the garden (handy I accept), and sign to clean after your dog. Also the owner complaint that our dog run into their garden (not separated at all from our cottage’s garden), and that if our dogs poos in their garden they need to clean it, so he shut the gate to the garden. On the top of that, the intro folder sates that dogs are not allowed upstairs, and not allowed in bedrooms either. Well, bedrooms are downstairs, kitchen, lounge and dining room upstairs, I have no idea where we supposed to keep our dog. On the plus side the area is lovely, really pretty. A lovely coffee shop down the road and Jolly Farm Shop were great for quick shopping or bite to eat. Also a warning that Chapel Cottage shares the drive/ entry and garden access with October cottage, so if both have guests at the same time, it might get busy. We were lucky that October cottage was empty. Also the narrow road a few people refer to, it is narrow but not unusually narrow. You don’t have to worry, unless you drive a lorry!

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• Danny - Verified booking

  I feel compelled to share my recent experience at Shipwreck Cottage in Haverigg, not as a critique, but as a sincere warning to potential guests.

  Our stay at this property was nothing short of a nightmare, and I genuinely believe that others should be spared from what we endured. From the moment we arrived, it was clear that this property has some serious issues that go beyond a mere bad day. The most egregious problem was the state of the jacuzzi. It was contaminated with black mould and bacteria, rendering it unsightly and a serious health hazard. Despite bringing this matter to the property owner’s and Sykes Holiday Cottages’ attention, they failed to address the underlying issue. Superficial "cleaning" only masked the problem, leaving us to wonder about the true safety and cleanliness of this property's amenities. But the issues didn't stop there. The lack of safety notices is a cause for great concern. My wife had a terrifying encounter when the dining room airer fell and hit her on the head. We were given no warning about any potential risks associated with the use of this equipment, leaving us to question the property owner’s commitment to guest safety. Perhaps the most disappointing aspect of our stay was the owners and Sykes unyielding stance on their no-refund policy. Even in the face of such severe issues, they refused to consider any compensation for the inconvenience, health concerns, and overall disappointment that marred our holiday. In summary, my advice is clear: stay far away from Shipwreck Cottage in Haverigg. Our experience was nothing short of a disaster, and it's evident that this property owner and Sykes prioritise greed and profiteering over the well-being and satisfaction of their guests. There are countless other accommodations in the area that offer both quality and safety, and I implore you to explore those options instead. Your holiday should be a time of relaxation and enjoyment; you should never have to worry about your health and safety being compromised. Learn from our unfortunate experience and choose a different place to stay.

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• Anisha - Verified booking

  Where does one start?

  I contacted Hillary prior to our visit for help and suggesstions, my partner and I have not had the best year as we were due to wed late May but wedding due to Covid-19 we could not go forward. Hillary was very responsive and helpful, during my planning stages Hillary suggested a local photographer and lovely Amy to make our wedding cake. We got married earlier in the day in East London and booked the Cotswolds for our Minimoon which actually was our honeymoon, we had the best time. The cutest Chapel Cottage which is a home away from home, everything you would need plus more. Our beautiful cottage gave us the most happiness and we cannot wait to visit again. Such a clean place with the most beautiful views, you will not need to bring anything for the cottage as Hillary provides everything you need and the grounds are the most beautful. The cottage is is in reach of everywhere you would like to visit, we visited Stroud, Sapperton, Frampton Mansell, Stratford upon Avon, Nailsworth, Cirencester, Cheltemham etc visiting the best places to view and eat from following the cottage guidebook. Upon arrival we had ruffles on the gates and cottage which made our visit so special and personal, leaving our lovely cottage has been so depressing and we miss it so much, my partner and I are very sentimental therefore Chalford has been very special. With such a great host and cottage you will have the best stay, there is nothing I would change, this has been the best experience of 2020! Also, we loved the attention to detail, Hillary has the best eye for China plates, Laura Ashley and John Lewis :) the best discreet cottage we have stayed in.

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• Tracy - Verified booking

  We had several issues with the property resulting in us leaving a day only.

  The main issue was the overwhelming smell of damp in the main bedroom. The bedding felt wet and there was a nightly infestation of woodlice which was totally unpleasant. The toilet was filthy as were the tiles in the shower area which were partly mouldy and definitely in need of a good scrub. The description is not accurate. There is no pub within walking distance and no chance of getting a taxi either. The freezer was actually an ice box. The upstairs toilet was also not working properly. The radiator leaked in the downstairs bathroom and the skirting was hanging off in the bathroom. The owner was made aware of these issues but failed to help with them in any way and has ignored our message to her. We lost a days holiday which is valuable to us but we are obviously of no importance to her now she has our well earned cash. She actually lived next door but it must have been too much effort to come across the yard and look at our these issues. Very disappointed

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• Ashleigh - Verified booking

  The cottage was nicely decorated and very comfortable, the kitchen exceptionally well equipped and recommendations for what to do in the area really good.

  Baked treats and wine were a nice touch! Upside down living wasn't an issue, except if you wanted to lie in/nap in the afternoon whilst the rest of your party were in the lounge/kitchen, as the wooden floors are noisy. Bathroom door could also do with some WD40 so as not to wake the whole household up when visiting the bathroom in the middle of the night. An extra toilet roll in each toilet would not have gone amiss either (particularly as the one toilet had less than a 10th of a roll when we got there, which could have been awkward had the rest of our party not arrived the next day enabling us to stock up on Day 2). Bring soap/shower gel. Directions to the property definitely need to be clearer too, particularly as the narrow lane which one had to drive up had a sign saying 'Road closed ahead' which meant we drove around for 15 minutes trying to find the cottage, which was a little frustrating. Otherwise we had a lovely stay.

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