Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Michael - Verified booking

  We stayed in the Tunstall for four nights. Location good. Close to the Elvet bridge, city,restaurants Quiet at night, bed comfortable, nice and dark at night. We both slept well. Apartment warm. Kitchen worked well. Shower great. Well equipped. Internet didn’t work. Phone call to manager who said they would come round and fix it. They didn’t. They did give us the password to another apartments internet and that worked, but you had to be in the lounge. The modem box was out so we guessed this was not a fresh issue, just an issue that has not been addressed. 2 adults for 4 nights and only two toilet rolls !!The place costs gbp 210 a night. I’ve seen this same comment previously, so BYO toilet rolls. Same comment shampoo and body wash. Instructions on how to lock the door would help people from overseas who have not seen that type of locking mechanism before. The confirmation from booking dot com shows an extra charge of gbp 25 for cleaning but no one cleaned while we were there. It also shows an extra charge of gbp 25 for “service fee” I am not aware of any services that we received. The managers of the property send me an email about checking in, every day. Every day before checking in, every day after checking in and daily after checking out. It looks like a glitch in the system. Floor rug in lounge is stained and needs replacing. Extraction fan in the toilet would not turn off. Didn’t like the smell from the vanilla scented plug in air freshener. It was a lovely place with a lot of positives. But …too many negatives for the price (gbp 210 a night). In my opinion it did not represent good value for money.

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• Lisa - Verified booking

  As a family of six, we stayed at Honeysuckle Cottage 31 July-6 August 2023 - what a gem! Originally, we were meant to be taking our dog but unfortunately we were unable to in the end, however had we have brought him the garden is completely enclosed and wouldn’t have worried about him escaping. The Cottage - a huge conservatory with dining table for eight people, a great space for dumping walking boots & coats after a brisk walk on the beach. The lounge is cosy with comfortable sofas. The cinema room with overhead projector was great & the kids loved it - a fantastic selection of DVDs & games available. I noted that previously there had been comments made about the comfort of the beds, however we found them to be very comfortable. The two bathrooms were squeaky clean & kitchen well equipped (no toaster though). Lovely location - walking distance to a lovely, quiet sandy beach. Also, Poachers Pocket pub is just 5mins walk & The Lighthouse Inn is 15mins walk - both highly recommend.

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• Hosung - Verified booking

  Terrible stay. The building entrance reeked of marijuana. Inside, the room smelled strongly of paint—poor ventilation after repainting gave me a headache. The living room light didn’t work at all. I contacted the host, who said they’d look into it, but never followed up during my 2-night stay. The fridge contained milk and drinks expired over 2 weeks ago, producing a disgusting odor. Wi-Fi didn’t work, so the smart TV was useless. I couldn't use the living room due to the smell and darkness. I was ashamed to host my parents, who came for my graduation, and moved them elsewhere. When I returned the next day, alcohol, snacks, and a towel had gone missing—clear signs of unauthorized entry. I reported this to the host and Airbnb, but received no response or compensation. The room's furniture and layout also didn’t match the photos. Deeply disappointed and frustrated to have experienced this during such an important event.

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• Lindsey - Verified booking

  Really lovely place, exactly as described. We have stayed in the area before so picked this spot as a short walk to a wonderful beach. Definitely recommend the local chinese and chips from Mundesley Village Chip Shop! Cinema room was great and the selection of DVDs was amazing!! Shame that the dining table was out in the conservatory for the time of year, although could see the space being perfect in the summer! However, the cottage could have benefited from a deep clean and a little more thought. With check in not till 4pm not even being left a couple of pieces of wood for a first night fire, was problematic. Also, no washing up liquid or dishwasher tablets, small things make the first night a lot easier. We had a couple of minor gripes with cleanliness but nothing too major really; dirty baking trays were easily rectified with plenty of foil and baking paper. Small touches, which would make this place 5 star!!

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• Ivo - Verified booking

  The location is superb, short walking distance to the Cathedral area. The house was clean, clutter-free, comfortable bed and seating. The reviews are right about the sewer smell in the bathroom and the lack of pots and pans. Communication with Host & Stay was cumbersome: they did not respond to questions via the Booking.com system, so we had to phone them. The Booking.com page says that the damage deposit “will be refunded in full”, but I couldn’t book without an £ 10 ‘admin charge’. Asked about this, Host & Stay replied they “have limited access to update the information directly” on the Booking site. This makes you wonder if all info there is up-to-date. There is a lot of early-morning traffic noise in this ground-floor apartment at the front of the house. The entry codes to apartments were rather easy to guess.

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