Villas In Wales

Reviews

What our customers say about their holidays

• Judy - Verified booking

  I have had an enjoyable weeks stay in Cornhill Courtyard which is a studio apartment.

  The location of the apartment is superb. It is situated in the old historic area of Porthmadog Harbour and has a wonderful view straight out over the beautiful harbour which you couldn’t better! I also really liked the fact that the large main room is so light, bright and spacious. The kitchen and bathroom facilities were also fine. Once the sofa bed was up with the topper on top it was very comfortable . However, I did have some issues with the sofa bed. I was staying in the property on my own and as a 75-year-old woman with an arthritic hip, I did find it quite a struggle at times getting the bed up and putting it away. On one occasion the fabric loops got trapped inside and it then became impossible to get it out or put it up on my own. However the owner was extremely responsive and arranged within a couple of hours for the cleaning company to come and sort it out which they did. It needed two men to lift out the mattress extension in order to release the fabric flaps. I had felt concerned about the parking situation in August. However, in the event I was able to park right outside the apartment on three occasions and very close by on the other four days. From 4:30 pm onwards Porthmadog gradually quieten down and plenty of free parking then becomes available. Security of the property is very good as there is a padlocked gate into a small courtyard. Despite the issues with the sofa bed I am very glad I stayed in the property, as I had a very enjoyable weeks holiday. It was lovely to revisit Porthmadog, which I had visited a lot as a teenager and young person, when my parents had a caravan in the area.

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• Robin - Verified booking

  A lovely apartment, and well-located.

  However, although it appeared clean on the surface, it was in need of a little TLC. The sofa bed was dirty and smelled, we slept on that. The curtains were difficult to open/closed, and the privacy blinds didn't work well. The tiles in the bathroom/shower are in need of a good cleaning, and the pull cords were filthy, and quite unhygienic. There were plenty of cobwebs above head height around the apartment, and areas behind and underneath furniture were full of dust and hair. There was a lack of cleaning materials and products for us to maintain a high level whilst we were there. the outside furniture that you mentioned was old, rotten and broken. this is dangerous and needs to be replaced. However, the apartment was comfortable and the facilities were as advertised. we had a great time, but I believe that the owner should look at the poor cleaning delivered by an independent cleaning company. All of your properties we have stayed in previously have been well-cleaned by the owners and we have had no complaints on this level before. This was not the best holiday let we have had with you, but only down to the cleanliness and TLC it is lacking.

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• Confirmed Guest - Verified booking

  This cottage is absolutely beautiful, it is a lovely private cottage but it is only a short walk away from the shops, pubs & a chip shop. The hosts were so helpful and friendly and quick to respond if you need to get In touch. This cottage is set in the lovely town of Bala with only a short walk to get to the lake and plenty to explore. It offers beautiful scenery where ever you go. The hosts go above and beyond to make your stay special. We went for a Christmas break and was pleasantly surprised with beautiful Christmas decorations and little touches to the cottage that made our break so special. They are easy to get a hold of and nothing is to much trouble. The cottage was lovely and warm with underfloor heating that made it very cosy. It is beautifully furnished and has everything you could need, it also provides private parking. If you are looking for a beautiful home to make your stay at Bala perfect then you need to book this cottage!!!!

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• Catherine - Verified booking

  We appreciate during these trying times that your resources may be stretched however we did not feel comforted that our holiday (that we booked before the pandemic) would actually go ahead.

  When we logged into to try and change the dates we were not able to do so and we felt your guidance on the website was somewhat lacking in clarity. The emails we received from you prior to our holiday were contradictory and confusing. We contacted the key holder directly for more clarification. The apartment itself was in a fantastic location which was easy to find. We appreciated the parking spot too. The people staying in the apartment above us (also part of your collection) were extremely noisy, especially during the evenings. We could hear every single step, their conversations and their tv. They might not have been aware of how loud they were being so perhaps a polite notice would benefit future guests. The washing machine in the kitchen needs properly securing as it migrated across the floor when in use. We had to push it back several times.

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• Mike - Verified booking

  The cottage has a lovely location and waking up to the view of the harbour and its boats was a really nice start to the day.

  However, we thought the accommodation had some shortcomings; the main one being the sofa bed (see tripadvisor). It wasn’t particularly comfortable or easy enough to erect every night and so we left it as a bed during the day. However, that meant there was nowhere to sit with a comfortable back-rest. We felt that with a better layout, for example, if the TV was wall mounted then a wardrobe could be fitted into the space created. A standard double bed could be used and a comfortable small two seater settee or equivalent could be accommodated, especially if the patio style table and chairs was replaced with a drop leaf table with higher back chairs. Some pictures on the wall wouldn't go amiss!

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