Whitstable Holiday Cottages

Reviews

What our customers say about their holidays

• Joseph - Verified booking

  The property generally was quite good but with a few problems.

  1. The wooden slats under the mattress were damaged causing the mattress to fall though them the first time I used it. I managed to patch them up temporarily. 2. The bedding was awful. All polyester- causing my wife and I to sweat profusely, made worse by the warm weather. We ended up buying a new cotton duvet cover, sheet and pillowcases. 3. The shower was excellent (one of the best I have ever used) but the shallowness of the shower tray meant I had to keep checking to see if it was overflowing. 4. Wi-Fi. Couldn't get it to work on any of our devices. Maybe it was my ineptitude. Maybe it was the complicated password which had been written with amendments added to it. Very frustrating. I gave up with it. 5. The Ninja had not been washed/cleaned prior to our arrival. There was a significant amount of oil and food residue left in it. I cleaned the inside containers myself but they were pretty grubby and needed soaking, suggesting to me they had not been cleaned properly for some time. 6. The house itself was good apart from the above niggles. The location was fantastic with easy walking access to the beach, Whitstable and Tankerton. The bus stopping outside was a real bonus allowing us to travel to Canterbury and Herne Bay. 7. Sykes. I didn't like doing business with the rental company. I thought the tone of their emails to be abrupt bordering on threatening. I was surprised by the booking fee. They charged me for a pet which I did not request. I won't book through them again.

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• Peter - Verified booking

  This was a perfect property for our needs.

  All the rooms were of a good size and that includes the bedrooms. The kitchen is well equipped with plenty of everything so the use of the dishwasher is very economical. The lounge/diner had comfortable furniture and the substantial dining table was of a good size with comfortable chairs. Had the weather been a bit kinder we would have used the outside space for relaxing and dining in the evenings as the furniture provided was excellent. The location was ideal for us with nothing too far away and Whitstable is in easy walking distance even for our two young grand children. The Rose in Bloom pub/restaurant is a 10min walk and worth a visit either for a drink or tasty meal. The local beaches at Seasalter and Whitstable are nothing special so it is worth the 30 mins drive to sandy Minnis Bay (Birchington) where parking is free along the promenade plus there are the usual facilities such as toilets, restaurants, cafes and other types of food and drink outlets. It is worth checking tide times beforehand though as high tide does reach the prom walls. The owner Jo was lovely and very welcoming and keeps the property in excellent condition and we are already making plans to return there at some stage in the future.

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• Janet - Verified booking

  We had a very enjoyable week at Holly Tree House.

  On arrival the property was spotlessly clean and some refreshments had been left for us which were much appreciated. The beds were very comfortable as was the lounge and the kitchen was equipped with everything one would need for a self-catering holiday with hot water always available. The only thing one needs to remember to bring is a Tea Towel. The shops and seafront were about a 10 min walk and we enjoyed Fish & Chips and a Chinese takeaway during our stay and had delicious tea and cake at Makcaris at the Bandstand in Herne Bay. There is a well stocked Morrisons and an ALDI in the town plus a Tesco Express very close to the property. We used Holly Tree House as a base to walk some of the Saxon Shore Way and visited Sheerness, Whitstable, Birchington, Westgate, Margate, Broadstairs and Ramsgate during our stay. We travelled to Herne Bay by train and Holly Tree House was in a most convenient location, being about a 6 min walk from the train station and the local buses stopped nearby too. We travelled on the trains most days and found them to be punctual and reliable but maybe we were just lucky! We hope to return to Holly Tree House again one day. Thank You very much to the owners.

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• Christine - Verified booking

  The house was clean, welcoming, and well maintained, including the gardens.

  Very helpful having a drive to park on. We were provided with a wonderful welcome box, tea & coffee, etc as well as other essential like washing-up liquid, washing machine pods, etc. The lounge was very comfortable and we enjoyed relaxing there in the evenings. The beds were also comfortable and we slept well. The area is quiet and it is only a short walk to the shops, the beach, the pier, and the train station, so is ideal if you can't or don't wish to drive. We really didn't want our holiday to end. I would more than happily return for a holiday again when I can, and highly recommend it to other people. My only regret is that I forgot to write in the visitor book, as I would have liked to have left a message.

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• Paul - Verified booking

  This was our second visit to this property and some changes were improvements.

  We were interested to find ants walking across the living room carpet, although not in numbers. We were also concerned about the attitude to vaping. It was lumped with smoking and drugs and the notice said, not within 500 metres of the front or rear garden. Whereas I can understand a request to not smoke or use drugs on the property, the 500 metres is ridiculous as the public footpath is about 5 meters from the front door and the immediate next door neighbour vapes. 500 metres takes you into the next street. Ridiculous. Also this information was not available until arrival and I think it should be available before booking. Otherwise the house is really lovely, comfortable and spacious with excellent parking.

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