Holiday Cottages in Yorkshire & The Humber

Reviews

What our customers say about their holidays

• Angrla - Verified booking

  We can’t recommend Bay tree cottage highly enough!

  Having stayed in Richmond before, in a lovely cottage that didn’t have vehicular access, I was particularly looking for one that had parking available with no time limit. Bay tree cottage fitted the bill, free parking was available for two vehicles around the Green on a first come first served basis. There is also a car park just at the end of the Green, but we didn’t need to use it. The cottage itself is very well appointed, and had everything we needed and more! It was lovely and clean and had comfortable beds. The furnishings were high quality and in good condition, and the cottage was lovely and warm. Wood and kindling were left for the wood burner, I used it twice in the evenings, and found it to be very easy to light and quick to get hot. We had vehicle problems on our journey to the cottage, Ian was very helpful and recommended his usual garage to us for repair. We have never before had such attentive hosts, we were asked before our arrival, which wine we preferred for our complimentary welcome pack. And received a text en route, to notify us the cottage was ready for us ahead of the 3pm arrival time. Ian also text once we had settled in to ask if there were any problems (there weren’t) and said to let him know if we had any issues with the cottage. Thank you Ian and Karen, for your attention to detail, pride in your cottage, and for going above and beyond any other hosts we have ever had! Best wishes Angie and Warren

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• Lisa - Verified booking

  We come to York every year to visit family locally and we looking for somewhere to return to regularly, unfortunately this was not it.

  The house was well located and a good size and price for what we needed. The welcome basket was a nice touch and we are thankful for that. The children enjoyed a few nice treats. However it was not clean. I had to buy some disinfectant to clean the toilet which was disgusting and also clean the basin and shower. The hob was filthy and I was glad we were not cooking at the property as we spent the evenings with family. There were only three bowls so we had to wash up one before the last person could have breakfast. The dishwasher looked like it was on its last legs so we were not keen to use it. Suggest buying a wipe clean table cloth as the grooves in the wooden table accommodate dirt and the placemats provided are stained. There are not enough seating for everyone to sit comfortably in the front room and watch the TV. The photo of the front garden is misleading as it’s just open and part of the car park area. The blurb to the cottage needs to mention the steep stairs and the fact that the first step is just outside the door to the main bedroom. I have dyspraxia and I was terrified I would come out of my bedroom and fall down the stairs. Disappointing from what we have experienced previously from Sykes and we will not be returning.

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• Jackie - Verified booking

  Had a lovely week in the perfect Bay Tree Cottage.

  Set in a pretty and historic location , very close to the river Swale and below the beautiful Richmond castle. The lively and interesting town was a short walk away but the area around the cottage was tranquil. The cottage was warm , welcoming and stylish with everything you need for a self catering break away from it all. The beds were comfortable and we slept really well. We walked from the cottage with the Swale as a guide in both directions and had a daily visit to the falls . Richmond itself is a delight with a sense of time standing still in the very best ways. Brilliant places to eat , lovely shops and we found the local people to be very friendly. The cottage provided a great base for trips further afield and Barnard Castle and High Force are a must to visit as well as the beautiful Middleham with its horse racing stables and country pubs. Some holiday cottages have that bit more and feel like a retreat from the 9-5 and Bay Tree definitely had that vibe. The hosts were super helpful and friendly and very generous in providing extras to make the holiday. They are surely very proud of Bay Tree Cottage ,we did not want to leave .

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• Stacey - Verified booking

  Jackie And John have an absolute amazing property.

  It has been furnished to a high specification which is gorgeous. Everything is brand new. The kitchen was excellently equipped with everything, included salt pepper, cling film and foil (which some accommodations don’t provide). Children’s cutlery plates bowls and cups provided - another bonus to prevent breakages. To us the little things really help to make a stay homely and comforting. Such as the throws and a little dog basket. The house is in an excellent location to the park and sea front, with great parking on the road outside the house. Use the clock to get 3 hours free parking or the scratch card for all day parking. The beds were very comfortable and lovely fresh clean bedding. Towels again brand new and fluffy. Bathrooms were immaculate and to the top specification. TVs were up to date with apps enabled. Free WIFI bonus! The house was perfect for our stay - not one negative. We will be returning thank you so much x

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• Nicola - Verified booking

  A thoroughly enjoyable stay at Bay Tree Cottage.

  Karen and Ian's very well appointed cottage, with lovely touches and comfortable sofas and beds, was a pleasure to stay in. We had everything we needed. Welcome pack including wine a lovely touch. Despite a rather wet few days we never even used our car, the walk into town is good for the leg muscles but not overly strenuous. Great walks along the River Swale in both directions, we all loved Hudswell Woods, especially our dog Gem, she also made it to the top of the Castle Tower - great views. Loved exploring all the little hidden streets with their quirky houses. Richmond is a very dog friendly town, almost every shop and pub have dog treats behind the counter and water bowls outside. It was great to come back to such cosy accommodation after a day out. We've stayed in places that haven't felt particularly welcoming, Bay Tree Cottage has a really nice vibe. Highly recommend.

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