Beach Villas In Tenby

Reviews

What our customers say about their holidays

• Scerina - Verified booking

  Many, many negative issues with this property: 1.

  Dirty, mouldy shower. 2. Stains on bedding. 3. Spiders in bed, total of 27 spiders in property over a week, some very large indeed. 4. Previous occupants smelling, rotting, mouldy food waste left in the kitchen. 5. Tepid shower. 6. Faecal matter caked and left in rim of toilet, very unhygienic and a health hazard. 7. Dirty skylights with no blinds. 8. Holes in curtains. 9. No toilet roll holder. 10. No wardrobe in room with two beds. 11. Exposed wiring in back of wardrobe in double room. 12. Multitude of cobwebs in every room corner. 13. Squashed bugs left to dry on walls and door frames. 14. Questionable stains like dried snot on wall next to bed. 15. Dog urine in door runner. 16. Leaking drainpipe right in front of main entrance which kept you awake when it was raining and causing cracked flooring which was hidden under doormat. 17. Smelly, dirty kitchen floor, had not been mopped or bleached. 18. Microwave in cupboard so you had to physically lift it out and place it somewhere to use it. 19. Dead flies and cobwebs over cookbooks next to cooker. 20. No terrestrial TV, just a box ominously balancing on top of TV. 21. Washing drawer full of mouldy washing remnants. 22. You have to pay £20 on top of your booking price to use the hot tub more than once. 23. Iron plate caked with dirt so unable to use. 24. Owners dog urinated on recycling and my vehicle every morning which was very unpleasant smelling. 25. Stains on cushions and settee. 26. Seals on bi-fold doors hanging off and crevices very dirty indeed, full of cobwebs, dirt & dead spiders. 27. Numerous beetles all over property floor. 28. Broken mirrored bin in bathroom, daughter nearly cut toe on it which could've caused a nasty injury. 29. Burn marks on dressing table (may be from hot iron which may the reason for issue number 23.). 30. No small bin liners in bins in bedroom and bathroom, very unhygienic, but I did bring my own black bags. This property certainly wasn't worth £2000 for a week. Complained to Sykes with supporting photos and videos which I shall publish online on every platform if no partial refund is given as requested, as property owner said his wife checked the property before we arrived and we couldn't check in earlier as the cleaner wouldn't be finished. One wonders exactly what the cleaner did do?? I didn't report the issues to the owner as it would've tainted my stay as I had booked the stay through Sykes and I believe they have a duty of care to the client to who books such expensive properties only to be harshly disappointed when they get there. I spent most of my holiday cleaning the property myself having bought numerous cleaning products in which to do so. Even my dog was immaculate and didn't leave a mess anywhere. We even cordoned off the verdant grass ourselves in order to keep it in a lovely condition. The property was left in a cleaner state than when we arrived. The owner even stated we were very clean and quiet and could stay again which makes this situation quite bittersweet. So very disappointed. This was the first holiday after losing my whole family in a short space of time. I was hoping for a clean, peaceful and relaxing stay but left very upset indeed which in turn exacerbated my depression instead of alleviating it.

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• Toni - Verified booking

  WOW, where do I start, we have stayed at many cottages and hotels and Summer House exceeded our expectations.

  Firstly all the communication before we arrived was perfect, not to much ( some can over load you) all the directions were very clear for this hidden gem. On arrival we were welcomed by the most warm hearted hosts who greeted us with more luxuries that we could of asked for. Knowing that we had just got married the day before and should of been jetting to the Maldives they made our stay extra special. We entered the accommodation through a beautiful gate decorated with fresh flowers to start the experience, followed by the welcome of a stunning enclosed garden, to have our breaths taken away when the bifold doors opened to the most stunning lounge. We were then treated to flowers as a wedding gift along with champagne and chocolates ( we couldn’t of been more thought of) the rest of the accommodation was as expected stunning, all the little details as a woman you would dream of were in front of me, fresh flowers in the bedroom, beautiful candles to burn and little local treats scattered in the fridge and cupboards, not forgetting the freshly baked cakes! Our week was perfect, the bed was as comfortable as ours at home and the bedding was of the highest quality as were the towels. The outside area was comfortable to sit in the morning for breakfast as much as it was in the evening, the added bonus of an amazing hot tub perfected our stay. I couldn’t fault any part of our stay other than it was over way to quickly for us. The location was ideal to get to the beach, restaurants and a fun adventure area for all ages ( crazy golf, archery, shooting etc) we have already talked about this accommodation way to much to our friends and are worried that we won’t get booked in again due to it being so amazing, one friend said it looked like a Big Brother house and yes she was right. So thank you to the amazing hosts Vernon and Linda for an amazing start to our married life, one we will remember and it was so special to be your first guests especially on our honeymoon.

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• Helen - Verified booking

  Lovely property (ie building) with good facilities eg underfloor heating, hot tub, washer etc spoilt by poor quality, cheap plates and cutlery and bath mats etc.

  The property was ridiculously hot and we really struggled to cool it down. The cleaning was not up to standard there was no attention to detail eg there were lots of cobwebs hanging from the ceiling, there was a thick layer of dust on the hairdryer box, the bin was left dirty and the kettle needs descaling, The drive to the property was in poor condition and we scraped out car as we entered the property due to the parking of workmen working on the house there. The bin system consisted of a bin and 4 different bags and we received a lecture from one of the workmen who was not happy about how we had place things in the bags The steps and path down to the property were step and full of leaves and not well lit at night our daughter fell down and hurt her hip definitely not suitable for anyone with walking difficulties The hot tub was overfilled and was hot on arrival which is unusual because usually the water has been changed and the hot tubs are not up to temperature The property is within easy walking distance to Tenby. Overall we were disappointed We were going to take our dogs but actually we didn't when we changed the booking to include the dogs the click of one button and one email was sent we were charged £30 by sykes for doing that but it did not say anywhere before we made the change we would be charged for this I wont be booking with sykes again

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• Leanne - Verified booking

  Where do I start with Summer House?

  This property is amazing! Very modern with everything you need to make your stay comfortable. It’s in a great location with plenty to do in the surrounding areas, a week wasn’t long enough to do everything we wanted to. The property itself was super clean and fresh. I particularly liked the little touches such as cushions and throws on the sofa and night lights in the kitchen. There are some luxurious touches such as the dressing table and beautiful stool in the bedroom, plush bedding and the light up mirror in the bathroom. Super handy to have a washing machine, especially with us having our first holiday away with a newborn, it really did make our stay easier! The garden was lovely with a nice seating area and BBQ and of course, the hot tub. I just want to say how lovely and welcoming the owners Vernon and Linda are. We were greeted by a bottle of Prosecco and biscuits which was wonderful after a long journey. They were really helpful when we had any questions and also sent us a list of helpful information such as places to eat and visit. We really couldn’t have asked for more so thank you! Our week was brilliant and we were sad to be leaving! I would definitely recommend this property.

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• Ms Thomas - Verified booking

  I would not recommend anyone stays at the ground floor flat. The outside is filthy and cannot be used as there is dirt, feathers, plastic bottle tops etc matted into the plastic astroturf. There is also a large black area under an external pipe. The iron is unsafe as part of the cable has been wrapped in sellotape which resulted in an electrical incident which blew several sockets in the flat as a result of a nasty electrical discharge which could have resulted in being electrocuted. The owner did not see fit to apologise for the incident and became very rude when I asked for a discount to acknowledge the incident. Three places in the flat are marked with paint. The lino in the bathroom is marked in several places with white spots. The downstairs area is so dark the electric lights need to be switched on even on a bright sunny day. Its akin to staying in a basement. There is not additional blankets if its cold at night and, the duvet is exceptionally thin. Overall the flat is of a poor standard and does not represent value for money. It is also potentially unsafe due to a lack of maintenance of an electrical appliance.

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