Holiday Cottages in Kent

Reviews

What our customers say about their holidays

• Joseph - Verified booking

  The property generally was quite good but with a few problems.

  1. The wooden slats under the mattress were damaged causing the mattress to fall though them the first time I used it. I managed to patch them up temporarily. 2. The bedding was awful. All polyester- causing my wife and I to sweat profusely, made worse by the warm weather. We ended up buying a new cotton duvet cover, sheet and pillowcases. 3. The shower was excellent (one of the best I have ever used) but the shallowness of the shower tray meant I had to keep checking to see if it was overflowing. 4. Wi-Fi. Couldn't get it to work on any of our devices. Maybe it was my ineptitude. Maybe it was the complicated password which had been written with amendments added to it. Very frustrating. I gave up with it. 5. The Ninja had not been washed/cleaned prior to our arrival. There was a significant amount of oil and food residue left in it. I cleaned the inside containers myself but they were pretty grubby and needed soaking, suggesting to me they had not been cleaned properly for some time. 6. The house itself was good apart from the above niggles. The location was fantastic with easy walking access to the beach, Whitstable and Tankerton. The bus stopping outside was a real bonus allowing us to travel to Canterbury and Herne Bay. 7. Sykes. I didn't like doing business with the rental company. I thought the tone of their emails to be abrupt bordering on threatening. I was surprised by the booking fee. They charged me for a pet which I did not request. I won't book through them again.

  Read more less >

• Suzanne - Verified booking

  Positives: Clean and nicely decorated, extra sofa bed if two single occupants arrive, well-stocked with equipment and mod cons.

  Negatives: The picture of the garden, that is used as the primary selling point, is misleading. The last autumn's leaf fall had not been raked up, the furniture was old, tatty and falling apart. The garden has had about three years of usage since established (according to the guest book entries), and it looked like no-one was bothering to maintain it. It was a big disappointment, as we had expected to see something more well-maintained like the picture. No guestbook, and occupant information like an updated wi-fi password or local area information was clearly displayed/provided. We used a clearly displayed sign for the Wi-fi password which was out of date, battled with it for half an hour, and eventually had to go and knock on the door of the main house to ask for the information. Eventually, we found informational items tucked in behind the TV, a day later. We felt that it was a bit of an oversight to not make the location of these much clearer or to update their sign. We felt that the owners of the accommodation could have attended better to the small things, and the garden was a big disappointment.

  Read more less >

• Dave - Verified booking

  We had a lovely week at Paddock View.

  The nice weather was a welcome bonus! Lesley and Steve were very friendly, and helpful hosts. The welcome basket was a lovely touch. The bedroom on the upper floor was very spacious and comfortable, with an en-suite. Good quality bed linen and towels. The downstairs area is open-plan, and spacious enough. However, we found the settee uncomfortable for anything more than 10 minutes The rental property is situated at the rear of the owner's home, accessed through the gardens. The photos in the listing include several images of the owner's property as well as the rental accommodation. Parking was a bit of an issue; there wasn't a dedicated space per se, and we had to shuffle spaces with the hosts' vehicles to gain access or exit. The use of the sun room / conservatory, like the gardens, were subject to the hosts not using them. Luckily, this was never an issue for us. The washing machine and laundry facilities are in the owner's house subject to a small charge for use, and consequently, to their being home!

  Read more less >

• Aminur - Verified booking

  The owners were very helpful and available when we called or texted them.

  The cottage was clean. The location of the cottage is within a shared area with neighbouring cottages and hot tub and a swimming pool. The cottage was very nice for a short stay however few improvements needed. - Provide guides/instructions for the property (we didn’t notice there was a freezer at the back of the kitchen counters until the end of our trip) - The heating was not working. It was very cold the first night as we only had one electric heater. After asking the owners we noticed there was a spare fan heater. - The cottage could do with a coffee table by the sofas for when you want to watch TV and eat. - Pathways to the cottage could do with some lights as it gets very dark in the evening and it is a long walk from the entrance of the property. Having to use mobile flash light can be difficult when you have bags to carry. - We were expecting there to be basics like salt/pepper/sugar/milk but none was provided given the price we paid for the stay. However basic kitchenware provided.

  Read more less >

• Confirmed Guest - Verified booking

  We booked this property for a weekend break 2 friends and a dog. It's an area we were unfamiliar with but wanted to explore. We found the property, Fernwood, exceeded our expectations, it was warm, light and welcoming with a lovely outlook onto the woods behind, perfect for bird watching from the sofa and for great dog walks. The kitchen /lounge was lovely and the beds were really comfortable. The shower was great too. In fact we felt so relaxed here we didn't do as much exploring as planned. However we did enjoy a trip to the vineyard, pottering in the nearby village and loved Sissinghurst which is National Trust and a great day out. Its a place I would happily return to and visit some more National Trust properties.

  Read more less >