Holiday Apartments in Combe Martin

Reviews

What our customers say about their holidays

• Eileen - Verified booking

  We had a nice stay here and found the twin beds comfortable.

  I liked the decor and I liked that they had tried to make it modern but with original touches. There was a nice harbour and sea view. The master bedroom which we did not use was a very generous size and I would suggest putting a sofa in there as extra seating for when 4 guests stay as the lounge is on the cosy side. There is an indoor swimming pool which is open from approx 8am-5pm when staff are around. We didn't use it so can't comment on it. This apartment has a shared balcony with harbour view apartment next door. It does require some decent outside seating, which 4 guests can use though. You can hear some of the theme park music from here but we didn't hear any inside. There was a nice breakfast pack left for us, which was a thoughtful touch. There were only 4 plates/cups etc so you had to use the dishwasher after every meal or wash up so more of these are required. I also found on arrival that the dishwasher was full of dirty dishes so cleaners need to be made aware of checking this as I don't go on holiday to have to sort out other peoples dirty dishes! There are no staff on site after 5pm so consequently the side gate leading to the car parking area is not locked up and more importantly the main doors leading into the apartment block are not locked either so lack of security because anyone can wander in! That main door should have some coded lock on it so only guests can access the building especially as this is at the back of the castle. There is a shared patio area with table and benches. I didn't receive a phone call with access details before I arrived so was a little clueless about where to go and how to get in luckily Richard, general manager was there to show me around but if I had arrived later than 5pm I would have been in a pickle! I did have a missed call from London on my phone (spam? or the company?) but no voicemail left and no email sent so they need to rectify this especially as all staff go off site around 5pm. I was also sent a 20 page document of T&C's from the owners after I had booked and paid in full to Sykes. Guests need to see this before they have paid not after so that they know what the rules are and if they want to go ahead with the booking!! This apartment would not be suitable for anyone with a mobility issue as there are stairs and the free standing bath is quite tall. A shelf is required in the bathroom and the shower is a tall overhead one so not practical if you don't want to get your hair wet every day. A lower shower in addition to a high up overhead one is the norm nowadays. I would have preferred a lid on the toilet seat too. The bathroom door cannot be unlocked from the outside so be careful if you stay with children incase they get themselves locked in. The kitchen is situated in like a hallway between the lounge and then the bathroom /bedrooms so hubby just had to stay in the lounge whilst I cooked to avoid accidents with hot water/food. Take tea towels/washing up sponge and kitchen roll as there were none. The freezer is a small ice box type. A shared washing machine is provided in a room elsewhere and is free and there is a tumble dryer which is 50p to use. It was very quiet at night, which we liked. The best value would be for a family with young children that use the pool and go into the 'time warp', but quite endearing theme park.

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• Susan - Verified booking

  Arrived at 5.

  30pm almost dark. Lot of people milling around as nighttime Halloween event being held. Signage to apartment at back of castle very poor and we were ‘rescued’ by helpful and friendly electrician, Parking requested at front because of event. Immediate poor reaction on entry as straight into living area dull and smelly. A request the following morning for new extractor filter (filthy) and lightbulb was fairly promptly dealt with. Carpet seemed grubby and place somewhat dusty. Table and chairs need replacing. Seating comfortable if old fashioned. Bathrooms clean and appeared to be recently refurbished and decorated. Good showers and plenty of hot water. Bedrooms OK ish and bed and bedding very comfortable. Lighting everywhere poor. Entrance area scruffy and outlook depressing - bins and parking area. Having a ground floor good for access for dog though but no nearby grassy areas. Welcome supplies appreciated and OK kitchen area well stocked with china etc. dishwasher would be good ? We enjoyed the castle and Halloween event and loved the local area but felt disappointed with the overall condition and location of the apartment - it was depressing. Whilst we understand trying to maintain the character of the building this space is, we believe, in need of an update and we did not feel we had value for the money. I would like to have seen the other apartments for comparison but disappointingly we were not impressed with ours.

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• Jan - Verified booking

  Beautifully maintained apartment, gorgeous high ceilings from a bygone era, furniture was very comfortable, especially the bed.

  So important to have a comfortable bed when away from home. Lovely bathroom too, very spacious and clean. Good quality kitchen tools and equipment, the only thing I'd say was missing was a 'normal' frying pan rather than the wok styled pan. (We actually bring our own as we often find frying pans are not fit for use). A liner for the grill pan would have been appreciated, as it happens, we bring our own foil to do this with but some cottage owners do put a liner in the base of the grill pan. It was a real home from home as we spent all day Monday in the apartment as it was The Queen's funeral so a real test of homeliness. We also had to buy food to cook as there was nowhere open on Monday evening (due to Queen's funeral) so the grill and hob really did a great job. One extra dishwashing tablet would have been handy. The only thing we found 'odd' was the coat hook in the hallway - it must've been put up by a very tall man as my 6ft 2 hubby struggled to reach it and at 5ft 1 I had no chance! We liked the balcony too but didn't use it much. We rarely ever revisit the same place but if we were to revisit Ilfracombe we'd happily look to rent this apartment again. It feels spacious, homely and is very clean. Big tick!

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• Paul - Verified booking

  On approach to the property we were impressed by the curb appeal compared to its neighbours.

  Accessing the carpark was a little challenging but the space was adequate for our small car. Entering the building we were impressed by the quality of decor and furnishings and this continued as we entered the apartment, all appliances and soft furnishings were of good quality and in almost new condition. The rooms were all very spacious and there was ample storage. The extra small touches of wine, water and soft drinks, tea, coffee etc. and fresh flowers were a lovely added suprise. When settling in on our first evening we were disappointed by the level of noise. The single glazed windows meant that conversations could easily be heard from passing pedestrians and the almost continuous road noise was only made less prominent by the noise of Royal Mail vehicles reversing up the steep hill alongside the building any time from 7.30am! Such a shame as if the property had secondary glazing fitted our review would be 5 star.

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• Richard - Verified booking

  The apartment is a recent conversion on the second floor of the Grade II listed building, situated a few minutes walk from both Landmark theatre, the Tunnels beaches and other Ilfracombe favourites.

  The apartment was modern. spacious, comprehensively equipped and, despite being booked at very short notice, immaculately clean with a welcome pack provided. It's about 10min level walk to the Harbour but a climb uphill up to the main shopping streets. Overall a very pleasant stay in a lovely apartment. A few things to note: the building is on the main road to the Harbour and can be noisy. The entrance to the car park is off Fortescue Road, which is between the Belgrave building and the Devon Beach next door. The car park entrance is then first left up a narrow lane at the rear of the Belgrave building. The first few steps from the car park are quite narrow. The key safes are behind you as you face the entrance door. A front door key would have been useful but not essential. The information folder for the flat was good but a couple of things needed updating and guidance on recycling would be useful.

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