Lodges & Log Cabins in Cornwall

Reviews

What our customers say about their holidays

• Mr Simon Langley - Verified booking

  It was a lovely break thank you, an enjoyable two weeks.

  Very comfortable. Have read earlier reviews regarding the bed, pillows and cinema chairs but we disagree…..everything was good thank you, maybe they have been replaced. Very comfortable indeed, as was the sofa. The only thing I didn’t find comfortable was sitting at the table as the chairs were modern and high . We would have preferred a standard dining chair. Had it been summer we would have eaten at the outside table …. It was lovely having Wrendale crockery. All very new and spotlessly clean. All appliances worked well with the exception of the tv above the jacuzzi bath. This was reported on our first day and we were told that a part would need to be ordered to make it work, that it would be ordered on the Monday and it would take a few days. We chased it up three times but no part arrived and it didn’t work for the duration of our break. No one got back to us so we gave up. This was annoying , especially as if it didn’t work for us it can’t have worked for the previous occupants. On reading reviews it is apparent the tv in the jacuzzi area hasn’t worked properly for some months so I’m at a loss to know why we were basically fobbed off in this regard. Obviously we have stayed on the site previously ie pre Covid when things were newer. I expect there is some sort of ongoing maintenance on this property, and I think the next thing which could improve this property would be to replace the kettle as this looked shabby, especially next to the beautiful crockery which looked almost new. I appreciate it gets a lot of use but I don’t expect a kettle to look quite like ours did. Someone had in the past attempted to open the door near the bath without first opening the blind and this is damaged which looks a bit unsightly but people should be more careful and given the expense of repair I understand why this was left as it was. Please understand this is constructive criticism, not a complaint. It’s just that we had stayed in the lodge nearby previously and that was immaculate. Having said that , it was pre Covid and a lot of visitors will have been in both since , so maybe the newness has worn off there too. With staying two weeks we had to ring to find out what arrangements would be made to freshen laundry and the towels. Clean laundry was supplied at the end of week one and we changed our bed and put the used laundry outside for collection. It would have been better had we not had to arrange for this ourselves. Indeed I phoned before we set off for our holiday about this and no one got back to us. It shouldn’t really have been us requesting/ chasing. It should be something we are told will happen on whatever date. We stayed in the lodge quite a lot as we just wanted a rest rather than a holiday and it was good to be familiar with our surroundings and know where local shops etc were. The fridge , freezer, cooker were all adequate, it was nice having a wine chiller which gave us more room in the fridge . We had plenty of cooking utensils and equipment including a microwave , dishwasher and washing machine so it was very home from home. The owners were very generous in leaving films to watch in the cinema as well as a few books. Wrendale playing cards too ! We buy Wrendale for family and friends as we live not far from the person who designs it. What a small world ! The sauna was well used by us and despite earlier reviews, we found it spotlessly clean. A very relaxing break thank you but I hope that our comments and feedback are used to remedy the issues raised for the benefit of future clients.

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• Tracey - Verified booking

  I’ll start by saying that we had a fantastic week’s holiday, however the lodge was disappointing and not what we’d imagined from the photos.

  It has so much potential to be a gorgeous lodge but as recent reviews show, there desperately needs to be some upgrading/ maintenance done. On entry there was a sticker over the door showing it was Covid safe and had been cleaned - this was merely procedure I’d imagine as when we entered the lodge there was an empty sweet wrapper and tissue wrapper left. There was also food stains left on the dishwasher door and the fridge had clearly not been cleaned on the inside. There are gorgeous skylight windows in the kitchen and bathroom, however it’s evident they have not been cleaned in a long, long time. The broken shelf in the fridge is annoying as you can’t store bottles there - this really wouldn’t take long to fix. The mattress on the bed also desperately needs to be replaced as it’s so uncomfortable and really dips into the middle. Overall, the cleanliness of the entire lodge just wasn’t up to scratch, particularly given we are in Covid times. I had taken cleaning products with me so cleaned where needed on arrival (not exactly what you want to do when on holiday!). If you are booked to go here I’d advise you do the same. The decking area and hot tub are amazing. We took a foldable wooden table with us as I had noticed on photos that the furniture on the decking does not include a table, which isn’t handy if you want to eat sitting outside. Again, just a small detail which would greatly add to the comfort of your stay. The location of the lodge is really brilliant. We did a wine tour/ tasting, visited places like Looe, Polperro, Charlestown, The Eden Probect and the Jamaica Inn whilst there. No where was more than around 30minutes drive. Overall, we wouldn’t return to this particular lodge and definitely wouldn’t rate it as 4 stars which is what Sykes rate it.

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• Mrs Sarah Richardson - Verified booking

  We thoroughly enjoyed our stay at 5 Faraway Fields.

  The trip was a break for our 20th wedding anniversary and we couldn't have found a better property for a relaxing break away from the normal stresses of life. The spa room was absolutely lovely and the only thing that wasn't quite right was the TV in the bath which had poor reception for some reason. The kitchen was extremely well equipped so we felt no need to venture out for food as it was actually easier to make food at the lodge. We would have appreciated some better instructions on how the heating worked but as tech-minded people, we figured it out as the weather did turn a little chilly one night. The bedroom was designed beautifully but I felt the pillows were a bit old and could definitely do with replacing as two of them smelt a little stale. The bed was reasonably comfortable but obviously, a mattress is a personal choice. I do think the listing for this property should mention that it has a rather good hairdryer as I bought my own along and really didn't need too The cinema room was amazing. As we stayed over the Platinum Jubilee it was great to watch the coverage on this as well as stream movies. My husband and I had a thoroughly relaxing time and would love to return to this or another property in this lovely, quiet, and super luxurious holiday lodge development. The only thing we couldn't get was fantastic weather to enjoy the beautiful secluded garden around the lodge!

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• Nichola - Verified booking

  Fabulous weekend, we had an amazing time, the lodge was stunning and everything was thought about from tea towels to tea bags.

  Having towels and robes was brilliant. There were a couple of things that need attention from the owner and i have read that other people have mentioned them too, the wood burner has a crack in the door not sure if this is actually safe, there is mould on the bedroom ceiling and above the bath (this could be from a leak from the roof) and the fridge door has no shelf which proved difficult with bottles. One of the blinds was partly missing beside the bath we had to block the window with a towel because you could clearly see through the gap. This is by no means a reflection of our weekend we have already booked for next year and we are looking to book a lodge next year with our children aswell. We didn't use the restaurant but the menu looked really good so, maybe next year. Checking in was very simple the key safe idea was good. It did state wifi in the customer info but no password, not a major problem as we were there to get away but it would have been helpful to have contact with family members who were caring for our children. The hot tub was clean and checked daily which is good to know. During the winter months it would much easier to have an earlier check in, it was a bit difficult due to fading light. Thankyou again we just wish it could have been longer.

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• Phil - Verified booking

  We had a fantastic time here and I would recommend this lodge for anyone wishing to get away from it all.

  The hot tub is great and checked daily. The lodges are extremely well spaced out and all the appliances are of a high standard. Number 4 lodge is perfect for 2 with a roll top bath, four poster bed and not over looked at all. Lanreath where the lodges are is very remote, this suited us perfectly but we were unable to get a phone signal and WiFi was only available at the restaurant. Again this suited us as we wanted to a complete break. We used the restaurant on site for afternoon tea and a take out, both were excellent. A few minor niggles but they in no way should put you off going. The outdoor furniture cushions had been left out so were soaking wet and useable, the outdoor chairs and table needed a clean. Some of the crockery was chipped. Only one mirror, would have liked a mirror in the bathroom. Maybe a hand rail and somewhere for shower gel etc in the cubicle. The four poster bed was excellent but we found the mattress very soft but this is just our personal taste. We would both go again,so these negatives are only meant as constructive feedback.

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