Lodges & Log Cabins in Cornwall

Reviews

What our customers say about their holidays

• Jane - Verified booking

  Beautiful property in a beautiful area.

  Due to it being new there are a few more things that are needed to make it perfect. Coffee machine supplied but not even 2 pods there so you can see which ones goes with that machine, theres just so many at the supermarket, we just dodnt know which one goes with that machine. Not even a salt and pepper pot, the cupboards were absolutely bare. We didn't realise we needed to take everything. There was a plate with some tea, coffee sachets, sugar sachets, 2 hot chocolate sachets and a couple of biscuits. We thought they would have some local products like scones, cream and jams as a meet and greet welcome gift, in the fridge there were a few small pots of milk. Let's face it, everyone who comes to Cornwall has a long drive there and it would be nice to have something there when you arrive. Very bare minimum kitchen utensils, could do with a masher for potatoes for example, due to being out of session a lot of places in the evening are closed so we cooked at the lodge. I think if they are going to continue to rent it out during the winter some more kitchen utensils are needed. We had a problem with the heating, they did try to fix it so for 3 nights we were freezing then on the last night it was fixed but went ro the extreme and it was like a sauna. There is no thermostat to control the heat, theres a hub but not even the staff new how to work it, so maybe an easier option would be better. There is no doubt that this is a top quality lodge, it just need tweaking. It looks brand new and it is truly beautiful, but things like the towels could be bigger and better quality to suit the lodge. There is even a wine cooler and a dishwasher (tablets supplied) but no spare bin bags or dish clothes. You don't go on holiday and thunk you need to buy theses things. No pillow protectors, could do with better quality pillows to be fair. Ironing board and iron. Somewhere to hang your washing, either in or outside. We asked for a clothes stand and they gave us one without a problem, they thought the washing machine was a dryer too, if it was we couldn't work it out. Maybe some instructions if it is. No Internet up in the lodge. We used up our data because we are too far away from the signal of the camp site so a booster up there would be great. I have my own business so I need Internet and it is advertised as having Internet just not in the lodge. Bins, very small bin in the kitchen. Could do with bins outside in a enclosed container to put your rubbish in and to be able to recycle better. You have to put your waist in your car and take it down to the main bins. We are not saying we wouldn't come back due to theses small tweaks, we are saying for the price of the lodge to bring it up to standard of the price you are paying. Staff very friendly and very beautiful location.

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• Trudi - Verified booking

  The holiday park was so peaceful and quiet.

  The lodge itself was very clean, comfortable and well equipped. It was a bit tricky getting my Mum’s wheelchair to the door, but that was my own fault for not checking the disability access. It was manageable but we had to go to go back on ourselves a bit to use the upper path. We loved the upside down arrangement of the accommodation; not only did it make it easy for my Mum to access the toilets and bedroom, but having the living room balcony on the first floor is great for views and alfresco dining. We didn’t really use the on-site facilities but the location was great, there’s an Asda garage just a mile or two down the road which is handy for supplies. We went to Tavistock which has an indoor market and some large supermarkets. Access to Dartmoor is close by, and Bude, Looe and Plymouth are all less than an hour’s drive from the holiday park. I couldn’t fault the accommodation, it was lovely. If I was really nitpicking, I would say that an info sheet or welcome pack might have been useful, just to point out that the Wifi router needs switching on, as does the hot water and to outline where the rubbish goes and what goes in recycling (some places don’t allow glass for example). Having said that, it wasn’t hard to work out. We would 100% stay here again, we were really impressed and were sad to leave!

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• Racheal - Verified booking

  We recently enjoyed a holiday that had its ups and downs, but ultimately, we made some wonderful memories together.

  First, I would like to commend our host for her helpfulness when we lost our way. She was quick to assist us, which made a stressful situation much easier to navigate. However, we did encounter a few issues during our stay that impacted our overall experience. One of the more significant challenges we faced was when the door to our accommodation got stuck. Unfortunately, we had to break it to get it open, and it was disappointing that the host did not check in with us afterwards, despite our call for assistance. A follow-up would have shown a greater level of care and attention. Additionally, we found the person in charge of the swimming area to be quite patronizing, even though we were following all the instructions provided. A more respectful approach would have made our experience much more enjoyable. Another inconvenience was the absence of a washing machine, which we had anticipated would be available. This made it challenging to manage our laundry during the trip. Despite these issues, I want to emphasize that we still managed to create some beautiful memories together. The time spent with loved ones and the adventures we shared made the holiday worthwhile. Overall, while there were some challenges, we appreciate the positive moments and the time we had away. Thank you for the experience!

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• Rachel - Verified booking

  I thought the inside decor was really cosy and beautiful and was surprised by the uplifting high ceiling and windows at the back of the lounge area with views of outside trees.

  Lying in the hot tub with the trees and sounds of bird song was really relaxing and really miss that part of holiday. Please don’t get rid of the hot tub as made the holiday extra relaxing. We were also surprised how close we were to sea; as walkable in 10 minutes. After couple of days discovered cliff path from top of lane hill; just outside houses area; I thought it was just someone’s drive; was handy to walk the dog. Would be good if there was a cliff path sign there, but it’s just handily opposite the dog poo bin. The cliff path area was stunning, and surprised to find walk north to Chapel cove closer than we thought( although would be more of a trek with a young family and beach stuff to carry; so would be easier then to drive to);and amazed such a small cove had a really good cafe and toilets. Would definitely love to come back sometime. There is a friendly grocery store; which we should have used more but had arranged a Tesco delivery; also a great pub and a relaxing bar where you can order food. Also a chip shop that is open the later part of the week and weekends. The gift shop near bar has a great supply of beach type stuff if you forget anything, like flip flops, beach mats, towels. If you love the beach; you really wouldn’t need to venture out of Porthtowan if the weather was good.

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• Suzanne - Verified booking

  We stayed here at the end of August 2023.

  The property is surrounded by other holiday properties, parking was difficult and you couldn't always park outside of the property which did cause difficulties. The area by the hot tub needs some tlc, so we only went out there once. We had to contact the owners as we spotted a rat on the decking near the patio door. The maintenance person arrived to put poison down, but it did put us off going outside to enjoy the hot tub. The bedrooms are comfortable so no complaints, the downstairs area was small as the dining table is huge and takes up a lot of the space so it is difficult if there are quite a few of you in the property. The cleanliness of the property was average, we had a problem with the upstairs shower in the ensuite, it was taking forever to drain so you had to be careful not to be in there too long. The road up to the property is single track, walking down to the beach is difficult especially if you have children as when cars are going up and down there are not many passing places to get out of the way of the cars. Overall I would not return to this property.

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