Big House Wedding Venues

Reviews

What our customers say about their holidays

• Anita - Verified booking

  Although this cottage is set in a lovely area and in itself is cosy and functional, our main issue was the presence of mice in the property.

  On the 3rd morning we found chewed remains of chocolate and on further investigation we found an abundance of mouse droppings behind the microwave and along the work surface in the kitchen. No one was available at the owners property until the evening to provide a solution and on the evening we were horrified to realise that this issue was not going to be dealt with by the cottage owner but instead by ourselves. She handed me 3 mouse traps and turned the conversation to the lovely day out that she had had that day. She did not come to the cottage to make any assessment of the situation on that evening which we consider totally unacceptable, although she did attend the following morning to ask if any had been caught. One of the traps had caught a mouse on that night and also on the following night. We do understand that rural areas may be prone to these issues but consider that the way it was dealt with was not acceptable. Restaurants are closed down if there is a presence of mice. We can only assume that there were mice around for the whole of our stay, and were quite clearly in the cottage as we slept. We will not reserve this cottage again as a result of these findings, and depending on how Sykes Cottages handle our experience, we will consider very carefully whether we book with your company in the future.

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• Karen - Verified booking

  Property listed as accessible for wheelchairs.

  We couldn’t get the wheelchair out of our vehicle even with our ramp due to large deep rocks. The threshold over the doorway was two high and no ramp provided. I had to be carried from the vehicle. Owner amended the listing day before we left. The property has beautiful views over the fields and mountains, lots of sheep and birds to see. Well equipped kitchen but only one shelf in oven. Some cupboards could do with some attention. Property soon gets warm we had to open windows at times. Bedrooms had plenty of storage, double bed needs attention uncomfortable for us both. Smaller bedroom smelt of damp, informed owner who came but said couldn’t smell anything. If damp we would see mould and bedding be wet. I wouldn’t recommend leaving items on the floor as they did get damp. When it rained it rains heavily against that wall. You get no phone signal which was no issue as WiFi. Cobwebs were left but most areas were clean. Shower was powerful but a very small rectangle head so difficult to wash. There is a shower chair available. Beautiful paintings throughout the property. Due to issues with listing and not being as accessible as originally advertised would restrict us booking again, but the property is in a beautiful location.

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• Helen - Verified booking

  Firstly, for the dog owners who have trawled through and either can't find the info on any of the cottages or are sick of looking at places that claim they have a garden but it's a square of gravel, let me reassure you.

  This cottage has French doors on the lounge and a door on the bedroom. There is a massive patio and a pretty cottage garden. It is secured by posts and stock fencing and approx 4 feet high. The resident dog did not come near the fence but the sheep do wander into the field at the bottom and side of the garden so may not suit if your dog is reactivate to animals. There are three steps from the patio to the garden but, if these are a problem, you could go out of the front door and walk a couple of feet to the garden gate and access it that way. The cottage is clean, the mattress very comfy- and I am extremely fussy about mattresses - and generally well equipped. The views are so relaxing and there is plenty of wildlife to watch if you want an escape. All you can hear are bees, sheep and birds, wonderful. You can also walk from the doorstep and there are lovely places to visit within a very short distance. I was lucky, I had amazing weather and spent most of my time here. I felt safe as a solo traveller as Gaye and her family are on hand if you need them but certainly not intrusive in any way.

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• David - Verified booking

  Lovely stay in this peaceful quiet little hideaway.

  Comfy beds and cosy living room with lovely views. The owner greeted us and informed us that she was available to deal with any problems should we encounter any. We didn’t but it was nice to know. The property was as described. We loved it and have already booked for next year. Just to note - an inventory of the kitchen would be advisable for the coming season. Glasses have seen better days, chopping knives need replacing, frying pans and oven proof dishes require upgrading, no kitchen scissors. Although the directions to the property are detailed we had some difficulty locating it on first arrival due to darkness, heavy rain and it being hidden from the road. Perhaps a bigger sign on the approach lane and on the closed gate would be beneficial.

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• Valerie - Verified booking

  Property was very clean, lights,/ heating on when we arrived.

  There was some staining on the sofa & vinyl covering on table puckered. I spoke to the caretaker about this & she said they were aware. Since there was a good housekeeping bond I felt it was advisable to mention these, did not want any issues after our stay. Everything was perfect, well equipped. Dogs loved the garden, very quiet area, just what we needed. We had to leave on Thursday due to having a family funeral on Friday. I did want to book the property again for January but unfortunately not available that month Not very happy with Sykes customer service when booking, being charged £25 extra, reason given 'market forces' prices can fluctuate, since I needed to be away at that time at short notice I had no choice.

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