Lodges & Log Cabins in Denbighshire

Reviews

What our customers say about their holidays

• Lauren - Verified booking

  We had a wonderful relaxing break at the cabin.

  It was just what we needed and the location was perfect. It is just out of the way of the hustle and bustle if you want to shut yourself away & chill but also Llangollen & its amenities are very accessible if you wish to stretch your legs and explore. The river is truly beautiful and the local shops makes you feel like you’re on holiday. We visited further afield visiting Betws-y-coed, Conwy & Llandudno, would recommended all three places to truly see some of the beauties Wales has to offer. The aquaduct locally is also a wonderful sight to walk to and drive by. The horseshoe pass was an experience but worth it to see the breathtaking views. The bed was very comfortable, couch/living area were comfortable to sit and relax of an evening. We made use of the kitchen and cooked some meals aswell as trying out the local restaurants/takeaways. We used the hot tub every evening - the view from it is truly lovely especially under the stars. We used the table tennis facilities in the garage and there were plenty of games in the cupboard for us to use. The hot tub was easy to use and has cushioned steps making it very accessible. It is secluded or doesn’t have anything around it to cover it up from the other house on site (as I’d read on some other reviews) but that really didn’t bother us as the other property does have something on place to cover their patio space. Would definitely recommend the Corn Mill restaurant, perfect for us sitting outside with our dog. Nemo fish bar was great for fish & chips during the day. We travelled a bit further for an Indian takeaway in Chirk but it was still perfectly hot when we arrived back 20 minutes later. We took our dog and the communal space between the cabin and the house was perfect for her to explore and sniff. Felt very secure with the fencing and the gate closed at all times, she was able to mooch about and still be completely safe. Recommendations: If planning on using the hot tub every evening like we did, maybe take an extra towel aside from your shower/bath towel as we struggled to get ours dry because of frequent use. Probably could always ask the owner for additional towels or to use the dryer on site. Make sure you definitely read the leaflets provided about the rubbish and recycling rules so you can abide by them. Thank you for a wonderful stay. We will definitely return again in the future.

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• Yusuf - Verified booking

  On the face of it, the property was extremely cosy and had many positives.

  The location was brilliant, with shops like Aldi, home bargains petrol stations close by, good parking, interior decor was charming and homely, really appreciated the brownies on entry, hot tub was excellent, and table tennis and board games were well stocked, water pressure was excellent. However there were a few issues, mostly minor, but a few major ones which dampened the stay, and would've been ideal to have some warning ahead of time. We appreciate that all may not have been given, but for the price point, and comparing with previous experiences, there were some expectations missed. Minor: - The kitchen wasn't very well stocked. Salt and pepper shakers were empty, there was no oil, there was no chopping board (or atleast we didn't find one) - The bathroom had no toiletries and only one spare tissue roll - There was no table football as advertised Major: - Bed was extremely squeaky, to the point we were woken up multiple times during the night - The 'game room' seemed like it would be a room in itself from the listing, however, it turned out to be the garage with the door removed so it was always open. This is fine, except for the fact it seemed like the garage area hadn't been cleaned in a while so there was a lot of dust and cobwebs which made the space a little unpleasant to use. THINGS TO NOTE FOR GUESTS: - Not obvious from the listing, but there is another property right next-door and while the house itself is private, the hot tub is clearly visible to the neighbouring house. This wasn't an issue for us, but maybe for others.

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• Karen - Verified booking

  Hmmmmmm...

  ..Sweeping Cobwebs!! And spider heaven... I used the vacuum and went over every room! Sooo many historic cobwebs. Unfortunately vacuum cleaner useless too...so I can understand why the gaps and edges were not done as nozzle doesn't come apart and it's missing a wheel! I also cleaned the 2 bathroom sinks and toilet as these were dirty. The bathroom radiator towel rails had splash marks too so not cleaned. Blinds in all rooms thick with dust (I didn't attempt them!) We had a list of issues on arrival...the 2 phone numbers on the wall are useless! One is the old number not even on the network and the other one is an ex partner! Also...Tracy (who Sykes recommends to call) we also had no reply from! It wasn't until the Wednesday that a couple of maintenance guy's who my husband saw on site eventually did come in and placed 2 new bulbs in cooker hood, mended the window (handle on wrong so wasn't locking), battery in the wall clock and correct cable for the dvd player!! It's the attention to detail that's missing in this lodge which is described as a luxury pad for 2! Now...on a plus! Hot tub just lovely, and very private. Bed, very comfortable and huge. Towels supplied lovely. Private Lodge and in a lovely area to explore. Please listen to and act on these issues... I think things have just been missed over time and let slip. A really good spring clean...and a few new bits of furniture I'm sure will make a massive difference to future guests visiting.... And remove the numbers from the wall and update!! Karen

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• Oliver - Verified booking

  On arrival the Lodge was pristinely clean and tidy, with little welcoming touches like prosecco and Welsh cakes which were greatly appreciated after a long drive.

  The photographs taken for the Lodge's listing on booking sites are accurate, except they don't show the birds and the sheep who sometimes come right up to the fence to say hello! For us, the biggest draw of Cilan Lodge has to be its hot tub. It doesn't disappoint - solid construction, incredible views, jacuzzi massage jets, pre-heated and ready to go whenever you are. It's ever-so welcome when coming back from a full day of hill walking. The tub's best feature though is its seclusion. We've stayed at other places where the 'private hot tub' is partially overlooked by other tubs or properties. Not at Cilan Lodge though - the tub and patio are entirely enclosed on three sides, plus the roof, so the nearest place where you could be seen from is several hundred meters away across multiple fields. The Lodge is well situated right in the middle of North Wales, so there's something for everyone within a reasonable travel time by car. It's 15min from the quaint little towns of Bala and Corwen, 25min from Llangollen, 40min from the adventurous activities in Ffestiniog, 45min from the centre of the larger towns of Wrexham and Oswestry, and 1hr from Llanberis for Mt. Snowdon. Overall, very happy with our mid-week break at Cilan Lodge. It's perfect for couples looking for a retreat. We'd thoroughly recommend it and will look forward to staying again next time we're in North Wales.

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• P - Verified booking

  So disappointed in the accommodation certainly not as advertised on approaching ...

  So disappointed in the accommodation certainly not as advertised on approaching the lodge was greeted by an ash tray full of spliffs and ash all up the steps leading to the hot tub hot tub cover ripped and well worn looked rotten even before we entered the lodge once inside no chesterfield as advertised but a small 2 str couch springs gone the table was sticky with cup ring stains fridge hadn’t been cleaned and food residue on cutlery so had to wash them all ,in the bathroom toilet was fine but shower tray was yellow with black possibly mould around the rims into the bedroom bath looked great but the springs in the bed had gone and bed had a topper put on to try and make it comfy but it didn’t work we had spent £350 for a 2night stay as the advert said comfort and peace and tranquillity and gave the lodge a fantastic write up we found something really different needs upgrading and a new advert written explaining its old and tired and needs upgrading would not stay here again waste of money

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