Villas In Dent

Reviews

What our customers say about their holidays

• David - Verified booking

  Reading the description, and seeing the pictures this would be a beautiful and perfect place, However.

  ... This is a house riddled with damp! Every external wall had signs of mould. In most cases this appears to have been cleaned up however in the small bedroom it had been ignored. When we first saw the mould on the wall alongside the bed, my wife wiped with her fingers and we both choked on the spores as they were disturbed. In the corners behind the bed the walls were black as was the upper corner around and behind the picture. With my grandchildren arriving in a few hours we decided to clean off the mould from the walls and move the bed away from the external wall. It took about 30 minutes to rid the room of the black spores but the house should never have been let out in this condition. There is nowhere on this review to show pictures but disgusting and unhealthy describe this adequately. In our pre-arrival brief, we were advised that "it is an old house" and " could get damp" therefore we were requested and (dutifully complied) to, run the fans after shower and open bedroom windows daily. This is probably the owners way of getting around this but showering and sleeping, is not the cause of the damp in this house. The underfloor heating is set on all day which compensated for this a bit and we left all the room doors open during our stay to allow air to circulate throughout the house. In the front double with the west facing side wall there were patches of what looked like slime on the wall. I didn't clean this off as it appeared to be bubbling the paint and was afraid that trying to remove this would take the paint off the wall. Mould on solid surfaces such as window frames can be easily removed but not sure if the cleaner even considers this, particularly as it looks like they never get cleaned. The shower has been removed from the main bathroom and this was not highlighted either by the owner or Sykes. With only one shower in a 4 bedroomed house to accommodate 7 guests there is quite a challenge in the morning with everyone queuing to use the only shower in the master bedroom en-suite. Had we known this, we would never have booked this house for our needs with 4 adults and 2 teenagers. In places, some aspects of the house cleaning is questionable. The marks and soiling in the microwave, plates in the cupboard , tea coffee & sugar canisters, and the greasy surface of the cooker hood made us question how much time is spent on preparation for guests. I'm 6'2" and the thick dust on the top of the washer in the downstairs closet caught my eye every time I went in there, not to mention the dead flies on the window cill. The brewery has been closed since last year and everything around is a mess with empty beer barrells strewn all over the place. The outside and back of the house area is a tip. There is a half full drum of CIP100 which is a very corrosive chemical sitting in front of the brewery. That needs to be disposed of by a specialist chemical disposal company and at least stored securely until then. If I apply the blinkers and ignore the above, this house is in a very peaceful location, has great interior space and an owner with impeccable taste for furnishings and interior design . The WiFi is great and is the only way to use your tech. If you want to get away from the world, there is no mobile signal from either EE, O2 or Vodafone at the house. It is with the blinkers removed that we feel compelled to say we could not recommend Hollins due to the damp and mould, only having one shower, the attention to preparation cleaning, and the untidy area around the brewery.

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• Nick - Verified booking

  A lovely house in a wonderful location, with good facilities.

  Although very small, our family of 4 were happy for 5 nights. A few things to watch out for: On arrival,m the key safe box was wide open. Not sure if it hadn't been closed properly or if someone had broken into it, but something to be aware of. In you are tall, you'll bang your head on the hanging lights multiples times during your stay. We had to put a chair under the one in the lounge to avoid injury! Spotlights would make much more sense... ah, the spotlights.. maybe not, beware the spotlight in the shower cubicle, it'll give you a really bad burn because they get far too hot (especially if you're balding like me). The heating - ignore the 25 mins max message unless someone has only just left the property, it took 1.5 hours to get the water hot enough to ensure we wouldn't get Legionnaires! After that, an occasional 25mins was fine to top it up. Thankfully we took our own baking tray because those provided were in the oven and clearly hadn't been washed. Unfortunately we didn't take our own bottle opener, and the one provided was broken. We had some inquisitive slugs roam around the kitchen in the evenings, but they were harmlessly returned outside. It happens, our previous home had them too. 9:30 check-out. Come one really? That's far too early, especially with a family of 4 trying to cook/eat/clean-up breakfast. This definitely needs to be increase to at least 10:30, if not 11. Sedburgh is absolutely lovely, just be careful of some of the 'pubs' (restaurants) as they can really burn your wallet. Check out the Waffle Cone and Red Lion (we had to book). Parking wasn't an issue until the night before our departure, and due to the ridiculous departure time all the spaces were still occupied, so we had to lug our stuff up and down the road. Oh, and say hello to the chap next door if you see him about. He's lovely and doesn't bite. All in all, a very pleasant stay, which we might return to in the future.

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• David - Verified booking

  The cottage is in a good location just a short walk from Sedbergh.

  There are lots of places to visit nearby all within reasonable driving distance. The property description is slightly misleading as it also includes the property next door in the initial photo so overall it was smaller than we anticipated. The lack of outdoor space was not an issue for us and we knew this before booking. We had read on some reviews that people were given a welcome pack but we did not receive one on our recent visit. There were 3 packs of rather sad looking hotel biscuits in the kitchen hamper but nothing else. We presumed there would be a freezer of some sort in the kitchen but that’s not the case. That’s a basic for any kitchen but there wasn’t even a freezer box in the fridge. The kitchen itself is OK for 4 people but it would be very tight for 6 eating in there. The top floor bedrooms had no heating during our stay and despite us reporting this and being assured somebody would call to look into it, nobody turned up. We left the key in the key-safe every day as requested. Whilst the weather was OK it needed some heating on, so this was not pleasant as the radiators were literally stone cold. It’s like they weren’t even connected to the boiler. It was very disappointing to be told it was going to be attended to and for that not to happen without even a call back. The bathroom configuration did not work for us as both bathrooms are on the 1st floor meaning those staying on the 2nd floor had to come down a floor to use the facilities. That may not sound like too much of an issue but the stairs are really steep and narrow. They need more grab rails or ropes on the stairs to make them more secure as losing your footing is not difficult.

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• Mary - Verified booking

  This is a new letting in an old cottage which the owners have refurbished to a beautiful standard.

  We were honoured to be their first guests! The living room has THE most comfy sofas, plus a spare chair and big footstool, so plenty of room for us all to be cosy despite the weather (we had storms Dudley and Eunice while we were there), and the gas/log burner effect fire made it all the cosier. And it's a good size too. The bedrooms have super comfy beds and there's plenty of cupboard storage for your things. The bathrooms (one is ensuite) are modern and at the same time in keeping with the old cottage. The kitchen is well equipped - as we as a group are still wary of Covid we didn't want to eat out, and it had everything we needed to prepare all our meals. (there isn't a freezer compartment if you want to have ice cream, but there's 2 places to buy icecream in town) The owners welcomed us by text, and were very approachable. - I feel like we have new friends. They also emailed us a PDF with lots of info about the cottage and the area. Parking was no problem - room for at least one car outside and the others very nearby. It's a short walk (5 mins) into the Main Street of Sedbergh, which has independent shops, cafes and pubs/ eateries (next time!), and books for sale everywhere. The surrounding area with the Howgill Fells, access to the Yorkshire Dales or the Lake District, has everything for the outdoor enthusiast (one of our family did get out high each day despite the weather). There's also lovely riverside walks for the less fell-fit. 3 Settlebeck Cottages was exactly what we needed for our first full family stay together under one roof in 2 years, and hopefully we'll come back again.

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• S - Verified booking

  Sedbergh is lovely, will definitely return to the area.

  Fells cottage is small but full of amenities and spotlessly clean. A great location. Plenty of useful information about cottage, lighting Esse range and locality. Made booking with Booking.com - no key collection information from them but from Sykes Cottages who I didn't book with so they didn't have my email address. Only when I queried the possibility of moving dates did I get key information - on 12.12.18. Pertinent information about key collection could have been more prominent and not buried in a wordy email that included all details, Sykes app download and travel insurance. Didn't have any direct contact with the owner - only via Sykes. Owner kindly agreed to let me move dates (reason for stay was attending a wedding but one relative couldn't go due to having flu) but I decided to stick with my original booking as extra charges to move dates to January 2019 were excessive. Only ended up staying one night (spent other nights visiting ill relative). Arrived around 5.30pm on 13.12.18 and cottage was very cold - storage heaters had expended their heat; thankfully the Esse range was easy to light with enough wood provided for a couple of hours but it did take a while to heat the space, after the doors to kitchen, bedrooms and bathroom were closed. I could have brought wood from home to keep the fire in longer had I known I would have to rely on lighting the stove. Choice of Failed to meet expectations - didn't book with Sykes so I had no expectations of their service

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