Dog Friendly Bed And Breakfasts In Swanage

Reviews

What our customers say about their holidays

• Margaret - Verified booking

  The toilet in the ensuite bathroom made an awful screeming noise when flushed ...

  The toilet in the ensuite bathroom made an awful screeming noise when flushed it must have been reported as I had a call from a David Wallis that someone from Jurassic Sparkes would be coming to repair it and to leave the keys in the key safe as we were going out but when we got back the repair had not been done we were not back long from our day out when someone was banging on the door he complianed that he had tried to gain access to do the repair but no one was in I told him that david had told me to put the keys in the key safe did he not tell you the same thing and that I did not come away on holiday to wait in for repair men he also told me that he needed to repair the kitchen blind as we could not lower it at night he did come the next day while we were out but he left grit from the hard water all over the bathroom floor used nearly a whole toilet roll presumingley to mop up water and while repairing one probem caused another this time when the toilet was flushed the ballcock was catchng on the overflow pipe in the cistern causing the toilet to keep filling and overflow outside onto the slabs and left a large puddle also we could still not put the blind down in the kitchen as he had either made the chain too short or put the joiner in the wrong place as when the blind was lowered it stopped at the joiner and still did not reach the bottom of the window we were not happy that these prroblems were not addressed before we came as you have 7 hours to sort things out also may I suggest that you have an in line filter in the cold water feed to the property as it stops all the calcium build up on all the pipes and washing machine kettle and toilets saving you money in the long run

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• Margaret - Verified booking

  The toilet in the ensuite bathroom made an awful screeming noise when flushed ...

  The toilet in the ensuite bathroom made an awful screeming noise when flushed it must have been reported as I had a call saying that someone from Jurassic Sparkes would be coming to repair it and to leave the keys in the key safe as we were going out but when we got back the repair had not been done we were not back long from our day out when someone was banging on the door he complianed that he had tried to gain access to do the repair but no one was in I told him that david had told me to put the keys in the key safe did he not tell you the same thing and that I did not come away on holiday to wait in for repair men he also told me that he needed to repair the kitchen blind as we could not lower it at night he did come the next day while we were out but he left grit from the hard water all over the bathroom floor used nearly a whole toilet roll presumingley to mop up water and while repairing one probem caused another this time when the toilet was flushed the ballcock was catchng on the overflow pipe in the cistern causing the toilet to keep filling and overflow outside onto the slabs and left a large puddle also we could still not put the blind down in the kitchen as he had either made the chain too short or put the joiner in the wrong place as when the blind was lowered it stopped at the joiner and still did not reach the bottom of the window we were not happy that these prroblems were not addressed before we came as you have 7 hours to sort things out also may I suggest that you have an in line filter in the cold water feed to the property as it stops all the calcium build up on all the pipes and washing machine kettle and toilets saving you money in the long run

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• Graeme - Verified booking

  High price for low quality accomadation.

  Where to start. First off, says in documentation, seaview. There is no way you can see the sea from this property. Description says towels provided. There were none, so we had to buy one along with washing up liquid. A note said we could use milk in the fridge to make a cup of tea on arrival, it curdled. The crockery and utensils were cheap and nasty and looked if they had been bought from a local jumble sale. There was so much clutter around we couldn't see how the property could be clean. The pillows must have been years old as none of them had any substance to them. The curtains in the front bedroom didn't close correctly. The flooring in the bathrooms was poor quality. The shower mat was filthy. The enamel was worn away on one of the washbasins. No wifi. The outside window sills and doors were filthy. One of the WC's had a permanent dribble on it and one of the taps had a constant drip. We wanted to make sandwiches but the can opener didn't work, so we had to throw the part opened can of tuna away along with six buttered slices of bread and go round to the petrol station to buy some. If you compare this property with another we rented in the New Forest, which was excellent, I would say that the rental charge should be nearer £500. It is also expensive compared to other similar properties in the area that we could have rented at a similar times through specialised cottage rental companies. Perhaps you should consider refunding us £300. About the only positive thing I could say is that it was in a good location and it was roomy, but that isn't the be all and end all.

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• Mark - Verified booking

  The outside & gardens are in need of some urgent maintenance.

  The rear garden is full of weeds and the paving is very dirty, full of moss and slippery when wet. There are multiple plant pots full of weeds and rainwater, but worse than that is the large section of brick wall between the upper and lower sections of the garden which is not secure and about to fall over. The derelict summer house is also an eyesore; and spoils any intention of sitting outside amongst the weeds. There is a note stating the garden will be tidied dating from April and several other guests this summer have noted it was not done during their stay. The skylight in the lounge leaks and drips on the carpet when it rains. Most of the doors don't shut properly, and I even had to rescrew one of the handles as it was extremely loose. All of the locks need either greasing or replacing as we found it difficult to open and close; having to jiggle the key multiple times. I would also suggest maybe descaling the shower head too! It also would have been nice to have had a washer and dryer - as it was wet and difficult to dry clothes otherwise. In positive notes, the location for us was excellent, being handy for walking and having a shop 2 doors down was very convenient. This could be an amazing rental property with a bit of TLC and maintenance.

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• Tracy - Verified booking

  Swanage was lovely but unfortunately Poppy cottage did not meet our needs at all.

  I stayed in the double bed which was extremely comfortable, however my mother stayed in the twin bedroom & had to remove the duvet from one bed so she could lie on it as the mattress was so uncomfortable, the springs were jutting out so much, they are obviously old and need replacing. I am almost certain that the description did not state a downstairs bathroom (though looks to have been updated since) & there was absolutely no indication of the fridge being in a cupboard under the stairs, I definitely would not have booked. The configuration is all wrong & the term "swing a cat" comes to mind. I actually think we ought to be reimberesd the service charge as I actually removed cobwebs from the windows, wiped down the limited work surface & washed cutlery/crockery before use. It is fortunate that neither of us needed the cooker as there was a 'fat' filled baking tray inside the oven. Also, as the front door doesn't appear to be used often, dirt/dust is building up, & the furniture needs moving regularly to dust underneath. I will not be recommending dream cottages if this is the standard that you find acceptable.

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