Dog Friendly Cottages In Whitby

Reviews

What our customers say about their holidays

• Gillian - Verified booking

  The property was very nicely decorated, warm ,comfortable and welcoming.

  There was a good selection of pots and crockery as well as games and movies. It was obvious that great care and attention had been taken to make visitors enjoy their stay. The property was in a good location and only a short walk to Whitby town centre. Building renovation work is ongoing on the street although generally it is a quiet location. On street parking was difficult on some occasions. It was unfortunate that some areas of cleanliness within the property were not up to the expected standard . For example the oven was not clean although foil had been placed in the grill pan. There were three oven trays which were all unfit to use, however these were quickly replaced by the local sales and support team. The bathroom shower safety mats were unfit to use and these were not replaced during our 7 day vacation. The upper shower room is very compact. The shower itself was really nice, however as a shower water is expected to splash on the base during use but the tray was very slippy. Without a safety mat or bath floor mat to step onto when getting out of the shower the floor was also slippy. There was not much room to move about when getting out of the shower or using the sink. Small issues such as dust under furniture and in air extractor vents were noticed. We were asked to remove bedding on leaving which we did. The top bedding as lovely. However two of the actual quits were stained and four of the pillow protectors were very badly stained and not , in our view, suitable for multiple visitors. While these were small points which did not spoil our stay , once again in our view, they let the property down.

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• Mark - Verified booking

  We have had the most miserable holiday ever.

  This was due to a restrictive clause imposed on our stay, which was only introduced to us after we had fully paid for the holiday. This was that under no circumstances at any time could our dog be left alone in the house. Why was this never made clear in the initial details? We have stayed at many cottages in Whitby before and are used to ‘dog rules’ which are always made clear from the start. We have no problem with these and happily adhere to them. But this restriction, imposed at the last minute, meant that we could not go into town together, go for long walks during the day together, go out in the evening together…all the things we love to do in Whitby. Our dog is a 12 year old Cavalier with a heart condition, he doesn’t do distance or crowds! The only thing we could do as a family all week was to walk him round the block. We are therefore looking for substantial compensation for a ruined holiday. I have spoken with Sykes today who have told me they will set up a case and get back to me. You cannot impose such restrictive conditions at that stage of an agreement. In fact it is illegal to do so, and this is a route we shall take if necessary.

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• Jayne - Verified booking

  A beautiful house done to a high standard everything you could need is provided and is of a high quality hilly 10 minute walk up to the house from the centre but that is to be expected in Whitby .

  Parking is one a first come first served basis we had 3 cars to park and actually managed it in the surrounding streets even after we had been out for the day but that was just luck I could see it being a problem at times . The house is 3 storey the stairs could be a problem for some . We had a very comfortable stay and would recommend See Glympse the house on the whole was clean but under sofas and furniture in the living room and on top of wardrobes were dusty which stopped it getting full marks for cleanliness. I’m not sure who this point refers to wether it’s the owners , the management company or Sykes Cottages but the long list of to do’s before you leave I found a little annoying . I would always always leave a house tidy on leaving but to be told to strip all the beds and put everything in bags is a bit cheeky we paid a lot of money to stay there a service is being provided I’m on holiday to get away from all that I have never been asked that before .

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• Mr Lockwood - Verified booking

  Really good location and once I found the knack off lining up my car to reverse in there was little difficulty in getting my fairly large Vauxhall Mokka safely in the enclosed drive/courtyard. The location could hardly be better, very close to the main shopping centre but still quiet enough. Very roomy house and although not a fan of modern art I found the contrast between the house and some very traditional features and "quirky" art interesting. Beds were comfy enough though my wife found one of the sofas a bit uncomfortable. Well equipped with a good sized fridge freezer and the pool table was in surprisingly very good condition. My son also enjoyed using the small home cinema. The outside space is really just basically a parking space couldn't see me spending much time there though as I say Whitby town is close enough even if it is a rainy day.

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• Susan - Verified booking

  The downstairs of the property needed a good clean.

  When we arrived the kitchen floor was covered in large spots of fat, when I cleaned this, the cloth I used was filthy suggesting the floor hadn’t been washed at all. Fat was dripping out of the extractor fan suggesting the filter needed changing. Downstairs definitely needed all the furniture moving and the place ‘bottoming’. The advertised outside space, although small was filthy and totally unfit for use. In no way did it resemble the picture in the advertisement. The dishwasher didn’t work and we had to put salt and rinse aid in it. The en-suite shower upstairs smelt very musty and the fan very dusty ( thus was mentioned in a previous review) This spoilt our enjoyment of what was a pleasant room. The house looks beautiful on the pictures but unfortunately the cleanliness issues would stop us using or recommending it again.

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