Filey Holiday Cottages

Reviews

What our customers say about their holidays

• Dr Knight - Verified booking

  We have just spent five nights in this beautiful cottage and were very honoured to be the first official guests . Communication prior to checking in was excellent and on arrival we had a lovely personal greeting and were shown around by our host . There was a generous welcome pack with fresh bread, butter, milk,wine and chocolates , and also a useful doggie hamper which was thoughtfully put together .The cottage is recently renovated to a very high standard with high quality fittings and tasteful furnishings throughout, it was also spotlessly clean. There is a good range of kitchen equipment and lots of thoughtful little extras that proved useful during our stay . The outside area provides a relaxing space with views of the surrounding countryside and will be even more delightful in the Summer. The hot tub was super for relaxing in after long walks. The cottage is very well located for exploring both the coast and inland, with lots of local attractions and beauty spots to choose from. The local beach is a couple of miles away and delightful and there are a variety of pubs and shops within easy walking distance in the village. It should be noted that although the hosts live next door , the cottage is very private both inside and out and they are very friendly and respectful and leave you in quiet enjoyment of the accommodation. We would not hesitate to book this excellent cottage again and will be recommending it to family and friends .

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• Nicole - Verified booking

  We had a lovely stay at Rosie cottage.

  Keep reading for all the pros! There were a few minor things we wanted to inform you of. These are not to be interpreted as negatives, just a few things that would have made our stay perfect. When we arrived, the filter coffee machine had an old, used filter in, so we didn’t use this. The cleaners need to ensure they’re checking this. The lounge needs a coffee table. We saw others had said this in reviews, but unfortunately the issue had not yet been sorted. The baskets used as side tables looked lovely, but not practical. One of the baskets was broken so the lid kept falling in. So just wasn’t appropriate for drinks to stand on. There were some dirty splashes on the lounge wall near the door, either from a dog shaking or a spilt drink. It was quite noticeable so I’m surprised the cleaning team didn’t see it. To match the high standards that run through the cottage, some better quality toilet roll would be good. Some sort of caddy on the wall in the shower to hold items would also be useful. Also - black out blinds in the bedrooms would stop the glaring street light from illuminating the rooms all night long. Other than that, everything was great. The beds were so comfy, lovely bedding, beautiful cottage garden, all the kitchen bits and bobs we could have dreamed of, again, all high quality items. Netflix was logged in so we could cosy down and watch some films. Would definitely stay again. Thank you

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• Eve - Verified booking

  This is the worse property that I have booked through you.

  First impression was the patio door which looked dirty but this is actually inside the glass. All carpets are badly stained and dirty. The dining table wobbles and the dining chairs are dirty in the ridges at the back. Lounge furniture is stained. I had to dust the window sill and bottom of the window in the living room as was filthy with dust, dirt and dog hair. I had to set up the TV as it only had BBC channels, I also had to fill the dishwasher with rinse aid and salt. The fridge freezes the products in the actual fridge area. The extractor fan is unsuitable for use as when put on it makes a loud racket. The kitchen is very badly equipped with crockery and cooking utensils, could not use the microwave as nothing to use to heat things up in. No tea towel, dishcloth, dusters, dustpan etc. One of the under cupboard bulbs isn't working. There was black dog hair on the landing carpet when we entered the house and was getting onto our clothes and towels. The standard of cleaning in general is very poor. Bath panel is cracked, the rubber seal is filthy. The mattress on the king-size bed is very badly stained. The whole house needs a deep clean, redecorated and new carpets, fridge, extractor hood, bath panel, king-size bed and mattress. No dog bed or blankets as advertised. The Wi-Fi is very weak and slow. The TV remote does not work properly. We will not be using this property again.

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• Lynn - Verified booking

  Sandcastle Cottage is based near to Filey, a lovely seaside resort near Scarborough.

  There is easy (but hilly) access to the beach from the cottage, where you can walk along to Filey village. The cottage itself is lovely with everything you could need for a weeks holiday. The bedrooms were large and the beds were comfy. The kitchen had a washing machine, fridge and everything else you need (only got a small freezer box in the fridge). Central heating could be increased/decreased as you pleased. The living room was also large with a dining table and chairs. Television was good with many channels and Amazon Prime and Netflix available to watch. However, the couches were not the comfiest and were quite low to sit on but were fine for the amount of time that we were actually in the house. On arrival, we noticed that there was quite a bit of damp around the bath area, but once reported to owners, they immediately sent someone out to fix this. The house allows dogs and so the carpets were not perfect and had a few marks on them - to be expected with light colour carpets and dogs. The village has a pub on site, which we visited for dinner a few times, the food was good and they allowed dogs in. There is also a gym, pool, shop and pharmacy. Overall, we liked this cottage and would definitely come back in the future.

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• Marie - Verified booking

  Love The Bay, Filey; great resort and beach.

  This cottage was nice, good location, nice homely touches and comfortable. Yes it does have a bit of wear and tear but that is to be expected and nothing that bad (although the mould around the bath does need attending to). It is unfortunately let down by three things though: one it was very dirty! The owner needs to get a new cleaner. We arrived at 2.30 at the same time as we saw the cleaner go in, the cleaner then left 15 mins later! Not enough time to do a proper clean and it showed! Bathroom was filthy; hair, dirt on bath and sink, I had to clean it. Thick dust everywhere on tvs, etc. Floors still had bits everywhere so wasn’t hoovered properly. I think only the kitchen surfaces had been cleaned (other areas in kitchen were dirty) and the beds made. Second, Wi-Fi is terrible, very intermittent, tried to reset the router several times made no difference, wouldn’t work on my phone at all, couldn’t stream Netflix or BBC iPlayer on tv (plus tv signal wasn’t great); lastly, it needs better outside seating as the bench is very uncomfortable. We had a lovely stay though, weather was great, walks on the beach were fab!

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