Filey Holiday Cottages

Reviews

What our customers say about their holidays

• Amanda - Verified booking

  Lovely cottage and yes I would book again but there could be a few improvements that could be done to make things even better especially if you were paying the higher prices in the high summer season.

  The shower head is positioned wrong,it really needs a shower curtain as you end up with water all over the floor as the screen isnt wide enough. There was a clump of hair in the corner of the shower but general cleanliness was ok,the stains ect that other review's mention in the bathroom were not there. The hallway and lounge area floors have yellow stains on them. The bushes infront of the kitchen window need cutting back as you cant see out it. The creaky bedroom floor that someone mentioned in 2019 is still there but at the end of the day it didnt bother me that much and its a holiday cottage thats used week in week out and this wouldnt be an easy task to do. Yes it needs a bit of TLC as I wouldnt pay more than what I did and when some pay over a £1000 you would expect things to be top notch but for what I paid it was fine. The bed and pillows are so comfortable and the kitchen is well stocked with utensils ect Could do with some better and more modern outdoor furniture. Yes parking is a bit of a problem especially if you go in very busy periods but there are other areas available. The directions are wrong too its the 2nd turning on the right not the 1st and there isnt a ground floor bedroom. I would use this cottage again as there was just the 2 of us,maybe it would be a bit small for 4 adults but for a young family ideal. Local eateries I can recommend are The Honey Pot but must book,huge portions and nice friendly staff and loads of choice. Thirty in Filey is a must for brunch,breakfast or lunch and the Bucaneer(Smugglers Cove) in Filey is a great place for dinner but again must book. All in all we had a great stay and Im a regular at The Bay and this was £200 cheaper than booking a cottage directly with the resort.

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• Linda - Verified booking

  We stayed in The Bay with our friends, another family of 4 who stayed at a house just around the corner from us.

  The entry of the apartment is clean throughout into the flat. We didn't read the instruction carefully prior to the arrival and spent some time finding the place - it's Perran Court but the entry to the flat is at the back from the place. The manager at the pub was really helpful and called the on-site security for us who was also friendly. The property info online said no wifi but in the flat, there was a mobile wifi with instructions enclosed in the apartment's folder but we were unable to access in the end. It would be great if this facility was available although not big issue. We used the kitchen couple times during the stay and it was great. Washing machine was available but we had trouble using it, again it wasn't an issue either as we had brought plenty of clothes to wear anyway. There was a Welcome box with complimentary stuff with some dishwasher tablets which was nice, although there isn't a dishwasher...lol. We and our friends thought it was hilarious. ;-) Overall, we enjoyed our stay and the site/apartment is great and easily accessible. On-site swimming pool is just around the corner and some activities available to book.

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• Susan - Verified booking

  Since I stayed in the property in June,it has changed ownership.

  The present owners have added small touches that have improved it and it now has wi-fi.I was very disappointed this time unfortunately with the cleanliness.I arrived at 3pm,as stated on paperwork,put in passcode on keysafe and got the keys,on entering the property it was very obvious it hadn't been cleaned,dirty laundry on floors,smelt sweaty,and generally needed a good clean. I had dragged my heavy bags up the stairs,i had toleave them there.I called'Sparkles and Shine' as advised for any problems, I was perfectly pleasant and was told,she was in the laundry and cleaners where on site somewhere! I waited till 16.45 and rang again,she said I was on the list and they would get to me! They arrived at 16.55, said they were very busy and still had 4 properties to do after mine,at 17.20 they left. In these covid times is this sufficient time to thoroughly clean and change all bedding?It was all really disappointing,the sweaty duvet had been just been put back inside a clean cover,the kettle was red hot so I guess the time had included a tea break.I wasn't at all happy with it after that and so very tired after a long journey.

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• Anthony - Verified booking

  The whole apartment had a sweaty smell.

  A large bed in a small bedroom so not much space.The window would not open so no fresh air and a summer quilt needed as far too hot with the one available. Cupboards really high in kitchen to lift down saucepans and glass casseroles we had to stand on a dining chair to get them.One cupboard front was missing and there was no storage for our food and only one shelf in the fridge.A draining mat would be useful under the plate rack to save water going everywhere.One light under kitchen unit not working. The apartment door lock was a bit fiddley to get it to lock. On a plus side fabulous hot water and showers lovely towels. Great to have a pool pass but ladies changing room has broken lockers and bins full of used nappies added to the "aroma" which I did complain about at pool reception. Very well placed for the amenities, a lovely area and lots of walks.We were lucky with the weather and the folding chairs were a bonus thank you.

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• Tiffanie - Verified booking

  I stay at The Bay at least twice a year for at least a week each time, and have done for many years.

  I’ve stayed in many properties there, but of all my stays this was probably my favourite. The property is lovely, warm, and cosy but spacious. It has good WiFi (key when working away) and smart TVs in each room. Its location is great, right in the middle of the beach and the park facilities. The property has its own parking space at the front of the house, great when you’re staying a while or just like to pack a lot! The property had a small Christmas tree and some small festive touches, and came with a lovely welcome gift pack, a really beautiful touch. I can think of no cons, one recommendation may be to install a baby gate at the bottom of the stairs (I’ve had this in previous properties and it’s great to stop kids and dogs running up and down the stairs) but wasn’t essential. Overall a really lovely stay, I’d highly recommend and will most likely look to stay there again on one of our return trips.

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