Family Cottages in the UK

Reviews

What our customers say about their holidays

• Kathryn - Verified booking

  This holiday apartment is a must for your next holiday to Cornwall!

  Booking through the website was simple. We received contact from the owner in advance with details. On arrival we accessed the property and found it to be well furnished, clean , tidy and presented with well thought out decor. There was the welcome sight, after a long journey to get there, of fresh flowers, tea , coffee, scones, jam, clotted cream, fudge, and other essentials (washing up liquid, soap, towels, shampoo, shower gel etc.). There was milk in the fridge. Welcome book included instructions for equipment in the apartment, leaflets for local attractions, and maps. The bathroom is a good size with seperate bath and shower. The kids were captivated by the in built tv / mirror in the bathroom. The small balcony overlooks the playground and local pub, and you can see the sea to the left… which is lovely to watch the sun set whilst the waves crash. The beach is a 2 minute walk away. There is a Fish and Chip shop also down the road (note it does only sell Fish and Chips… Cod Haddock and nothing else) The village itself is small it that’s what you want on a holiday like this. There is a cafe and ice cream shop nearby. The Victory Inn pub is a short drive away but worth it. A very nice holiday location.

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• Bryony - Verified booking

  We had booked a 2 night stay at this cottage, we left after 1 night.

  The beds were disgusting, the bed linen was extremely worn, no pillow protectors, the pillows themselves were heavily worn and flat, ancient mattresses in the bunk. None of us slept well, we decided to leave the next morning, we carried our our obligations of stripping the bedding, and I really wish we hadn't, the duvet in the top bunk had appalling stains, huge rings of what looked like blood. The internet did not work at all for the TV or to connect our phones, we phoned the housekeepers twice and their only advice was to switch it off and on, this did not work. The heater in the bedroom did not work, the electric log effect fire in the living room did not work. The kitchen had rusting to the extractor and drawer handles, the shower room had the rustiest bin I have ever seen and the light fitting was full of green algae And the shower had not been cleaned properly. I have photos which I wish to share. We are seeking a refund for the night that we did not stay as we had to seek alternative accommodation. These issues are basic hygiene and maintenance and the property should not be let in this condition.

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• Jackie - Verified booking

  There was 6 weeks' worth of rubbish that had been left rotting and stinking in the back courtyard.

  .No internet instruction so We couldn't get in touch with anybody because all info was on the laptop. Next door neighbor had informed the council on the Friday before we arrived to complain as there had been rats sighted. We had a phone call from the cleaner asking us to put all the rubbish in front of the house on Sunday. To do this we had to carry the stinking bags through the house so she could pick them up. We were then asked to put the green bin at the front of the house Wednesday night ready for the binmen 'This was heavy but we did it.(Through the house again). The friday night before we came home I fell down the steep narrow stairs bringing a bag down and have been in bed crippled for 2 weeks. Still in bed now. My husband kept hitting his head on the low ceiling going into the kitchen is 6ft tall. Sorry but would never stay at this property again. I have used Sykes for years with no problems but this property was terrible.I might have to claim on the personal insurance for the damage to my back, which is something I would never do. The beach is not on the doorstep and the pub is all boarded up

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• Julie - Verified booking

  The cottage is tiny and not reflected in the picture also people need to be good on their feet as the stairs are very steep.

  However for 2 people it is fine. The main issue was the cleanliness, the windows had not been touched for months and the shower base has a lot of mould on it and the floors cannot have seen a mop for months. The bedding was very well used and needs refreshing. The settee needs cushions and a couple of little tables for drinks etc in the lounge. Unfortunately the wheelie bin had not been put out for collection in August and was overflowing which required a call to Menai to see what they wanted us to do with our rubbish which required us to leave in bags in the yard-not ideal, bin emptying needs to be better coordinated. All this said with a little TLC and better housekeeping it would be perfect, it is in a lovely position in the town for beach, marina and shops etc also a great place for exploring north Wales. Would I recommend it- yes if the points were addressed.

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• Stephanie - Verified booking

  Fantastic cottage with amazing views over to Eriskay and the adjacent islands.

  We loved just sitting in the lounge looking out of the picture windows at the views that were constantly changing with the different lighting and saw short eared owls and golden eagles flying nearby as well as being visited by the local wild white horses. We stayed as two couples and all agreed that both the cottage and the views were the best we’d ever stayed in. The cottage is well laid out, very comfortable and well equipped and is just as good if not better than the photos on the website. Easy access to the Politician pub over In Eriskay, along with the well stocked local shop there and the nearby co-op in Daliburgh. Breakfasts at the Kilbride cafe were also great and lots of lovely walks and beaches close by made for an excellent holiday.

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