Villas In Gwynedd

Reviews

What our customers say about their holidays

• Debbie - Verified booking

  The property is in need of a deep clean.

  The general work surfaces and appliances in the kitchen were OK and main bathroom amenities and towels/bedding, but throughout the house, there was a general build up of dirt and dust that has obviously not been touched in months, with cobwebs everywhere. You simply had to look at skirting boards, around window frames or under/next to any piece of movable furniture to see that these had certainly not been cleaned prior to our arrival. In the current time, it is inexcusable for cleanliness to be in question and given that Sykes sends a lengthy email prior to departure about cleaning round the house prior to departure as guests (fair enough), there can be no excuse for the house not to be spotless for new arrivals, especially at the price charged. I had text the owner a day after arrival to raise this issue and sent multiple photo examples. The response was apologetic and she arranged for the cleaner to return. However, on the cleaner's return, instead of addressing the whole property, only the specific photo examples were wiped over (this included filth blocking the extractor fan in the shower, sand and food remnants under and around the sofa and dirt along rails and the stairs). After the cleaner's visit, we heard nothing from the owner to check if we were happy with the house. After already messaging the owner on day 2, it became apparent that the ensuite shower was blocked and again, should have been noticed prior to arrival when being cleaned. Either the cleaner did not clean properly or simply did not care about the issue. We did not wish to spend our holiday going back and forth on these issues, so made use of one shower and enjoyed the beautiful view from the terrace - this is stunning and was the best part of our stay. The house otherwise is in a nice location and has decent appliances and amenities for a family stay. After our departure, I had a further exchange with the owner and in short, she implied it was our fault if parts of the house were dirty or a shower drain blocked because we did not specifically raise it point by point. A complaint of a generally dirty house should not ever have been required- does Sykes not require properties to be at a certain standard of cleanliness ? It was a real shame as with a deep clean, this is a cute property in a lovely area with a spectacular view.

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• Keith - Verified booking

  The host was lovely and friendly.

  The house has everything you could need and combines tradition with modern really well and the games room is a definite bonus which we utilised fully. There was only two slight issues that we came across, one was the amount of dog hair that was around on the floors and sofas which I'm guessing if you had pets would be fine but we had a couple of people with dog allergies that were quite affected and we had to do a full hoover and mop - this is probably something we should have taken into consideration when booking as it is listed as a pet friendly house. The second was that Saturday was quite a windy night and the en-suite vents banged all night keeping us all awake but you can't control the weather. These are only small issues and didn't stop us having a great time and if you want a great place to go with dogs then I would recommend here. The little village down the road is very pleasant and we had a lovely meal at The Glyntwrog Inn.

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• David - Verified booking

  Bryn Afon Farm is a lovely comfortable home full of old world charm and character.

  The house is generously proportioned and had everything we needed.It easily accommodated our family party of 7 adults and two young children. The owner, John, is a lovely and very helpful guy. We asked for a bbq and he wheeled up this huge one, commercial I think, which he set up in the fairly new covered area, which contains seating and a large fire pit, (which could also be used as a bbq). The location is ideal being only ten minute drives from Caernarfon, Beaumaris and other great places to visit. We also liked the separate games room with a pool table and dart board and a bar, which we all used often. If there is a downside, maybe the table is a tad small in terms of tight seating access and narrow bench and the longe furniture may need updating, but all in all we thoroughly enjoyed our stay and would certainly recommend it

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• Alexandra - Verified booking

  We stayed here for 3 nights, 6 adults, 4 children and 3 dogs.

  John showed us around and was very pleasant while sharing some history of his family home. The property was lovely, modern with home comforts which made it cosy for family time and the added bonus of a separate games room and an area with a fire pit where we toasted our marshmallows. The ground floor bedroom with accessible bathroom was ideal for my parents who struggle with stairs. Plenty of room in the 1st floor bedrooms 3/4 with ensuite and a family bathroom. The sitting room was big enough for us all to chill out and play board games together and the kitchen had everything we needed for cooking and sitting together for meals. The dogs took advantage of the large fenced fields for a morning run. A short drive into Caernarfon and Beaumaris with plenty to keep us busy. We will be returning, we had a lovely time

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• Ben - Verified booking

  The house was pretty nice and it had been renovated recently.

  It was located looking out on fields with a few caravans which was good, but there was a lot of tatty industrial units out the back, although not much seemed to be happening so it wasn't noisy. It would be better with the garden out the front or at least fencing around the back garden to isolate it. I am a wheelchair user who doesn't walk at all so the accessibility of the bathroom is very important to me. It was far better than most but the disabled toilet should have a horizontal and vertical handrail on the adjacent wall. These are in the British Standard and almost every disabled public or say supermarket toilet has them. But the disabled toilet here didn't have a paired vertical rail. I could see no reason why it wasn't fitted and it would have made the stay here so much easier.

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