Holiday Apartments in Hayle

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Whilst this is a beautiful apartment in a superb location, there were a few things that made me mark it down.

  The cleanliness was not great. On arrival, I went to use the loo, and the toilet seat was dirty. There was what appeared to be congealed urine on the seat. I wiped it, and the wipe was filthy. There looks to be urine in the gap at the bottom of the lid, too. The bath had a white powdery coating in it, so I didn't use it. The bath, sink, and shower all look like they need to be sealed as there is a gap in some parts. The double bedroom has mildew on the windows and the net curtains. I wiped the kitchen work surface down as there was something on it near the sink, and again, the cloth was quite dirty. The oven door did not close properly, so we did t use this. We emptied the kitchen bin on leaving, and there was some eggshell and other rubbish in the bottom. Generally, we felt that the lounge was a bit run down. The sofas feel like they don't have much support in the seats. The chairs in the window are grubby. The pillows on one of the sofas were torn, and one had a big stain on the back. The pillows on the window seats were also stained. The windows themselves looked like they had been cleaned but were all smeared, so we did the big window ourselves. One night, we had strong winds and rain, and both were coming through the big window. The wind was coming in at the hinges, which made an awful noise. It was also blowing through under the window sill. We couldn't work out where the rain had come in, but the window sill was soaked the length of the main middle window. The other thing that concerned me was that the info book seems very out of date. It mentions window keys in case of fire. However, this was nowhere to be found. In any case, even with getting the window open, you wouldn't be able to get out as there is no window ladder. There is also no fire blanket in the kitchen. The emergency torch didn't work. Despite the above, we enjoyed our holiday, and the apartment is in a great location, we just feel like the owners should be made aware of these issues. We would give this apartment another chance as it is a good size, bright and the location is amazing.

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• Stacey - Verified booking

  Absolutely fantastic stay!

  Views are incredible...photos actually don't do them justice. Missing looking out the window while eating breakfast already. The binoculars provided were a brilliant touch, my kids loved looking out to see the lighthouse and all the boats. Location is perfect, with Carbis Bay only a stone's throw away and the train station ideal to access St Ives super quickly. Would 100% stay here again and I've already sent the link to the apartment to a few friends, as I had so many questions about it from photos I've taken the last week. Just a couple of tiny suggestions for future people staying.... there were dishwasher tablets but no washing up liquid provided, not a major issue but needed it as only 4 of us there so wouldn't use the dishwasher daily. Also, could do with some pint glasses and at least one extra plastic cup for the kids (was only 1 in cupboard). Extra bin bags would also be a good idea. Despite these tiny things I was blown away by the facilities and cleanliness at the apartment. Also a fab touch having milk, tea, coffee, sugar and kitchen roll provided. Everything was easy to use and plenty of great instructions for appliances (e.g. washing machine and dishwasher). My kids want to sell our house and live in your holiday home lol. Thanks again for a marvellous stay

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• Jacqueline - Verified booking

  Nice apartment, very modern and with just about everything you need for a holiday let.

  Lovely views out of the lounge windows too. We took our two grandchidren and they were pleased to see lots of Playstation games and DVD's etc. The only thing that we found annoying was we booked several months ago and the information said the lift wasn't working at that time. we thought it might have been fixed but sadly not. We are both getting on in years and the climb up the two flights of stairs with all our cases and paraphernalia with 2 grandchildren was rather exhausting so it would be nice to see the lift working (especially after the climb up the hill from the beach every day!) Other than that the only thing was the central heating kept coming on even though we turned the thermostat right down so it was rather warm at times. Bedrooms are a good size with plenty of wardrobe and drawer space and great to see lots of coat hangers in the wardrobe rather than the 3 or 4 that a lot of places provide. The 2 good size en suite bathrooms were great as well with plenty of towels provided. All in all it is a lovely apartment with great facilities and we wouldn't hesitate to recommend it to anyone.

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• Hayley Clare - Verified booking

  Ideally positioned in Carbis Bay.

  Good access to the coastal path and scenic walks. Note steep road down to the beach. Didn’t bother us but could be an issue for some. Good parking spot. Electric gates out of order (not really an issue). Two flights of stairs to property (lift out of order). Bright and airy property. It was generally clean and the kitchen was generally well stocked. One or two broken kitchen door handles and the microwave was marked inside. One or two broken items left in the cupboards. No pint glasses and only 4 forks! Definitely had the feel of being managed by a holiday property company rather than the extra touches often achieved when managed by the owners. Excellent view of the bay and views towards St Ives and Godrevy lighthouse. Some lovely walks from the property into St Ives. Handy train service too £1 each way. Ran quite late making it easy to eat out in an evening. A decent fish and chip shop “Becks” a short walk up the hill. Would consider returning

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• Tanzila - Verified booking

  Hi there, Your property was so beautiful, the stunning views were most tranquil.

  The beautiful decor and home comforts were very thoughtful and your kind gestures provided us with a warm and comfortable stay. Your property was so nice we looked forward to coming back after a long walk exploring the area. The stunning views were addictive and so relaxing, we felt like we were floating in a beautiful cloud. The only little issue we experienced was in the last couple of days of our stay we experienced lots of little flies in the balcony and entering the property through the open windows, kitchen & living room. We closed the windows immediately, so they couldn’t enter, and we managed to remove most of the flies which had entered the property. But this meant that we couldn’t use the balcony on these couple of evenings. Other than this little issue, the stay was absolutely amazing and we enjoyed every second here. Thank you so much for sharing your stunning property with us.

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