Holiday Apartments in Lizard

Reviews

What our customers say about their holidays

• Susan - Verified booking

  I was hugely disappointed with this booking for two reasons: 1.

  I am serving in the Army and in Jul 23 having booked the property to return home to see my Family I was told I would be required to be on duty over the period of Christmas and thus attempted to reduce the length of my stay by two days.Given that this was 5 mths prior to the booking I assumed there would be some flexibility on pricing and yet I was advised this was not the case and if I cancelled I would love my deposit which was excessive and therefore I could not afford to, 2.Having paid a MASSIVE premium for the Christmas week booking I was astounded to learn on enquiring that there would be no Christmas decorations in the property - the explanation being that the Owners did not live locally and therefore could not put a Christmas tree up for us!,,What an absolute joke.The owners probably don’t live locally as all these holiday properties are owned by non locals but the cleaner obviously does! So having paid hundreds of pounds more for the Christmas week for myself and my Daughter there was no sight of a twinkly light or bauble…I think this is outrageous frankly.I stay in Porthleven most christmases as am at home visiting family from the Army and every property via Aspects etc has made the effort to decorate for Christmas. I shan’t be booking this property or via Sykes again It’s a complete insult to people who use their hard earned cash to support local tourism…

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• Susan - Verified booking

  I was hugely disappointed with this booking for two reasons: 1.

  I am serving in the Army and in Jul 23 having booked the property to return home to see my Family I was told I would be required to be on duty over the period of Christmas and thus attempted to reduce the length of my stay by two days.Given that this was 5 mths prior to the booking I assumed there would be some flexibility on pricing and yet I was advised this was not the case and if I cancelled I would love my deposit which was excessive and therefore I could not afford to, 2.Having paid a MASSIVE premium for the Christmas week booking I was astounded to learn on enquiring that there would be no Christmas decorations in the property - the explanation being that the Owners did not live locally and therefore could not put a Christmas tree up for us!,,What an absolute joke.The owners probably don’t live locally as all these holiday properties are owned by non locals but the cleaner obviously does! So having paid hundreds of pounds more for the Christmas week for myself and my Daughter there was no sight of a twinkly light or bauble…I think this is outrageous frankly.I stay in Porthleven most christmases as am at home visiting family from the Army and every property via Aspects etc has made the effort to decorate for Christmas. I shan’t be booking this property or via Sykes again It’s a complete insult to people who use their hard earned cash to support local tourism…

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• Sue - Verified booking

  Whilst the property is very well presented with comfortable beds, quality bed linen and in a good location we did experience a few issues.

  There are now mirrors in the bedrooms as previous guests have requested, however the one in the back bedroom is very small and was too high. However, the main issue is that we had to keep the blind down in this bedroom as the apartment above has steps that pass the window meaning that the occupants could see directly into the bedroom whenever passing, a one way blind like to ones on the lounge and front bedroom is definitely needed! Also a blind on the back door is needed, on one occasion I had just had a shower, luckily I was wearing my bathrobe, as just as I came out of the bathroom a strange man, who turned out to be the barber from down the road, had appeared at the back door, he had apparently gained access by lifting the gate latch through a hole, this was most embarrassing! However the main issue was the HORRENDOUS noise from the apartment above, which was almost non stop when it was occupied, at times it was so bad that we thought there was an aerobics class being held up there!!The ceiling/floor needs soundproofing as it became unbearable at times, forcing us to stay out far more than we would have under normal circumstances. We did think the apartment was lovely in other ways but the lack of privacy and the excessive noise would prevent us from booking the Old Post Office again.

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• Michelle - Verified booking

  A great property in a central location in the village.

  A couple of minutes walk down to the harbour. We go down to Porthleven a couple of times a year, so know the village well. Lack of private parking is the only downside with this property, and what would stop me booking for the summer, but in the low season this isn’t an issue as the nearby Kittos Field car park always had space. The apartment was very comfortable and well equipped. A small chest of drawers in the front bedroom would have been useful as there was no storage apart from the bedside tables. As other reviews mentioned in the guestbook, there is noise from the upstairs apartment, not the fault of the guests but you can hear every step on the floor - maybe some extra rugs are needed to deaden the noise? The heating in the apartment is very unusual, radiators are mounted on the ceiling in the living area and on the walls in the bedrooms which are designed to look like art prints. It was fiddly to adjust and get right throughout the apartment as there are separate controls for every single room. We would definitely come back to the Old Post Office for a low season break & are considering Rock Pool House for summer 2025.

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• Neal - Verified booking

  Please take the above as feedback as finally I would like to say the property was the nicest most comfortable property we have stayed in and have already recommended to friends and fellow cornwall lovers.

  The first thing that struck us on arrival is that on the site the property is listed as a house, but on the receipt as an apartment. It soon became clear that there is a ground floor flat beneath the property. This meant there was no direct access to the garden as expected. In fact we had no pass code to access the shared garden area. This we got after a call. The next point was that the property was cold inside. Of the 9 thermostats all were either off or in Holiday mode (frost setting). After finding the thermostat instructions i sorted this. With the 2 items above it would have helped if there was a welcome pack with instructions ie where the towel rail switches are ( another point) where the bins are (yet another), if there was a recycling bin? local amenities (especially as the shop, due to illness, has erratic opening hours). Usually we find having rented in cornwall > 30 times in the last 20 years, there is spare bin bag and a little washing up liquid, but this was not the case here.

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