Holiday Apartments in Polruan

Reviews

What our customers say about their holidays

• Mr Gary Moye - Verified booking

  Overall we were happy with everything Cornish Horizons (aka Original Cottages) did to describe the property and provide support. We were happy with the property too apart from one issue. The very low score on the cleanliness is only because the mattress on the bed had an unpleasant smell (a bit like sweaty feet), which meant we were uncomfortable the first night, until we stripped the bed, stopped using the duvet, and eventually worked out that it was the mattress that smelled, not just the duvet or mattress cover (we thought it was at first it was the duvet, then the mattress cover, but we think they smelled because they had been in contact with mattress). Apart from that, the rest of the property was clean and well presented. I can appreciate that spotting that the mattress smelled bad is probably not something the owner or cleaner would have easily noticed (unless they had tried to sleep in the bed). Hopefully, the owner has done something about the mattress after the comments I called and left with Paige on 0333 0151348 and the note I left on the stripped mattress for the cleaner/property owner.

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• Neil - Verified booking

  The apartment is spacious and comfortable with ample storage space.

  The parking area is good with room to manoeuvre larger cars. The staircase would be a challenge for anyone with mobility issues; the details should make clear that there are 39 steep granite steps up to the living area (22 steps to the apartment door and a further 17 inside). The provision of kitchen utensils is rather sparse eg no can opener, slotted spoons, trays, roasting tin and a few more mugs would be handy. Usually in holiday lets there is a file giving details about bin collections, instructions for the heating system, TV, WIFI code, local services and amenities etc but there is no information folder currently at this property. We found the apartment got very warm on sunny days (lucky us!) and we would have preferred lighter weight bedding to be available. That said, we had a very enjoyable week and would certainly recommend the apartment to others.

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• Kerry-ann - Verified booking

  Such a lovely apartment, with excellent views and a brilliant position, very close to buses, trains and shops.

  Only one very small negative, which I was surprised about. The info stated that 'towels and bedding are supplied' and I've never stayed anywhere which said that but didn't include the kitchen items!! Therefore I did not take a kitchen towel, a dishcloth or a teatowel, and none of that was provided, which was extremely awkward. It surprised me even more because it seemed everything else had been thought of - they are provided milk, biscuits, condiments, teabags, sugar, washing-up liquid etc - all extremely welcome. The apartment was an absolute pleasure to be in, and a small food store and various pasty shops, etc were within a few metres from the apartment. There were even plenty of coathangers, a coat rack, a torch (should there be a power cut), books, dvds, ...... Would I stay there again? Absolutely! Beautiful apartment! Thank you.

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• Kathy - Verified booking

  The apartment as usual was really good clean tidy and everything we needed for a wonderful holiday .

  Which we enjoyed very much The only downside was the very scruffy and dirty downstairs hall , it was full of rubble rubbish and dirt that we had to walk by ever time entering and leaving the building.near the front door ,it looked like a new entrance was being made and sawdust and litter was left to stride over.,This was being walked up the stairs but someone had tried to clean it up without moving the mess. We were there 10 days and we saw no workers working on what looked like a renovation of this ground floor flat, this mess and rubble should have been contained inside the flat keeping the hall clean and tidy for all other occupants using the building.i think this situation should be complained about by the flat owners not a good look when entering this doorways. Kathy cook

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• Livia - Verified booking

  We enjoyed our stay at Sea View in St Austell.

  The flat was very clean, modern and well maintained. The kitchen was well equipped and the bed was comfortable. We hadn't been expecting the small "dressing room" so that was an added bonus. There is a sea view from the sitting room window. The flat is very conveniently located opposite a Tesco Extra but we did not experience any noise from the road or car park there: the flat's double glazing is efficient. The flat was also within walking distance (for us) from St Austell rail/bus station which made travelling around by public transport easy. We were able to visit the Eden Project, Lost Gardens of Heligan, Charlestown, East Pool Mine, Mevagissey and Wheal Martyn Clayworks all by bus, train or walking. We had a good holiday!

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