Holiday Cottages With Hot Tubs In Scarborough

Reviews

What our customers say about their holidays

• Lisa - Verified booking

  This place could be so good, if the little things were taken care of.

  On arrival we discovered it had not been cleaned correctly, the grill pan was dirty, bins were still full, some of sanitary products! There was no excuse for this as we were told it was clean and ready to go at 12 rather than 4pm. The owners was contacted and someone came to clean the grill pan but no bins were emptied. There are little maintenance issues throughout the house that need seeing to, broken wardrobe, leaking toilet, showers that don’t work properly, shower doors that don’t close, just little things that need attention. The fridge in the kitchen doesn’t work, and the oven doesn’t get hot enough. If the owner put some cleaning products throughout the house, ie loo spray, kitchen spray it would be left cleaner to start off with. Could also do with a mop for the kitchen, we did try to keep it clean, but drew the line at buying a mop, and didn’t expect to have to bring one. The hot tub was great, but by day 3 was not clean and becoming a health hazard. Perhaps providing cleaning tablets and instructions on keeping it clean would help, and how to top it up, instead of using jugs of water! On the whole we did have a good time. The owner helped us out with extra parking permits which was great. The concept, location, space and decoration of the house is fantastic. It’s just let down by little things that could easily be solved, and it’s a pity.

  Read more less >

• Nina - Verified booking

  Fantastic extended family holiday at Senna Rocks which had everything we needed for a comfortable stay.

  So much space, huge dining area for family meals and playing board games together. 4 different living/games rooms meant that we could hang out in different areas when we wanted quiet time. Kids enjoyed the gaming console and the hot tub was a real treat at the end of each day. Few niggles on arrival, but owner and cleaning company very responsive. Kitchen well stocked with everything we needed for large group. Beds really comfy. No waiting for the bathroom with all the en-suite facilities. The location was superb - seafront at the end of the street, with the cliff lift for those who couldn’t or didn’t fancy the climb back up from the beach. Lovely hotel at the end of the block does great breakfast and lunch until 2pm with really good value menu. Short walk into town. Italian gardens and putting green nearby. We had a great day at Alpamare water park and enjoyed other attractions at north bay, aquarium and crazy golf. Stunning scenery nearby: we drove onto the moors and over to Whitby for great day out although it’s very busy there in peak summer. So many other things we didn’t have time to do, we’re now planning another visit back to Senna Rocks!

  Read more less >

• Greig - Verified booking

  We had booked Senna Rocks for a celebration for a group of friends.

  The property had great facilities, with some useful extras such as the games room with playstation and hot tub - both of which were gratefully used. The house was a great size with a number of lounge/eating areas, giving the group space to socialise and also relax on their own when a quite space was needed. The location of the property a short 10/15 minute walk into town is ideal, located on a quiet street so you could make the most of the town and its amenities, but without being amongst the hubbub. The train station is also only a short walk away too, meaning we didn't need to worry about cars etc. Our contact for the property was extremely responsive and accommodating with our requests - such as a late checkout on the Sunday and providing us with some parking permit scratch cards for those driving. They were really helpful with any queries and arranging for the key collection. One point on the property description is a little confusing as there are 8 bedrooms, but in some places it is stated as 9. There are 9 labelled bedrooms but Bedroom 5 has a bath instead of a bed. A great property and would recommend for large groups.

  Read more less >

• Angela - Verified booking

  On arrival we had to immediately call maintenance as there were bathroom doors hanging off and a safety gate hanging off with nails hanging out.

  Adam was prompt but it appeared that the issues were not resolved. We were constantly on edge when in the house as we didn't feel it was very safe especially for the children. The house itself was absolutely filthy. Clearly no carpets had been vaccumed, we did that ourselves on arrival, there was rubbish down the couches, the crockery was all dirty, the cupboards were full of old food and crumbs, there were cobwebs in corners and as stated above there were parts of the house that were unsafe. The fridge freezer was also dirty. We immediately went out to buy cleaning products. There were 2 toasters but only one side worked on each one, not ideal for 16 people. There was a small maiden, how is it possible to do washing for 16 people with no washing line or dryer. I'm deeply disappointed as we are regular sykes customers and we have never, ever in all our 15 years of holidaying in this country encountered an accommodation anything like this is terms of cleanliness and safety. The house is in a good position but other than that I have nothing else positive to say. Sykes will be hearing from me again regarding the issues we have had.

  Read more less >

• Jackie - Verified booking

  Cannot recommend enough.

  . Absolutely amazing house, not to be missed! Just filled this stunning house with 22 of my family and enjoyed a fantastic, unforgettable 4 nights. The photos do not do it justice.. The place is huge! Right in the heart of everything and parking for lots of cars. Every room beautiful and finished to a high standard, with quality carpets, fixtures and fittings throughout. Host has put a lot of effort in and gone above and beyond to make sure you have a brilliant stay with an array of amenities, games, tv’s (everywhere!), table football, hot tub, even 22 chairs fit round one dining room table!! Great value, great fun, great memories! Thanks Jamie for making us so welcome, checking all ok at the start and again upon departure (not to mention the welcome gifts .. the huge picnic basket hamper!! ) Had the best time and already planning our return. Can’t fault it..

  Read more less >