Holiday Cottages in Kent

Reviews

What our customers say about their holidays

• Lars - Verified booking

  2. Mer om din vistelse Vad tyckte du om? Promenadavstånd till centrum. Bra att Booking.com anger när det är en privatvärd = aldrig mer! Personal Det fanns ingen personal! Booking.com hänvisar till Host & Stay UK som hänvisar till en sida på AirBNB som inte gick att öppna. Ägarens telefonnummer är inte i bruk enligt tele-operatören. Otryggt då mycket kan hända i en stor villa med andra hyresgäster när det gäller el, vatten, avlopp mm Faciliteter Svårt att hitta plankdörren på fastighetens framsida (bild 1 ) till gången (bild 2 )och boendets entredörr på husets baksida (bild 3 ). Pentry men ingen matplats. Måltider intogs vid ett ihopfällbar balkongmöbel i sovrummet (bild 4 ). Boendet saknar fungerande ventilation i samtliga rum. Städning Slarvig, dammtussar och chipspåse på golvet, toalettartiklar och handdukar för endast en person Bekvämlighet Ojämn temperatur, kallt eller hett. Plats för bagage saknas (bild 5 ). Sovrum mindre än 10 kvadratmeter. Tillåtet? Prisvärdhet högt pris för undermåligt boende Bonusfråga hur kom du in? Fick nyckelkod efter flera kontaktförsök med Booking och Host & Stay. Hur bekväm var sängen ok Betygsätt kostnadsfri wifi och TV ingen kod till wifi trots förfrågan. Ingen TV-instruktion. Köksfaciliteter det nödvändiga 2. Mer om din vistelse Vad tyckte du inte om / vad kunde varit bättre. Sovrumsgardin var för kort = insyn bild ( bild 6 ). Värmeradiator under fönster avstängd = drag (bild 7). Wc-sittringen trasig (bild 8 ). Och inget vatten för spolning ( bild 9 ). Köksfläktens filter ej rengjort de senaste åren, båda lamporna i fläktbelysningen trasiga. Trädgården användes av andra hyresgäster med flera hundar som toalett (bild 10). Sammanfattning: Högt pris för undermåligt oacceptabelt boende med missvisande bilder, felaktig rubricering och beskrivning samt uppenbarligen påhittade utvärderingspoäng. Önskar svar på hur detta bedrägeri åtgärdas.

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• Yong - Verified booking

  Only the bed is clean Unfortunately, our arrival at this property was very disappointing and uncomfortable that urged us to find alternative place immediately. 1. Lack of transparency – The property is attached to the owner’s house, which was not disclosed on the listing. We could clearly hear noise from the other side, separated only by what appeared to be a DIY wooden door, which offered little privacy and made the stay very unsettling. 2. Cleanliness issues – There were cobwebs and dusty everywhere, from the entrance to the bedroom. The kitchenware are dirty, oily and unhygienic to use. 3. Overwhelming odor – A very strong and unpleasant stench came from the kitchen area. It was so bad that we had to stand outside while contacting customer service. 4. Misleading entrance – Access to the unit is through a small side door, which is not shown in the listing. The image provided displays the front of the house, which led to confusion upon arrival. 5. Serious privacy and security concerns – The main door lock was broken, the bathroom door could not be locked, and the bedroom was only separated from the kitchen by an old, dusty curtain. 6. Plumbing issues – The toilet had a very slow water flow and took a long time to flush properly. 7. Unhelpful customer service – When we reported these issues, we were told it was a “preference issue,” which felt dismissive. We truly wish the staff could experience the conditions firsthand to understand our concerns. We have submitted a refund request and are currently waiting for updates on its status, as they require two weeks to investigate the matter, which feels very inefficient. Overall, the experience felt uncomfortable, unhygienic, and unsafe. We would not recommend this property unless significant improvements are made.

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• Kemi - Verified booking

  It's just in the middle of no where, felt like one was imprisoned and quite difficult to locate. D whole compound or so to speak porch had very dirty surroundings filled with fallen leaves that hasnt seen a broom in ages, it wasnt fair to pay that kind of amount to come into a dirty surrounding. The inside had good facilities, but very tight cottage felt like those cottages in d old story book of the 16th centuries. Honestly not good for young vibrant guests. You'd be mad at yourselves n feel very isolated like in a far away cave . Transportation is almost non existence bus times r not honored which frm google n passerby happens only once or twice a day and u'd endup just waiting endlessly. Woe beside d person if it begins to rain while at it. Well, without a rented car, you are OYO (on your own). Good for vacation for very old people in their 80s to 100s. Mayb for 1 person certainly not for two bcos you'd practically be bombing into each other to move around in there.... didn't even take any single photo shoot in there bcos i was counting, days , mins hrs and secs to quickly exhaust the stay since it's non refundable State of the environment was dirty. felt very isolated like in a far away cave . Transportation is almost non existence. No side attractions No where to go etc Was not happy that it's total booking value is non refundable its not fair to clients that want to cancel n r willing to pay a fraction of booking fee

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• Siarhei - Verified booking

  ? ?? ??????????????? ???????? ? ??? ???? ????? ??? ???????: ?????? ??? ????????????? , ?????? ?????????????. ??? ??? ???? ?????????? ???? ? ?????? ? ????? ???? ??????????. ??? ?? ???????????, ??? ??? ??????? ???????, ??? ? ?????? ? Host & Stay - The Cabin. ??? ???????? ??????? ??? ?????? ?? ??? ? ??? ?????? ?? ?????? ???? ? ??? ?????????? ????? (?????????? ??????? ?? ????????? ? ???? ? ????????? ??????, ??????? ???? ????????- ??? ??? ?????). ????? ?? ????-???, ??? ???????? ?????? ????. ? ???????? ???? ?? ?????? ????? ????????????? ????, ????????? ??????? ??? ??????? ?????????? ?? ??????? ? ???????? ??? ??????? ? ?????? ? ???????. ??????? ???? ????? ???? ?????, ??????? ???? ???? ???????? ? ? ???? ??????, ??? ??? ?????????? ??? ???????????? ?? ??????, ? ? ? ??????? ???????? ?? ????. ?????? ?????? 7-30 ???? ?? ?????????? ? ?? ?????. ???????????? ?????!!! ????? ??????? ?????, ???????? ???? ? ??????? ??? ??????? ?? ?????????. ??????? ????? ???? ??????? ?????, ? ?????? ????? ??? ?????????. ????? ????? ?????? ???, ?? ? ????? ??????. ? ??????? ??? ???????? ? ?????? ???????? ??????? ?????????? ????. ? ?? ?? ?? ???????, ?? ?? ????? ??????????, ??????? ? ????? ????? ?????????? ???????? ?? ?????? ? ????? ????????? ? ????-??? ???????? ?? ???????????. ?? ?????? ???? ??? ????? ??????, ????? ????????????)))

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• Leslie - Verified booking

  Very quiet location with easy parking. Well equipped property, nicely furnished. Full set of knives, forks etc which in our experience of staying in holiday lets, is very rare, usually get 4 of each. Clean and well presented. Ice cream in the freezer and a few coffee pods for the machine. Tea bags and coffee also provided. It was lovely to sleep undisturbed by other people and traffic noise. Only about 7 miles from the Romney, Hythe and Dymchurch railway station at Hythe. Could only just reach the shower to turn it on as it is positioned too high up the wall. All the china, glasses etc were in a cupboard which I couldn't reach without standing on a chair. I'm average height for a British woman...... Needs a new frying pan as it 'spins' on the hob. Two dishwasher tabs for a week and nowhere near a shop, so just as well there was a small amount of dishwasher liquid available. Not applicable to us, but if you are not allowed to charge your electric car, even by prior arrangement, suggest the owners advise customers where the nearest charging points are as a courtesy,

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