New Year Breaks In Wales

Reviews

What our customers say about their holidays

• Bryan - Verified booking

  An hour after we arrived we experienced water coming through the kitchen ceiling (it was raining) and called the owner to report the situation.

  He answered and said that he would be round the next morning to take a look. He did not arrive the next morning and we never received a call or text to say he was not coming. In fact he did not come round or contact us all week. We therefore had a kitchen bowl and towel on the kitchen floor all week collecting the water leak from the roof each time it rained. The cleanliness of the kitchen was disappointing. The dishwasher stank and we refused to use it on that basis. There was no spare dishwasher salt that we could use to try to rectify the problem. The cooker and oven had no labelling (temperature settings etc) which effectively rendered it useless. The crockery and cutlery was unclean and not of a standard we would have expected in a rental property so we washed items that we wanted to use. Some of the kitchen cupboards were full of junk. Island counter surface was dirty and having lent against it on the first morning had to change a jumper. All handles felt sticky and dirty to touch. Several lamps needed new bulbs which we did find and change. The toilet handle drips every time you flush it. The toilet brush was shocking. On our return home we sent the owner a photograph of the roof identifying a missing roof slate which was probably the cause of the leak. We also expressed our disappointment that he had not come round or had the courtesy to contact us to which he responded "Didn't want to disturb you as you seemed to want to keep yourself to yourself" We don't know how he came to this decision as we had contacted him immediately that the problem arose when we arrived. Overall our experience was a lot lower than we had expected. If asked if we would stay here again it would be a no but on a positive note the apartment was a great space but rough around the edges. We will choose yes to publishing our feedback. However it would be your decision to maybe see this property for yourself and make your decision as to what is acceptable for your website reputation.

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• Mrs Allan - Verified booking

  Firstly this cottage is not adequate for 6 people, we were cramped with just 4 adults. Access is by a steep and narrow staircase which the less mobile will find a challenge. The rooms are very small and poorly planned, the kitchen is so narrow when one person is washing dishes ( no dishwasher) the person drying has to stand behind and then kitchen cabinets cannot be opened. There is a general lack of space in the kitchen with no wall units supplied for food storage. Kitchen equipment is limited to exactly 6 of each meaning no serving plates if used to eat off. Only 3 white wine glasses, 3 red wine glasses and 6 tumblers. No sparkling wine flutes, short glasses and not even a corkscrew. There are only 4 dining chairs round table and not enough space for more meaning 6 people will need to eat in shifts. The seating is for 4 in each of two rooms so again 6 could not associate in one room at the same time.the arrangement of the seating also means the TVs cannot be watched by all in any sort of comfort. The general furniture was sparse with no curtains or blinds in either lounge. Beds were made up with heavyweight winter duvets and should be replaced with a lighter version for the summer season. The general bathroom sink is no more than a very small hand rinse measuring approx 6 inches by 12 inches and only an inch deep. It is near impossible to comfortably wet shave in this sink, even washing hands is a chore. Both showers were so slow to drain the water was lapping the top of the shower trays. One of our party actually removed the drain cover to clear the waste pipe to be faced with a foul smelling mass of hair and gunge, clearly these showers have never been serviced in the life of the building. In conclusion the property is not suitable for 6, is definitely under equipped and has been ill thought out with the customer in mind. Considering the cost of the property it is extremely poor value and cannot be recommended.

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• Kim - Verified booking

  We really enjoyed our week at Capel Mawr - it was well-equipped & spacious & in a great location for exploring north Wales.

  The flat was spotlessly clean & the beds comfy, with possibly the best shower ever! Parking wasn't an issue as no one was in the downstairs property at the time. There was no sign of the raised decked seating area or summerhouse, so no outside space. Having the only toilet in the bathroom was inconvenient, but we knew to expect that. The 2 main issues for us were: The lack of washing machine (which could have easily been added to the huge kitchen, or put in the walk-in cupboard next to the bathroom). The total lack of storage in the main bedroom. There were no drawers at all. There was a shelf in the bedroom and a shelf in the room next door (dressing room?) as well as a few hangers, but no where to unpack clothes. There was LOADS of space to add some suitable furniture, so this was strange. My husband left all his stuff in his suitcase, & I piled things on a shelf & put socks in a casserole dish! We would also recommend hooks to hang coats, a rack for shoes, and more comprehensive information for guests, including details on bins/recycling. But we'd definitely stay at Capel Mawr again. It was perfect for our holiday with our 2 grown-up children - plenty of space for everyone to spread out. We also recommend the fish & chip shop around the corner, and the Garddfon Inn in Y Felinheli.

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• Rachel - Verified booking

  We had a reasonable stay over New Years.

  Property was comfy enough, easy to find and well located. A few small points to note; The property has a feather sofa and a fair few feather cushions - which I feel may be worth noting on the listing. We had someone with allergies and this caused a rather intense reaction. Cushions you kind of expect and can easily move but I wouldn’t have booked had I known about the sofa. For a week long stay, it would be nice to have a couple of towels provided per person. One towel per person was a struggle, especially as there is no washing machine available. A washing machine would be ideal, especially in a known hiking area. Kitchen is well stocked but there were no baking trays and the knives are all blunt / chipped so was somewhat difficult to chop anything. Owner did call, leave a voicemail and then call again within a few minutes to challenge the numbers of people in the property. We had 6 people - we had booked for 6. This was settled fine on the phone and I offered for him to come check but I felt it was a little intense to repeatedly call, giving no opportunity to respond to the first call/voicemail.

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• Mrs Bell - Verified booking

  A well presented modern apartment, that had everything we needed, we were on the first floor with 4 adults 2 teens and a baby and had plenty of room to move around. The swimming pool is basic but met the needs of the children who enjoyed it daily splashing around with floats and water balls. The pool was under cover, this made up for the fact our weather wasn’t brilliant, and the use of the sea was limited. The location is good and is a few minutes drive or 15minute walk (it’s a very busy road with no pavements and in parts narrow) to the beach which has a couple of chip shops a small beach shop and smugglers restaurant. There is a small premier shop a few minutes up the road and further down the main road at the local garage a slightly bigger supermarket. There is Access to the campsite behind where you can use the laundrette, shop and pub/cafe also has a play area for the children. We were greeted who was extremely pleasant and helpful and was there to sort any issues (we didn’t have any). Overall this is great accommodation that is a perfect base for exploring the gower.

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