Holiday Cottages In Newlyn

Reviews

What our customers say about their holidays

• Jonathan - Verified booking

  The cottage/converted barn was located in a superb area for sightseeing and visiting all the beautiful towns and beaches in the west of Cornwall.

  The farm in which the barn was located housed 2 delightful pigs, 3 Alpacas and 2 goats and we very much enjoyed visiting them everyday. We were appreciative of the choc biscuits and wine upon arrival. The bed was very comfortable. However, unfortunately this sums up our positive comments. In a nutshell, the cottage was tired, run down, emitted a very musty smell and was dirty. In particular, we needed to clean the toilet bowl - the rim where the water flows out was filthy as was the basin’s overflow hole, the area around the tap and bath overflow. There were no cleaning products, so we had to use washing up liquid. The towels were very rough and tiny. In the kitchen, the teapot was dirty as was the butter dish (and milk jug, which we didn’t touch). The decor is in great need of updating and indeed the whole space is in need of a full refurbishment as it is run down. The sofa was dirty and smelly. All the house plants were plastic and were faded by the sun. There were many cobwebs and dead insects. The Dvd didn’t have any sound and the instruction manual was for another model. Our biggest issue was that we booked a four tick cottage, which this clearly was not. How can we trust the tick system if it appears that no one is monitoring this property. You could ask why we didn’t take all of this to the owners, the reason being is we were on a 7 day holiday and we didn’t want to waste any time dealing with issues that should not have existed in the first place. We paid for a 4 tick accommodation and this was at the most 2 ticks. It was a great disappointment, but we stayed as we live in London and this was our summer holiday

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• Robert - Verified booking

  Over all the property was in fairly good condition but a bit tired in places.

  Two of the saucepans we're damaged and in our opinion not usable. All of the cutlery and crockery was mismatched and although usable gave an air of something thrown together rather than a business. All of the cook ware crockery and cutlery is due a refresh. No milk, tea, coffee and sugar was provided which was a shame as when you have travelled for 4/5 hours you need a cupper on arrival. The wine and biscuits were a lovely thoughtful touch. The bathroom floor needs re grouting as there is a loose floor tile. The decorative tiling around the bath has black mold on the grout. The towels were damp on our arrival which ment the towels were wet all week as in june you don't need the heating on. All the little decorative touches and books were dusty and had cobwebs on them. Which gives an air of the whole property being unclean, which is unfair as it had been cleaned well. The bedding was clean and bed comfortable, which is a big thing when on holiday. Bedroom furniture well equipped plenty of wardrobe and drawer space. The property is lovely in a fantastic quiet country location. Good location for exploring the bottom of Cornwall. We would recommend the holiday let to friends and family and would stay again, the ability to take your dogs is fantastic. Please don't take offence of our comments we just feel with a little attention to detail you could have a fabulously comfortable holiday let.

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• Anne - Verified booking

  Lovely cottage with everything that you need for a stay!

  However, there was a very bad issue of damp in the cottage which was much more noticeable in the bedroom downstairs. Unsure if due to lockdown and the cottage potentially being unused it has made the issue worse but it was unacceptable and mould could be seen in the corner of the room and on other walls. All of our clothes which were in the bedroom (even items in the wardrobe or draws) were made damp, and the top of the duvet bedsheet was wet/damp to touch. The smell of damp was imminent everytime we walked through the door when we had been outside. We tried to improve the damp by keeping the heating on 24/7 and opening all of the windows when we were in the property. Even the picture upstairs in the lounge had mould spores inside the frame (originally I thought it was dirty). On night 6 my throat was like razor blades and I had to go out to the pharmacy and buy syrup / cough medicine to help the pain. I have later researched and found that mould spores can cause severe inflammation and irritation to airways. The issue of damp needs to be resolved and if this happened I wouldn’t be able to fault the cottage at all as we had an enjoyable stay otherwise.

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• Jo - Verified booking

  We really enjoyed our stay at Potters by the Sea!

  Sue and Michelle have created a little gem here - it's been well thought out, it's modern and with everything that you'd need for a great stay. The decor is tastefully done too, it's stylish and it's very comfortable. Great care has been taken to get this right for the guests and they've done just that. The cream tea on arrival was a lovely touch too. What was also great was the courtesy call on arrival day, from Sue & Michelle, to see that everything was ok and to answer any questions that we might have. They were friendly and chatty - it's evident that they care for the property and the guests, really wanting you to have an enjoyable stay, which we did. You can access Land's End, the SW Coastal Path and Sennen Cove on foot, as well as getting on bikes - we went to a number of places including the stunning Porthcorno Beach and Mousehole. we really didn't need to use the car at all, which was how we hoped it would be. I would definitely stay at Potters by the Sea again, if we were to re-visit this area.

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• Sally - Verified booking

  The cottage itself was presented absolutely beautifully.

  The owners had gone above and beyond to make the Appartment as homely and comfortable as possible. It was decorated in a very tasteful nautical style. The owners rang us on our way down to Cornwall and gave very clear directions to the property. We were greeted with a lovely cream tea, home made scones, clotted cream and homemade jam even the tea and milk was provided! There was very high grade antibacterial spray provided plus hand sanitiser. The Appartment was situated in a mixed residential and holiday let small stone complex just off the main A30 which made it really handy for exploring southern Cornwall. The only downsides were the slightly damp smell in the bedroom, the washer drier didn’t seem to function correctly and there was quite a bit of dust That had been overlooked in the nooks and crannies even though the rest of the Appartment was very clean!

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