Holiday Apartments in Porthleven

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Whilst this is a beautiful apartment in a superb location, there were a few things that made me mark it down.

  The cleanliness was not great. On arrival, I went to use the loo, and the toilet seat was dirty. There was what appeared to be congealed urine on the seat. I wiped it, and the wipe was filthy. There looks to be urine in the gap at the bottom of the lid, too. The bath had a white powdery coating in it, so I didn't use it. The bath, sink, and shower all look like they need to be sealed as there is a gap in some parts. The double bedroom has mildew on the windows and the net curtains. I wiped the kitchen work surface down as there was something on it near the sink, and again, the cloth was quite dirty. The oven door did not close properly, so we did t use this. We emptied the kitchen bin on leaving, and there was some eggshell and other rubbish in the bottom. Generally, we felt that the lounge was a bit run down. The sofas feel like they don't have much support in the seats. The chairs in the window are grubby. The pillows on one of the sofas were torn, and one had a big stain on the back. The pillows on the window seats were also stained. The windows themselves looked like they had been cleaned but were all smeared, so we did the big window ourselves. One night, we had strong winds and rain, and both were coming through the big window. The wind was coming in at the hinges, which made an awful noise. It was also blowing through under the window sill. We couldn't work out where the rain had come in, but the window sill was soaked the length of the main middle window. The other thing that concerned me was that the info book seems very out of date. It mentions window keys in case of fire. However, this was nowhere to be found. In any case, even with getting the window open, you wouldn't be able to get out as there is no window ladder. There is also no fire blanket in the kitchen. The emergency torch didn't work. Despite the above, we enjoyed our holiday, and the apartment is in a great location, we just feel like the owners should be made aware of these issues. We would give this apartment another chance as it is a good size, bright and the location is amazing.

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• Jane Marie - Verified booking

  Lovely flat in a great location that could be made even better with just a few small tweaks.

  The entrance way could do with better signage on the main doorway to enable renters to locate easier. Also better info given to Sykes and all booking portals. The dingy entrance stairway could do with a good pressure wash and a coat of paint to make it look more appealing. The flat itself. A welcome/information pack would be helpful. Where does the rubbish go etc. Dish drainer for the sink. Better crockery, most is chipped and may be because there’s no dish drainer, a selection of odd glasses that look as if they have come from the pub, not really what you expect on holiday. The shower. Oh gosh that was the main let down for us. Bathroom is lovely and modern but the shower is very temperamental, it either runs scolding hot ( very dangerous) or freezing cold without touching the temperature controls. Maybe it’s due to the water pressure as sometimes there was only a trickle coming from the taps? Overall the flat offers a clean and comfortable base in a great location to explore this part of Cornwall. Not sure if this flat comes with the advertised parking? There’s spaces to the side that seems to always be occupied by cars from neighbouring residents.

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• Patricia - Verified booking

  This was my first stay with Sykes cottages and it was not a good experience.

  The flat inside was fine and but l had to clean it as light switches etc and all touch points were sticky and finger marks from the last tenants. Not what l call a Covid clean which l deal with every day with my work. Bench outside paint all coming off and could not use it. Decking paint pealing and moss all over.the flat has neighbours on both sides and their outdoor are is an eyesore. Had to pay £60 to park in station car park as no free parking at rear of the building which it does say in the advert. Street at the rear to narrow and double yellow lines. Entrance to flat is the maindoor to second hand shop. Entrance and stairs dirty. Neighbours are hourendous. One side dog barking and arguing in early hours of morning which kept us awake. The other side playing music until 4 am twice during our stay no respect for people trying to sleep. What was meant to be a relaxing holiday turned into a bit of a nightmare. We left a day early as had enough of the noise. Would not recommend this property.

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• Tanzila - Verified booking

  Hi there, Your property was so beautiful, the stunning views were most tranquil.

  The beautiful decor and home comforts were very thoughtful and your kind gestures provided us with a warm and comfortable stay. Your property was so nice we looked forward to coming back after a long walk exploring the area. The stunning views were addictive and so relaxing, we felt like we were floating in a beautiful cloud. The only little issue we experienced was in the last couple of days of our stay we experienced lots of little flies in the balcony and entering the property through the open windows, kitchen & living room. We closed the windows immediately, so they couldn’t enter, and we managed to remove most of the flies which had entered the property. But this meant that we couldn’t use the balcony on these couple of evenings. Other than this little issue, the stay was absolutely amazing and we enjoyed every second here. Thank you so much for sharing your stunning property with us.

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• Susan - Verified booking

  No parking provided — despite it being listed spoke to agent from Sykes cottages on 30/9 as I gave feedback of our first night.

  Agent rang us to discuss my concerns and insisted there was at rear of property — narrow road with double yellow lines!! Also stated you could park at railway car park only able to do that if travelling on a train — which leaves only harbour car park. No dustbin provided for rubbish -agent said she would get back to us about this—but never did— only pedal bins provided in property — full bin bags were piled up — left by others at bottom of stairs blocking stairway —fire hazard! Access through foyer to second hand shops — never open??? Lock on foyer door not very good — struggled one night to get in. Property situated in a run down area — lots of noise into early hours from drunks walking past the property—not at all the holiday experience we hoped for - we actually came home 3 days early something I have never done before.

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