Carbis Bay Holiday Cottages

Reviews

What our customers say about their holidays

• Hannah - Verified booking

  This property was a real disappointment.

  The location was great for us very close to carbis bay Beach and great for getting to st Ives. The cottage it’s self was not good unfortunately it was very dirty on arrival cleaners were sent back to sort this for us which was good but there is a terrible fish smell in the back bedroom which was not sorted for us so we had to put up with it for the whole weeks stay it’s was terrible. We were unfortunately unable to open the bedroom windows to help with the smell as we saw a rat one evening outside the bedroom so this worried us to leave the window open incase they came through the window. The wardrobe doesn’t shut properly either, the property just isn’t well maintained. We came to use the iron to find the plug had been cut off so a new one had to be delivered to the property for us. The oven was filthy needs a proper clean between guests and the freezer draws were also filthy. I suggest this property needs a real deep clean. The parking situation is terrible if you own a big car. With the property next door also parking there you just can’t get a big car in the parking bay if they return home with their car before you do. We did get a very insulting refund from the owners for all our issues but in our opinion they didn’t deal with it very well and to the standard we would expect. Carbis bay holidays were great and tried their hardest for us. It’s not good to spend every day of your holiday on a phone trying to resolve accommodation issues and reporting issues.

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• Aimi - Verified booking

  This was our second visit and stay at Ocean Gate due to the fabulous views and location, only a 1.

  5 mile walk into St Ives so away from the hustle and bustle. Great that the apartment has a dedicated parking space however, there is an issue between where Sykes state you should park and the owners of the Wheelhouse who have put a plaque on the wall showing where they think people should park; this caused a couple of arguments and the owners of Ocean Gate need to address this. The apartment is well lit, great bedrooms and open plan living space, the arm chairs are not very comfortable after a long day of walking and the sofa could do with some new cushions but it's ok. A lot of feedback in the visitor book though I'd guess the owners rarely visit and read/ take on board the reviews left, still no full length mirrors anywhere when there is plenty of space for at least one in each bedroom. The bath is very deep with no bath mat provided and it does get very slippery, so care taken especially for young children or older guests. Last Feb there was a clothes horse for drying/ airing clothes this is no longer in the property and there is no washing line so whilst you can wash your clothes you'll be hard pushed to dry them. Also the outdoor furniture is tired and for an apartment that sleeps 4 people only having 2 outdoor chairs is very limiting for outdoor evenings, on this the dining chairs are slightly unsteady and need replacing. Overall we would stay again due to the location however, the owners need to take onboard the comments for how the apartment could be improved.

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• Aimi - Verified booking

  This was our second visit and stay at Ocean Gate due to the fabulous views and location, only a 1.

  5 mile walk into St Ives so away from the hustle and bustle. Great that the apartment has a dedicated parking space however, there is an issue between where Sykes state you should park and the owners of the Wheelhouse who have put a plaque on the wall showing where they think people should park; this caused a couple of arguments and the owners of Ocean Gate need to address this. The apartment is well lit, great bedrooms and open plan living space, the arm chairs are not very comfortable after a long day of walking and the sofa could do with some new cushions but it's ok. A lot of feedback in the visitor book though I'd guess the owners rarely visit and read/ take on board the reviews left, still no full length mirrors anywhere when there is plenty of space for at least one in each bedroom. The bath is very deep with no bath mat provided and it does get very slippery, so care taken especially for young children or older guests. Last Feb there was a clothes horse for drying/ airing clothes this is no longer in the property and there is no washing line so whilst you can wash your clothes you'll be hard pushed to dry them. Also the outdoor furniture is tired and for an apartment that sleeps 4 people only having 2 outdoor chairs is very limiting for outdoor evenings, on this the dining chairs are slightly unsteady and need replacing. Overall we would stay again due to the location however, the owners need to take onboard the comments for how the apartment could be improved.

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• Yvonne - Verified booking

  We had a wonderful stay at Seascape.

  The apartment was absolutely spotlessly clean,everything was exactly as it was in the pictures.It had everything you could possibly need ,including some welcome goodies,such as milk and biscuits to cling film and tupperware storage boxes. It was lovely and quiet, the view is amazing and it is situated in a perfect spot for visiting lots of different places around the area. It is in quite a hilly area so walking is not for the faint hearted and the most direct walk from to and from the beach is more than a steep climb ,so probably not doable carrying beach chairs etc ( of which there are 2 provided at the apartment ,and a windbreak,no umbrella ) it was a scramble over rocks as many Cornwall beaches are,there is a longer walk but again very steep.It is a lovely small beach but the only direct access is from Carbis Beach hotel , there is some parking ,but it was £15 a day (2023) Very easy access to St Ives via the train which is literally a stones throw away and cost £1,you could hear the train from the apartment with the windows/doors open but it never bothered us.You can get the train to Penzance too,we ran out of time so didn't get that far. The whole process from booking to handing back the keys was very smooth We genuinely can't find any fault with the apartment itself , would highly recommend it.

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• Philip - Verified booking

  This is a fantastic property, which is really well equipped and is so spacious.

  The view of St Ives from the living room is incredible and well worth the cost in itself. The Sky TV and PS4 (not things we have at home) were very welcome for entertaining the kids when we were packing up for the day. Our only real gripe was with the en-suite shower, which was boiling hot most of the time, even when set to the coldest temperature, so showers were brief! Only a minor issue really and it wouldn’t put us off staying again. The location is ideal. It’s a 2-3 minute walk to the station and then a 3 minute train journey to St Ives, so no need to go through the stress of driving in St Ives. You can also be on Carbis Bay beach in about 5 minutes, but just watch out for steep climb down and then back up. Well worth the effort though! Carbis Bay is well situated generally. We got to Marzion (St Michael’s mount) is about 15 mins, and then Lands End in about half an hour. This is during the August school holidays as well. We’d definitely return and stay in this property again.

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