Romantic Cottages in the UK

Reviews

What our customers say about their holidays

• Pam - Verified booking

  Whilst the property was finished to a very high building spec.

  It lacked many things. E.G. no hairdryer, nothing to dry the clothes on when washed in the Miele washing machine (we had to go and ask for something). No basins, milk jug, scales, serving spoons, fruit bowl, casserole dish, dishwasher tablets (2 would have been nice), no chairs and table for the garden only a wooden bench for 2.! The Aga had been switched off for summer (we hadn't been told) so no hob to boil on. Only a microwave/convection oven that had no where to keep some of the food hot. There were information leaflets on the area but 2023 not 24. There were very limited instruction books for the appliances. No welcome pack. The kitchen is quite small to fit 6 people around the table and for you to move around the kitchen -- so difficult for 6 people. Having had many years using Sykes for great holiday experiences this was sadly not on that level. It could easily be improved, with proper utensils, pots and pans, casseroles etc. for the kitchen. but space in the kitchen was not good. The kitchen window has a great crack where something has hit it. As there is no pub close enough to walk to it is more essential to have a well equipped kitchen with a cooker with a hob and if not to inform potential hirers that this is the case. I notice on the previous feedback that they had experienced the same, but sadly didn't read this until we were in the property. added to which there was no information on local places to eat but no maps for walks, no games for children etc. no books not even a pack of cards.

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• John - Verified booking

  The property is in a good location for visiting York and the surrounding area.

  There are very good eating establishments nearby as well as the York Park and Ride facility. The following feedback is given with the intention of being helpful: - a welcome pack would have been appreciated, even just a pint of milk and some tea and coffee sachets. Rather surprising there was nothing. - the bed linen needs attention, there were stains on a pillow case and a bed sheet. - towels were provided but one had a hole in it. - the shower cubicle needed cleaning before we were prepared to use it. - overall more attention should be given to cleaning the Lodge, there were dust gatherings on some furniture and debris under the settee cushions. - the place suits a couple yet there are two single beds and no headboard. It would be far better with a double bed, headboard and new bed linen. - some thought might be given to the bedroom furniture as it is very dated pine furniture and cluttered. A wardrobe able to hang ladies dresses would be far better. - the outside patios would benefit from a jet wash and some weeding. Sorry, but great location but let down by attention to detail.

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• Steven - Verified booking

  This property was in an ideal location close to Instow, Appledore and Westward Ho!

  A Coop in the local village or not much further to drive to a large Sainsbury's for a bigger shop and much cheaper and more choice! Property ideal for the 5 of us, 2 double bedrooms both with ensuite and a further twin bedroom and a bathroom and a downstairs bathroom. This was an added bonus having 2 double bedrooms as the property is advertised as only sleeping 5 and the one bedroom only having a single bed in it when in fact a double bed all be it not as big. A lovely property and suited our party perfectly. The property is furnished to a high standard, the only issue we had is that the sofa and chairs could have been more comfortable the designs of them weren't made for relaxing in after a busy day exploring the area! That aside would definitely stay in this property again Fremington is a lovely village and Fremington Quay cafe and the visitor centre is a must visit so interesting and lovely cream teas!

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• Derricke - Verified booking

  Well Sykes this was a big fail on your part !

  We would never stay at this property again. You did not inform us that both bathrooms were overlooking storage room that cleaners use daily there was no privacy made us very uncomfortable ! You also double booked property after first week we had guy trying to open key safe at 9pm Saturday night he knocked the door and was baffled that we were staying there he was moved to another property ! This is totally unacceptable ! Any people thinking of booking this property think twice if you value your privacy ! And another issue you can only have central heating on for 2 hrs at a time so when it switches off when your in bed you have to run upstairs to switch back on why was there no mention of this ? Could not use TV in double bedroom either not good enough ! Why was there no mention of these issues in the advert very misleading

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• R Hill - Verified booking

  We loved the little barn and found it such a pleasing place to stay in. We kept finding new clever things which had been done. It was very comfortable and very peaceful indeed and the information was all at hand. We are both very elderly and some of the modern equipment needs puzzling out. We know N.Norfolk well, loved the primrose banks and the newly ploughed fields. Sadly our families were very worried about us with the coronavirus and we decided to leave 2 days early to calm them down... I think back on Wheelwrights barn with sadness and wonder in these hard times! So sorry we did not manage to set the alarm when leaving - but I did tell you as soon as we got home. We wish all of you at Norfolk Hideaways all the very best! Stay safe.

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