Holiday Apartments in South West

Reviews

What our customers say about their holidays

• Jeffrey - Verified booking

  The apartment is in a great location, easy parking and a lovely view.

  It was clean and tidy and we found it a relaxing stay. The only issue I had was the lack of manuals / information. There were no instructions for the cooker, microwave, Bosch coffee maker (well there were some but they don't say how to use it, I watched a video), sound bar, TV and peripherals, and heating timings. I managed to download most of the manuals but it's a bit of a pain and still not easy to read on a phone. There's also a "blue light" switch on the wall in the kitchen which Google Lens identified as a timer (like you have for lights in a corridor in a block of flats), I never did find out what that controlled. The heating timer seemed simple similar to mine at home, but it would only change the timing on the Monday, I couldn't find out how to change other days so probably had it on more than really required. Also there is no information on what is recycled. I had to go to the bin store to see how the bins are segregated (Glass is separate from plastic, tins & paper, with general rubbish also separate). There is no food waste collection. At home, our glass, paper, plastic and tins are one bin, Rubbish in a second, and food waste in a third bin, so different areas have different systems which would be useful to know on day one. There was a Dyson vacuum cleaner in the spare room which was full when I tried to use it before we left. I emptied the container but the vacuum just whirred a bit then stopped then whirred a bit more and stopped so I gave up. On the final check before leaving I found another vacuum in the second bedroom wardrobe, but it was too late to use that. There's also a hook missing in the bathroom and the covers to the shower controls are missing in the on suite though not a problem it doesnt look good. Also the dimmable lights in the main bedroom failed on the Thursday which I reported, not a problem and just one of those things. Despite all of the above, which we worked around, we had a really relaxing time and am considering a further visit next year, perhaps in the summer.

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• Susan - Verified booking

  Good afternoon, we booked apartment 18 Abbey Sands as we've had a very difficult time recently.

  We booked it as we'd had a lovely stay last time and because of the secure parking. When we arrived another owner invited us into his apartment as we were early. We were shocked to see the cleaner empty an ashtray over the balcony, people were eating underneath! He then told us that we wouldn't be able to use the car park as maintenance would be taking place. The owner claimed not to know but the owner we met had sent him a copy of the notice so he definitely had been informed. Inside the apartment the cleanliness wasn't up to the previous standard. It was dusty and there were stains on the sofa as if someone had wet themselves. Then on Tuesday we awoke to extremely loud noises due to machinery being used to remove the surface of the car park. We came to Torquay to relax and not to deal with the problems we encountered. We have been given a partial refund but due to the horrendous experience we've had it should be a full refund. I have a copy of the notice of works and a photo of the stain if you require. Believe me this gives me no pleasure to send. Regards Susan

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• Ms Elaine Myatt - Verified booking

  We thoroughly enjoyed our stay at Odducimbe Hall flat 2, the whole experience exceeded our expectations, superb location, extremely comfortable beds, spacious apartment being very suitable for wheelchair users or anyone with walking issues. Lovely area at the rear for dogs ( mainly enclosed although a couple of gaps in the hedge that tiny dogs may seek out which we blocked)with sun deck which along with the lounge has first class sea views. Babbacombe sea front is beautiful and everything you need is within walking distance, including a lovely theatre and venues offering entertainmentt. For Breakfast try 'The Bay Tree Cafe on Babbacombe Road' great value quality breakfast. Easily accessible local transport links so ideal for those who prefer not to use the car. Gerald the owner was very helpful and accommodating. We were a party ranging in ages from 30 to 88 who will all definitely return. Big thank you to Gerald the owner for providing EXCELLENT value for money and somewhere so peaceful to stay.

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• Priscilla - Verified booking

  The apartment is in a lovely location and within walking distance to the St Ives habour area, with a nice path through the woods and a bridge over the railway line or you could easily take the train.

  The apartment is well equipped with good crockery, cookware and utensils. There is a washing machine, dishwasher, clothes drying racks, iron, ironing board and boards games, reading books etc. The only downside for me was that the unit has small windows that don't open much so sea views can be hampered. We all had to congregate or share the two small windows to get a view. The views would be amazing if the windows could open more or differently. Check in and out is self service and the instructions via email are clear. Could not get the Sky TV channels to work so it would be good if there were instructions for key items put up in the apartment e.g. the geyser was switched off when we got in, so we had to figure this out. The lift to the unit is really helpful and convenient to get through luggage and groceries. Welcome gifts of biscuits, chocolates and juice was a lovely gesture by the host.

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• Carolyn - Verified booking

  Absolutely loved our holiday.

  The apartment was spotless clean, beautifully presented and cannot find a single thing to complain about. The parking was an added bonus, no worries about losing our spot if we went out in the car. The garden was beautiful and lovely to sit out in the evening, we were very lucky to get great weather. The view from our window was wonderful, looking over the beach with a coffee in the morning. Only slight snag was it's very steep getting back from the beach, but the heat didn't help it was very hot ! Train into St Ives was great and for £1 each way a bargain, although we walked a couple of times and even though quite hilly in places was worth it for the views. Thank you for the attention to detail which made our staycation 5 stars hopefully be back soon.

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