Holiday Cottages In The United Kingdom

Reviews

What our customers say about their holidays

• Sylvia Frances - Verified booking

  The cottage was absolutely lovely apart from two things.

  1 1/2 toilet rolls do not last a week! Can't there be some spares in the hall cupboard? I too find that duvets are far too hot for the summer months and therefore always take our own 4.5 tog one, as well as an extension lead as the sockets are never in the right place for hair dryers and mirrors. We were quite horrified, when we took off the quilt cover to find the duvet extremely marked and soiled. A complete clean or a new one would be appropriate and we were glad we did not have to use it! We had been told by Sykes that all bedding,towels, tea towels , oven gloves, cushions, books and leaflets would be removed so we brought all our own only to find that everything was present. We did hang onto the phone for two sets of one hour which, incidentally cost me £2.70 to try and get to tell the owner that we were bringing our own things but they refused to giver me any contact details. In fact, they refused to speak to me because they had messed our booking up with that of our daughters and had (and still have) got our name wrong and put both cottages in our daughter's name I had to get my daughter on the mobile on speaker so she could shout at them to speak to me! Whilst I was hanging on to the phone for al that length of time I looked on their site and if you clicked on "book this" it said sorry this was not available - this added to our stress as we thought they had gone bust! You still have my booking under the wrong name! I have not placed this report earlier as my daughter was in her cottage and I didn;t want anything else to go wrong. We all know the problems you have had with Covid but I think Sykes have handled it very badly and will think very carefully whether I book through them again. I certainly would book the cottage again but possibly not through Sykes.

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• Confirmed Guest - Verified booking

  My family and I have just returned from a long weekend at Honeypot House in Wooler. We could not recommend a better place to base yourselves in Northumberland! The cottage was beautiful. The owners had thought of everything to make you feel comfortable and relaxed on arrival, the baskets of goodies for us and Penny the dog instantly made us feel at home! The rooms were furnished to an excellent standard and the beds made for a night of complete rest & relaxation. The kitchen was large and well equipped, and the log fires made settling in for the evening with the family a pleasure to snuggle up on a cold, dark Northumberland evening. Obviously with a glass of red to compliment the atmosphere. The garden provided a place of tranquillity to exercise Penny the dog and my grandson “Hudson” knowing that they were safe in a large enclosed place. We were next to the river Coquet and within easy walking distance of Warkworth village centre that had enough local amenities to keep us happy. I would thoroughly advise people to spend a few happy days here, relax and enjoy the countryside and make wonderful memories!

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• Judith - Verified booking

  Lovely hideaway cottage for two - perfect size.

  Very comfortable and well equipped. We had a mixed weather week and had occasion to use the central heating on a couple of occasions which was very easy to use and worked perfectly. The outside areas are lovely with well established gardens and seating areas. The surrounding area is very peaceful with no noise pollution at all during the day and especially at night. The position of the cottage on the hill at Troutbeck means that a car is necessary to visit the other areas, however, it is possible to walk into Ambleside along the the lakeside even if you are retired as we are! Also the owner of the cottage was on site on our first weekend and she was extremely helpful and approachable. This was our third visit to the cottage so that speaks for itself.

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• Wendy - Verified booking

  The property is in a convenient position for visiting attractions nearby.

  The property provides most facilities that are needed. There were issues with cleanliness. The kitchen needs a through deep clean. There was remnants of food and dirt on the floor. A glass chopping board was provided, when we moved it we find food remains underneath. The sink plug was filthy as was the sink. All the drawer handles were caked in grime. In the washing machine drum was a 2p coin. A vacuum cleaner was provided but crammed full of rubbish and needed emptying and cleaning. In the bathroom there was bath with shower, however there is a problem with water draining away from the bath. The extractor is broken. Finally there was were large cobwebs in the conservatory with resident spiders and food store attached.

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• Confirmed Guest - Verified booking

  Honeypot House is a beautiful property which had exactly the right number of bedrooms and bathrooms we were looking for. There was so much to like about this house. It was spacious, had plenty of room for us all and a generous size kitchen. It was lovely to have en-suite bathrooms for all the bedrooms, which was so helpful with nine of us in the property. Beautifully decorated throughout and spotless. The welcome basket was the best we have ever had! It even included a card and two gifts for my mum as it was her 80th birthday. She was very touched by the owners thoughtfulness. Honeypot House is a real credit to the owner’s. We know that any Coquet Cottages are of a high standard, but this blew us away. We had the best time!

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