Whitby Cottages

Reviews

What our customers say about their holidays

• Jane - Verified booking

  The Counting House has everything needed for a short or long stay Not just a washer but a washer dryer and two tvs.

  Very good location.. close to everywhere in whitby but not noisy. The bed is reasonably sized and comfortable The shower is as on the pic and a tall person may struggle but the pic clearly shows this The parking is as described : only pointer would be to make the sharp drop at the back of the parking spot a lot clearer. (There is a curved ridge before the drop) and maybe add a barrier for safety as it’s not clear on a first stay but lovely to have your own dedicated stop at the property… access to the spot is clearly described Of note the bedroom t v works fine: to turn on and off you have to press and hold the controller right next to the red light on the t v, otherwise it’s fine. If any tv pixellates check if the plug and aerial are properly inserted For the price location and amenities provided it’s an excellent property for two people…. 5 stars from us xxxxx The Granby hotel on skinner street is excellent for pub grub: home made and nothing more than £ 12.95 as of July 2024 We found abbey wharf ok but not as good as hyped with stodgy chips and watery mushy peas Sadly we never got round to my personal fav at Moutreys Italian. And the butchers that never seems to get a mention on media on golden lion bank is excellent.. breckons butchers We hope to stay here again the future.

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• Daniel - Verified booking

  A gem of a property, right in the middle of Whitby, on the quieter side of the river.

  This property has been designed to a hight and tasteful standard. Spacious bedrooms, very comfortable firm beds (much more to my level of comfort) , a warm and welcome living area and a fantastic rainfall shower. The internet was superb, you could even retreat to 5 Ivy Yard and work there comfortable. Like all rentals you find some quirks, the only gripe we had was some of the light bulbs in one of the ceiling lights didn’t work, there weren’t any spare bin bags and an empty roll of foil left in the drawer. The property was very clean and tidy upon entering. I would say to the owner or cleaners, please double check cutlery and plates that guests have cleaned, there were some questionable ‘cleaned’ items but know this isn’t reflected on the owner or cleaners. There is no parking on the property, but on 3/4 of the road there is free parking on Church Street but it’s a free for all and very popular. We had no issues but at peak times it would be difficult. Further up, getting closer to Whitby there is 40 mins free parking restrictions or a small pay and display car park.

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• Hellena - Verified booking

  A Birthday week in Whitby at Pegasus Cottage was just perfect !

  The owner was very helpful and friendly when I made contact for the location of the cottage. The lane to the cottage, off one of the the cobbled streets, is 6ft 6" wide, so this needs to be considered with regards to the vehicle you have. There is long term pay and display parking available in the area if your vehicle is too wide for the lane, and this is cheaper if you go to the local Tourist Office for your ticket/permit (so someone mentioned in the cottage Visitors Book). The cottage was like home from home, spotlessly clean, comfortable, cosy, warm, very well equipped, and had everything you need for a great stay. Whitby itself has lots of attractions, quaint cobbled streets, great cafes/ restaurants/takeaways, friendly atmosphere, varied shops, supermarkets and great Museum, which is well worth a visit. The surrounding area has beautiful countryside, pretty fishing villages and seaside resorts to visit. Whitby, and Pegasus Cottage, provided us with a fantastic week away, and we would visit both again in a heart beat !

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• Stuart - Verified booking

  We thoroughly enjoyed our holiday and the apartment was lovely, quirky and nicely decorated.

  To improve things the WiFi needs to be better as it kept dropping out. I expected condiments such as salt, pepper and sugar to be provided but we. Had to buy them. There was a scratching noise in the twin bedroom that we first thought was mice but it was nesting starlings that had got under the roof tiles. A heads up to the owner is that some of the flashing have failed in the window areas of the lounge and there is evidence of damp. The vinyl is lifting in the bathroom and needs refitting. The toilet is difficult to use for anybody who is tall as it has very little leg room. The internal cladding is falling off internally and a section in the shower needs refining as it has dropped. Omh and a potato masher would have been useful. The noise from the arcade below was louder than we thought it would be but we were out most of the time so not a major issue, and you did warn us. I hope to these comments are of use to you. We would definitely use the apartment again and had a great holiday.

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• Jon - Verified booking

  Cottage was excellent in every way.

  Only comment would be about the parking, which MUST be better explained on the website and in the cottage. If you are not a confident driver, you might need to find somewhere else to park your car. My biggest issue is with Sykes. I have used them multiple times and have two more cottages booked this year. However, we tried to extend our stay by a night in Whitby and was told it would be £55, which seemed excessive. However, we went with it. When checking payment had gone through later, I realised that of the £55, £25 was for the cottage and £30 was for admin charges. Completely ridiculous and nothing short of a rip off. I complained and explained I wasn't told at time of booking, so was therefore given a refund. This needs to be reviewed by Sykes, as there is simply no justification for charging more in admin than for the cost of the property. It would certainly put me off booking again.

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