Villas In Whitby

Reviews

What our customers say about their holidays

• Diane - Verified booking

  This is a truly beautiful property, the photos on the website don’t do it justice.

  Location - this property is conveniently located within easy walking distance of all the wonders that Whitby has to offer. Parking - as stated there is convenient off road private parking for 4 full size vehicles. (2 of our party had fully electric vehicles, the EV charging infrastructure of Whitby is still quite poor, if an EV charger were available at the property car park we would have happily paid for the convenience. Something possibly to think about). The house and amenities are over 4 floors; Basement - a fabulously equipped and stocked games room, a huge tv and comfy sofas. There’s access onto the beautiful enclosed front garden. Ground Floor - a large kitchen diner, 2 x sitting rooms. 1st and 2nd floors are bedrooms. It was such a delight to enjoy original features, sit in the various rooms and let your mind wander to previous times…. The original fireplaces in the sitting rooms are still in use and feature fire places and other wonderful original features remain in situe in other rooms. Although we visited in February (10th to 17th) the house was warm and there was a plentiful supply of hot water. The quality of fixtures, fittings and furnishings were excellent. It felt like we were staying in the home of a much loved aunt as opposed to a rental due to the quality and thoughtfulness that has been put into the presentation of the property. There were some issues on our arrival that I took up with housekeeping so I don’t feel it necessary to go into further detail here. I would however like to say that previous users of this property can hang their heads in shame; putting filthy pots and pans back in cupboards - you are disgusting. The kitchen equipment is well stocked and there has to be an element of trust to occupants that they will respect the contents, the only reasonable alternative being that the contents would be significantly stripped back for inventory checking. So everyone would get less facilities because some filthy pigs have no decency. I remain appreciative to the owner(s) of this property for their discretion in allowing us to enjoy this beautiful property with our dogs. I hope you will have found that we very much respected the trust afforded us and left this beautiful property with as little trace of us as was possible.

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• Sarah - Verified booking

  Hello, Firstly, I would like to start by saying how much overall my family and I did enjoy our stay at St Hilda’s.

  It is a lovely property, a fantastic size for all the family to enjoy, clean and in an excellent location. We were celebrating one of my father’s big birthdays and it was a wonderful few days away. Unfortunately the problem with the boiler was a let down. The heating was not reliable at at times the house was so very cold, given we stayed in December. The heating didn’t come on at all the first evening/night we were there, nor the next morning which was uncomfortable given we had 5 children in the house who are up early. The boiler issues impacted the hot water severely also. On a morning, we only had enough hot water for two showers which as you can appreciate for a house of this size isn’t adequate. Additionally, on the evening, we only had enough water to draw one bath mending all 5 children had to bathe in one sitting. This was less than ideal in a house of such luxury. The maintenance team came quickly and showed us how to top up the boiler to get pressure and therefore water and heating. However this was half way through out 3 night/4 days and it remained a problem that we had no timed facilities, particularly with the number of children. St Hilda’s is a beautiful home and is a luxury property, absolutely. Unfortunately our stay wasn’t luxury due to the boiler which was disappointing. Regarding the publication of this review, this is more for the owners to receive however I wasn’t sure how else to do this so have completed this form.

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• Claire - Verified booking

  Lovely place but don’t feel ‘deep clean’ is happening.

  Flys behind curtains on the carpet, lots of black hairs in kids room, showers could all do with a deep clean they’ve become mouldy and need a good scrub with something to get the mildew off. Quite a few things broken, light in bathroom upstairs, tv in master bedroom doesn’t pick up any channels. There was a bad drain smell in the master bedroom I think from the shower. The bannister downstairs is very wobbly too. I also think the playroom could do with updating and modernising. With a toddler and a crawling baby we spent a lot of time in this room and it’s very drab. The tv is so old we couldn’t put our fire stick in it as it didn’t have hdmi sockets and the picture was dreadful!! The basement is great but it’s hard to get young kids down such steep stairs, so perhaps give the playroom a lick of paint, update the sofas, get rid of the empty bookshelves and put a decent TV in there it would be a beautiful room that a family could use while tea is being cooked. On the positive side the beds are all fantastically comfy, the showers are big and the water is good pressure and heat. The kids room is huge and such a good space. We really did enjoy our stay just needs a few things fixing for us to come back again. And I did try to ring about some of the issues but was on hold to the Sykes call centre do gave up as it was taking too much time!

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• Gill - Verified booking

  The property owners have gone above and beyond with equipment and furnishings in the apartment.

  Everything was spotlessly clean, automatic lights on when you moved about the apartment, very handy lighting on the stairs. A very generous welcome pack was greatly appreciated, it included milk, tea bags, coffee, biscuits and a bottle of Prosecco, plus a bag of treats for the dog. We met the owners on arrival and they were very informative about the area and very helpful with our one or two questions. Told us to ring anytime with any problems should they occur , a very friendly couple. Parking in the courtyard was a bonus as we were so close to the centre of Whitby, took us about 5 mins to walk into the centre of town and the harbour. Very convenient to be so close to all the amenities. Perfect location if you don’t want to venture far, we only used the car twice in the week to visit elsewhere. Highly recommend this property if you want a hassle free break, lovely and comfortable. The one thing I could say against it is the seagulls, very noisy at this time of the year with their young leaving their nests. But never spoiled it for us, we come from a seaside town ourselves so are used to it.

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• Stephen - Verified booking

  Upon arrival, Mr Dutton the owner of Treasure Chest (a very pleasant man) met us in the Car Park at the back of the apartment building and gave us the ins and outs of how the electronic gate worked and the key lock mechanism.

  The three bedroom apartment was everything as advertised and more. Everything that we thought we would need and brought with us was already provided, the welcome pack of goodies was excellent and the instruction booklet regarding every piece of equipment in the apartment was easy to understand. Beds were comfortable and rooms airy with plenty of wardrobe space, en-suite and bathroom are a delight and living room and kitchen areas are superb. We had five adults staying and two dogs and the apartment had plenty of space for everyone. The Apartment is situated in a great location, only a seven minute walk to the train station which is adjacent to the town centre, which obviously for Whitby has plenty of Fish and Chip shops, restaurants and Public Bars. We walked everywhere and did not need the vehicles until vacating the apartment. It has been over forty years since i last went to Whitby, we as a family group had a fantastic time, the weather stayed fine for the week and would highly recommend Treasure Chest to everyone and have already done so.

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