Villas In Filey

Reviews

What our customers say about their holidays

• Tiffanie - Verified booking

  I stay at The Bay at least twice a year for at least a week each time, and have done for many years.

  I’ve stayed in many properties there, but of all my stays this was probably my favourite. The property is lovely, warm, and cosy but spacious. It has good WiFi (key when working away) and smart TVs in each room. Its location is great, right in the middle of the beach and the park facilities. The property has its own parking space at the front of the house, great when you’re staying a while or just like to pack a lot! The property had a small Christmas tree and some small festive touches, and came with a lovely welcome gift pack, a really beautiful touch. I can think of no cons, one recommendation may be to install a baby gate at the bottom of the stairs (I’ve had this in previous properties and it’s great to stop kids and dogs running up and down the stairs) but wasn’t essential. Overall a really lovely stay, I’d highly recommend and will most likely look to stay there again on one of our return trips.

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• Helen - Verified booking

  When we arrived on the Friday 22nd we discovered that the cottage had not been cleaned or the beds changed.

  There were no towels obviously either. We did text the Sparkle and Shine cleaning company and they got in touch on the Saturday morning- they had had no record of the booking. They came on the Saturday afternoon. We had to sleep in beds with no sheets,duvet covers or pillow cases. This was not very nice. Luckily the cottage had been left pretty clean by the previous guests but the bath was dirty and the bins hadn’t been emptied. We were not given the owners number to complain -only the cleaning company. The visitors book requested ‘ haven of happiness’ comments only!! I suppose it works both ways. We weren’t very happy !! Apart from this bad start we had a lovely holiday and the cottage was great. It was modern, well equipped and had a lovely feel to it. It is a fabulous spot to explore a lot of the Yorkshire Coast.

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• Harriet - Verified booking

  Lovely place, conveniently located near the Bay amenities and 10 minute walk from the beach.

  Great little welcome pack with bread, jams, eggs from local shop. Well thought out for babies and toddlers, with a high chair, cot, stool and toddler toilet seat. Plenty of cupboard and drawer space for unpacking. The bed was very comfortable. Unfortunately there was dog hair on a couple of the pillows in the main bedroom, so we swapped with pillows from the other bedroom. The shower was nice and powerful! However the owners may want to consider getting a slightly larger shower screen as the water does get past, we can see it has already caused some damage on the floor. Hand towels for the bathrooms would be a nice addition. Unfortunately the property wasn’t as clean as I expected, but that can easily be resolved with a deep clean and wouldn’t stop us coming back. Overall a nice property in a great location!

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• Jane - Verified booking

  Morning, this is the second time we have stayed at 2 Perran Court.

  On positive, owners rectified issue with insufficient towels within 12 hours. The surfaces in kitchen, kitchenware and kitchen appliances were clean. What let it down: General decoration of the cottage was poor. It was difficult to tell if the wall was marked by people missing the bin or marks where paint had been wiped off. This was the same when we visited 2/3 years ago and comment was made by another occupant. The bathroom smells of stale mash potato and there is brown residue on the rubber seal on shower screen. Also black mould on tiles. We enjoyed our holiday, but I wanted to give feedback for the owners to be aware that this could be the cleaning company. This is not a one off. Also just a fresh lick of paint would make the whole experience more enjoyable.

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• Nichola - Verified booking

  Property was comfortable incredibly quiet and generally well equipped but carpets and suite need to be cleaned.

  We were very disappointed to find that there was virtually no washing up liquid, no dishwasher tablets, no scourer or surface wiper and no spare toilet roll. These we would expect as a minimum. In our experience it is also usual to expect salt, pepper, cooking oil in self catering accommodation. It is also welcome to find milk, tea(there were a few tea bags) and biscuits. There was no welcome pack with details about the property site or the area. No personal communication from the owner. There was minimal provision of games, books etc.. Not an issue for us but would certainly have been significant if children had been staying. With a few tweaks this property could be very good.

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